Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 10/20/2010 | 65000 | ||
| Whinning noise in power steering grumbling noise hard turning | |||
| 09/27/2010 | 60000 | ||
| The vehicle stalls intermittently at any speed in drive or reverse. this issue has happened at least one time per week for several months. | |||
| 09/12/2011 | 83900 | ||
| Tl* the contact owns a 2007 chrysler town and country. the contact stated that when turning the steering wheel left or right there was a squealing noise and the wheel would not turn. the vehicle was taken to a mechanic who replaced the power steering pump and the rack and pinion. a week later, the failure recurred and the vehicle was taken to an authorized dealer who kept the vehicle for three days but could not duplicate the failure. the dealer notified the manufacturer who sent the contact a letter explaining the failure and what actions they were taking. the notice stated that the failure was dry park and normal operations of the vehicle. they offered no further assistance. the failure mileage was 83,900 and the current mileage was 99,600. | |||
| 09/12/2011 | 83900 | ||
| Tl -the contact owns a 2007 chrysler town and country. the contact stated that when turning the steering wheel left or right there was a squealing noise and the wheel would not turn. the vehicle was taken to a mechanic who replaced the power steering pump and the rack and pinion. a week later, the failure recurred and the vehicle was taken to an authorized dealer who kept the vehicle for three days but could not duplicate the failure. the dealer notified the manufacturer who sent the contact a letter explaining the failure and what actions they were taking. the notice stated that the failure was dry park and normal operations of the vehicle. they offered no further assistance. the failure mileage was 83,900 and the current mileage was 99,600. kmj | |||
| 09/12/2011 | 99600 | ||
| Tl-the contact owns a 2007 chrysler town and country. the contact stated while turning the steering wheel left or right there was a squealing noise and the steering will not turn. the vehicle was taken to a mechanic shop who replaced the power steering pump and the rack and pinion. a week later the failure happened again and the vehicle was taken to a chrylser dealer who kept the vehicle for three days but could not duplicate the failure. the dealer notified the manufacturer who sends the contact a letter explaining the failure and what actions they are taking. the notice states it was dry park and normnal operations of the vehicle. they offered no other assistance. the failure mileage was 83,900 and the current mileage was 99,600. mw | |||
| 01/29/2011 | 48097 | ||
| 2007 chrysler town and country with 48k miles on it notice whinning noise from front end sounded like power steering as well as a rattling noice coming from under the front end when driving also a noise that sounded like a one driving over rumble strips on the road when you turend left took to independent mechanic and was informed that the rack and pinion needed to be replaced. once replace the whinning noise was corrected but the rattle and the rumble strip noise stilled remaind the mechanic than said the struts and ball joints were bad and they needed to be replaced he was very surprised due to the newness and low milage of the vehicle. | |||
| 12/12/2010 | 68000 | ||
| Tl-the contact owns a 2007 chrysler town and country touring. the power steering unit reservoir has fail. there was a screen filter that becomes clogged with oil slugged and it deprived the steering unit of getting any fluids through. the vehicle was taken to the dealer last year who replaced the power steering unit and a water pump under warranty but the unit has failed again. the vehicle was taken back to the dealer to replace the power steering reservoir at a cost to him. the manufacturer was contacted who informed him to contact nhtsa and file complaint. they offered no other assistance. the failure mileage were 68,000 an the current mileage were 87,555...mw | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 03/01/2011 | 1 | 09/14/2007 | |
| 2007 chrysler town and country. consumer states issues with vehicle consuming amounts excessive oil *tgw the outer tie rod was worn and needed to be replaced. also, the left front tire pressure monitoring sensor needed to be replaced.*jb | |||
| 05/13/2009 | 23889 | ||
| Tl* the contact owns a 2007 chrysler town & country. he stated that during a routine oil change, the front passenger side tie rod was loose and replaced. the front passenger and driver side tie rod failed after it was repaired; however, since the component was not covered by the warranty, he was responsible for the repair costs. the manufacturer was notified. the failure mileage was 23,889. the current mileage was 30,732. | |||