Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AIR BAGS - FRONTAL | ||||||||||||||||
| 11V394000 | CHRYSLER GROUP LLC | from 06/24/2007 to 07/30/2008 | V (Vehicle) | 299718 | MFR | CHRYSLER GROUP LLC | 08/03/2011 | 08/03/2011 | ||||||||
| Defect Summary | Chrysler is recalling certain model year 2008 chrysler grand voyager, town and country and dodge grand caravan vehicles manufactured from june 24, 2007, through july 30, 2008. these vehicles may experience a heating and air conditioner (hvac) condensate leak from the hvac drain grommet onto the occupant restraint control (orc) module, which can lead to the illumination of the airbag warning light and a potential inadvertent airbag deployment without warning. | |||||||||||||||
| Consequence Summary | An inadvertent airbag deployment could result in injury to the seat occupant in front of the deploying airbag and/or a vehicle crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the affected air bag module free of charge. the safety recall is expected to begin during august 2011. owners may contact chrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Chrysler safety recall no. l01.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 11/07/2012 | 65000 | 1 | |
| My wife was stopped on the i-94 freeway in detroit, mi. a vehicle was closing in behind her at a high rate of speed, and crashed into the rear end of the vehicle. her vehicle then lunged forward and hit the vehicle in front of her. the front and rear of the vehicle experienced significant damage, yet none of the airbags in the vehicle deployed. my wife's head contacted the steering wheel. she was transported by ambulance to the hospital for evaluation. she currently has a fractured nose, and severely swollen/black&blue eyes. we have 2 children under the age of 5, who thankfully were not in the vehicle. the fireman on the scene had stated that he has been working as a fireman for 18 years, and he has never seen a vehicle with as much frontal damage in which the airbags did not deploy. we have filed a claim with our insurance company, and fully expect the vehicle to be totaled out due to the significant damage. i have since taken many pictures of the damage, and can send them to you if you provide an actual email address. *tr | |||
| 11/07/2012 | 65000 | ||
| My wife was stopped on the i-94 freeway in detroit, mi. a vehicle was closing in behind her at a high rate of speed, and crashed into the rear end of the vehicle. her vehicle then lunged forward and hit the vehicle in front of her. the front and rear of the vehicle experienced significant damage, yet none of the airbags in the vehicle deployed. my wife's head contacted the steering wheel. she was transported by ambulance to the hospital for evaluation. she currently has a fractured nose, and severly swollen/black&blue eyes. we have 2 children under the age of 5, who thankfully were not in the vehicle. the fireman on the scene had stated that he has been working as a fireman for 18 years, and he has never seen a vehicle with as much frontal damage in which the airbags did not deploy. we have filed a claim with our insurance company, and fully expect the vehicle to be totalled out due to the significant damage. i have since taken many pictures of the damage, and can send them to you if you provide an actual email address. | |||
| 07/20/2012 | 79000 | ||
| Tl* the contact owns a 2008 chrysler town and country. the contact was traveling 45 mph when the driver's side front air bag deployed erroneously. the failure caused chest, neck and arm injuries to both the driver and the front passenger. the police were contacted and a report was filed. the vehicle was not taken to the dealer and the manufacturer was not contacted. the vehicle was not repaired. the failure and current mileages were 79,000. | |||
| 07/20/2012 | 79000 | ||
| Tl- the contact owns a 2008 chrysler town and country. the contact was traveling 45 mph when the driver's side front air bag deployed erroneously. the failure caused chest, neck and arm injuries to both the driver and the front passenger. the police were contacted and a report was filed. the vehicle was not taken to the dealer and the manufacturer was not contacted. the vehicle was not repaired. the failure and current mileages were 79,000. kmj | |||
| 07/20/2012 | 79000 | ||
| Tl- the contact owns a 2008 chrysler town and country. the contact was traveling 45 mph when the drivers side front air bag deployed unexpectantly. the failure caused chest, neck, and arm injuries to both the driver and front passenger. the police were contacted and a report was taken. the vehicle was not taken to the dealer and the manufacturer was not contacted. the vehicle was not repaired. the failure and current mileages were 79,000. rds | |||
| 03/12/2012 | |||
