Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 04/04/2012 | 50000 | ||
| Tl-the contact owns a 2008 chrysler town and country. the contact stated that while driving 45 mph the vehicle stalled without warning. the vehicle was restarted within a minute, but the steering wheel had become very difficult to steer. the failure occurred at least four times. the vehicle was driven to the dealer, who stated that the erg valve needed to be replaced but the part was on back order. the parts would takeat least a month to arrive. the manufacturer was not notified. the failure mileage was 50,000 and the current mileage was 52,000. sm. | |||
| 04/04/2012 | 50000 | ||
| Tl- the contact owns a 2008 chrysler town and country. the contact stated while driving 45 mph the vehicle stalled without warning. the vehicle was restarted within a minute however; the steering wheel had become very difficult to steer. this failure happened at least four times. the vehicle was driven to the dealer who stated the erg valve needed to be replaced but it was on back order. the parts will be at least a month to arrive. the manufacturer was not notified. the failure mileage was 50,000 and the current mileage was 52,000. mw | |||
| 04/07/2012 | 43042 | ||
| The engine just stalled with no warning. had no power steering or brakes. just pulled out of a parking lot where the car was sitting for a few hours. this is the third time this has done it. | |||
| 01/01/2012 | 75498 | ||
| Tl- the contact owns a 2008 chrysler town and country. the contact stated that the vehicle would leak antifreeze unto abnormally. in addition, the vehicle would not stop when the brakes were applied. the dealer diagnosed that the rear heater tube hose assembly and master cylinder should be replaced. the manufacturer was not made aware of the failure. the vehicle was repaired. the failure mileage was 75,498 and the current mileage was 87,000. kmj | |||
| 01/01/2012 | 75498 | ||
| Tl- the contact owns a 2008 chrysler town and country. the contact stated that the vehicle would leak antifreeze unto the ground. also, the vehicle would refuse to stop while the brake pedal was depressed. the dealer diagnosed that the rear heater tube hose assembly and master cylinder should be replaced. the manufacturer was not contacted. the vehicle was repaired. the failure mileage was 75,498 and the current mileage was 87,000. nw | |||
| 03/17/2012 | 48000 | ||
| Tl-the contact owns a 2008 chrysler town and country. the contact stated that while driving approximately 5 mph and attempting to park, the vehicle began to shake and then stalled. the vehicle would not restart. the vehicle was later towed to a dealer and they informed her that the valve spring head on the engine that failed and needed to be replaced. the manufacturer was notified and offered no assistance. the failure and current mileages were approximately 48,000. sm. | |||
| 03/17/2012 | 48000 | ||
| Tl-the contact owns a 2008 chrysler town and country. the contact stated that while driving approximately 5 mph and trying to park her vehicle it started to shake violently and then stalled. after trying to restart it would not. the vehicle was later towed to a dealer and they advised her that the valve spring head on the engine that had failed and needed to be replaced. the manufacturer was contacted and they offered no assistance. the failure and current mileages were approximately 48,000. tb | |||
| 03/09/2011 | 54000 | ||
| Driving the car in regular, dry, daylight, conditions in traffic at 35mph... engine stops, no power brakes, no power steering, no warning lights