| Tl-the contact owns a 2008 chrysler town and country. the contact stated that there was a recall associated with nhtsa campaign id number: 11v394000 (air bags:frontal:sensor/control module) however, the part needed for repairs was unavailable. the dealer advised the contact that the part was on a massive back order and they were unable to provide an expected date for the part to become available. the contact had not experienced a defect. the manufacturer was not notified of the problem. kmj | |||
| 03/12/2012 | |||
| Tl-the contact owns a 2008 chrysler town and country. the contact stated there was a recall associated with nhtsa campaign id number 11v394000 (air bags:frontal:sensor/control module); however the part was unavailable. the authorized dealer stated the part was on a massive back order and they were unable to provide an expected date for the recall part. the contact had not experienced the defect at this time. the manufacturer was not notified of the problem. js | |||
| 04/03/2012 | 23500 | ||
| Tl-the contact owns a 2008 chrysler town and country. the contact stated that after receiving notification of nhtsa campaign id number: 11v394000 (air bags:frontal:sensor/control module), the contact called a local dealer to secure an appointment for recall repairs. the dealer advised the contact that the parts needed for repairs were not available and they would call the contact once the parts had become available. two months after the initial point of contact, the dealer still did not have the necessary parts to remedy the vehicle per the recall. the contact stated that the time involved in having the recalled component repaired was insufficient and had exceeded a reasonable time frame. the contact had not experienced a failure. the current mileage was 23,500. kmj | |||
| 03/29/2012 | 97000 | ||
| Tl- the contact owns a 2008 chrysler town and country. the contact was traveling 70 mph when he abruptly applied the brakes and crashed into the rear of another vehicle. the air bags did not deploy. the contact sustained injuries to the face and mid-section from striking the steering wheel. the vehicle was destroyed. the failure and the current mileages were 97,000. kmj | |||
| 04/03/2012 | 23500 | ||
| Tl-the contact owns a 2008 chrysler town and country. the contact stated after receiving a nhtsa recall notice 11v394000 (air bags:frontal:sensor/control module) the contact called a local dealer for a appointment. the dealer stated the parts were not available and they will call the contact once the parts are available. two after the initial appointment the dealer still did not have any parts to remedy the vehicle. the contact stated the dealer did not remedy the vehicle is sufficient time. the failure mileage was 23,500. jo | |||
| 03/29/2012 | 97000 | ||
| Tl- the contact owns a 2008 chrysler town and country. the contact stated that the vehicle was in a head on collision and the air bags did not deploy. the contact was traveling 70 mph when the hand to slam on the brakes and hit the rear of a vehicle. the contact stated that none of the air bags deployed on the vehicle. the driver received injuries to their face and mid section from hitting the steering wheel. the vehicle was ruled destroyed. the failure mileage and current mileages were 97,000.rl | |||
| 04/03/2012 | 23500 | ||
| Tl-the contact owns a 2008 chrysler town and country. the contact stated after receiving a nhtsa recall notice 11v394000 (air bags:frontal:sensor/control module) the contact called a local dealer for a appointment. the dealer stated the parts were not available and they will call the contact once the parts are available. two after the initial appointment the dealer still did not have any parts to remedy the vehicle. the contact stated the dealer did not remedy the vehicle is sufficient time. the failure mileage was 23,500. jo | |||
| 03/29/2012 | 97000 | ||
| Tl- the contact owns a 2008 chrysler town and country. the contact stated that the vehicle was in a head on collision and the air bags did not deploy. the contact was traveling 70 mph when the hand to slam on the brakes and hit the rear of a vehicle. the contact stated that none of the air bags deployed on the vehicle. the driver received injuries to their face and mid section from hitting the steering wheel. the vehicle was ruled destroyed. the failure mileage and current mileages were 97,000.rl | |||
| 04/03/2012 | 23500 | ||
| Tl-the contact owns a 2008 chrysler town and country. the contact stated after receiving a nhtsa recall notice 11v394000 (air bags:frontal:sensor/control module) the contact called a local dealer for a appointment. the dealer stated the parts were not available and they will call the contact once the parts are available. two after the initial appointment the dealer still did not have any parts to remedy the vehicle. the contact stated the dealer did not remedy the vehicle is sufficient time. the failure mileage was 23,500. jo | |||
| 03/29/2012 | 97000 | ||
| Tl- the contact owns a 2008 chrysler town and country. the contact stated that the vehicle was in a head on collision and the air bags did not deploy. the contact was traveling 70 mph when the hand to slam on the brakes and hit the rear of a vehicle. the contact stated that none of the air bags deployed on the vehicle. the driver received injuries to their face and mid section from hitting the steering wheel. the vehicle was ruled destroyed. the failure mileage and current mileages were 97,000.rl | |||
| 03/12/2012 | |||
| Tl- the contact owns a 2008 chrysler town and country. the contact received notification of nhtsa campaign id number: 11v394000 (air bags:frontal:sensor/control). the vehicle was taken to the dealer for recall repairs when the contact was advised that the parts needed to complete the repair were placed on hold to a limited quantity of the parts being available. the vehicle had not yet been repaired. the contact had not yet experienced a failure. the current mileage was 70,000. kmj | |||
| 03/12/2012 | 70000 | ||
| Tl- the contact owns a 2008 chrysler town and country. the contact received the recall notice for nhtsa campaign id number: 11v394000 and upon bringing the vehicle to the dealership the contact was informed that the parts for the repair were placed on hold for his dealership due to a limited quantity of the parts. the vehicle has not been repaired. the current and failure mileages are 70000. bml | |||
| 12/29/2011 | 64000 | ||
| Tl* the contact owns a 2008 chrysler town and country. while driving approximately 4 mph, the front driver and passenger side air bags inadvertently deployed. in addition, both rear side air bags deployed at the same time, although there was no impact to the vehicle. the contact sustained severe bodily injuries due to the forceful deployment of the front driver | |||
| 12/29/2011 | 64000 | ||
| Tl-the contact owns a 2008 chrysler town and country. while driving approximately 4 mph, the front driver and passenger side air bags inadvertently deployed. in addition, both rear side air bags deployed at the same time, although there was no impact to the vehicle. the contact sustained severe bodily injuries due to the forceful deployment of the front driver | |||
| 09/09/2011 | 60000 | ||
| The van hit a pole at approximately 4o mph. the impact was so severe that the front end and tire were pushed under the driver cuasing the van to be totalled. a forensic expert form the insurance company revewed the data on the van and the expert confirmed that the sensor did not go off. | |||
| 09/26/2011 | 56300 | ||
| Tl* the contact owns a 2008 chrysler town and country touring. the contact stated that the abs failure sensor illuminated. the vehicle was taken to the dealer and the manufacturer was contacted who confirmed that the vin did not qualify for repairs under nhtsa campaign id number:11v394000(air bags:frontal:sensor/control module). the vehicle was not repaired. the failure and current mileages were 56,300. | |||
| 09/26/2011 | 56300 | ||
| Tl- the contact owns a 2008 chrysler town and country touring. the contact stated that the abs failure sensor illuminated. the vehicle was taken to the dealer and the manufacturer was contacted who confirmed that the vin did not qualify for repairs under nhtsa campaign id number:11v394000(air bags:frontal:sensor/control module). the vehicle was not repaired. the failure and current mileages were 56,300. kmj | |||
| 07/30/2010 | 28500 | ||
| Vehicle recalled nov 2009 to replace grommet for a/c drain which could cause air bag malfunction k-25 completed 2/2010. air bag light came on in july 2010 when vehicle is running. chrysler recall l-01 to replace module caused by leaking a/c only for vehicles manufactured after july 30, 2008. if recall is for some 300,000 vehicles, when did they start manufacturing 2009 vehicles? did they build this many vehicles before the 09 models came out? they say i am responsible for the replacement cost!!! | |||
| 09/02/2011 | 81000 | ||
| Tl* the contact owns a 2008 chrysler town and country. the contact stated that while driving at low speeds, all of the warning lights suddenly illuminated and then the side curtain air bags deployed without reason. the driver was not injured. the vehicle was taken to chrysler so they could investigate the failure. the vehicle was not repaired. the failure and current mileage was approximately 81,000. | |||
| 09/02/2011 | 81000 | ||
| Tl- the contact owns a 2008 chrysler town and country. the contact stated that while driving at low speeds, all of the warning lights suddenly illuminated and then the side curtain air bags deployed without reason. the driver was not injured. the vehicle was taken to chrysler so they could investigate the failure. the vehicle was not repaired. the failure and current mileage was approximately 81,000. rvk | |||
| 09/02/2011 | 81000 | ||
| Tl-the contact owns a 2008 chrysler town and country. the contact stated that when driving at low speeds, all the warning lights suddenly illuminated and then the side curtain air bags deployed without reason. the driver did not receive any injuries. the vehicle was taken to chrysler an an investigator had looked into the failure. the vehicle had not been repaired. the failure and current mileages were approximately 81,000. tb | |||
| 07/01/2011 | 67000 | ||
| Tl- the contact owns a 2008 chrysler town & country. the contact stated that the air bag warning lamp illuminated. the vehicle was taken to the dealer who diagnosed that the air bag module was sending a mass amount of electrical current to one of the air bags. as a result, the module would need to be replaced. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in nhtsa campaign id number: 11v394000 (air bags:frontal:sensor/control module). the vehicle was not repaired. the failure and current mileage was 67,000. kmj | |||
| 07/01/2011 | 67000 | ||
| Tl - the contact owns a 2008 chrysler town & country. the contact stated that the vehicle air bag lamp illuminated. the vehicle was taken to the dealer who diagnosed that the air bag module was sending more electrical current to one of the air bags as a result the module needed to be replaced. the manufacturer was made aware of the failure who did not offered any assistance since the vehicle was not included on recall nhtsa campaign id number: 11v394000 (component: air bags:frontal:sensor/control module). the vehicle was not repaired. the failure and current mileage was 67,000. pm | |||
| 08/07/2011 | |||
| Chrysler recalled 1008 town and country but did not include our vin number. we use our vehicle with 2 children in van. it said the airbag may deploy at any time while driving, | |||
| 07/22/2011 | |||
| I received mailed information on safety recall k25 for a 2008 chrysler town & country, which stated that an hvac drain tube and grommet could leak and, in part, cause the airbag warning light to come on. shortly after i receved this notice, the light did come on, so i took the van in for repairs. the recall work was supposedly done but the light is still on and now the dealership is asking for $100 to look at it. based on previous dealings with them i know this garage is dishonest and i question whether the work was even completed. is there a way i can get this repaired properly? | |||
| 01/16/2011 | 80000 | ||
| Tl- the contact owns a 2008 chrysler town and country. the vehicle was included in nhtsa campaign id number: 10v611000 (equipment:electrical:air conditioner). the contact stated the recall repairs were performed but as it stated in the recall summary a leak at the heating and air conditioner drain could cause the air bag light to illuminate. the contact stated prior to the repairs the air bag was illuminated on the dash board. when the vehicle was taken to the dealer for the repairs the technicians stated the contact would have to have the vehicle diagnosed and the costs would not be covered. the vehicle was not repaired. the approximate failure mileage was 80,000. ds | |||
| 06/20/2008 | 8260 | ||
| Tl- the contact owns a 2008 chrysler town and country. the contact stated that vehicle is stalling. the vehicle does not give any warning before it shut down. this does not happen while sitting idle, but when the vehicle is in motion. the contact stated that the sliding doors do not close automatically. the doors come close to a closing and then open back up. the doors will only close manually. the contact also stated that the engine light came on and the dealer had to replace the etesian indicator sensor. the brakes had to be replaced twice within the first 37603 miles. the first was at 21000 miles. the rear brakes had to be replaced at 29781. the rear lift gate broke in 9/2009. the contact also had problems with the starter that kept the windows from opening and closing and the air conditioner from working. this would happen while the vehicle was being driven. the contact stated that they also had a problem with the air bag light coming on. the clock spring steering angle sensor had to be replaced. the contact stated that now the vehicle has stopped moving. the vehicle will start and the engine will run and the gear shift would move, but when the gas was pressed in drive the vehicle would not accelerate. the dealer replaced the transmission, but the contact was not sure why. the failure mileage was 8260 and the current mileage was 43000.rl | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 05/01/2012 | 1 | ||
| 2008 chrysler town & country. consumer writes in regards to complaint concerning chrysler safety recall l01 occupant restraint controller module *tgw the consumer stated the recall process wasn't handle properly or professionally. the consumer was informed it would take an hour to perform the recall. however, when she returned, the dealer informed her that they had only scanned the module and would have to order the replacement part. when the consumer called the dealer two weeks later, she was told the part still had not been ordered. the dealer told the consumer she was on the list, for the part to be ordered. the dealer stated chrysler would only allow them to place orders every four days. *jb | |||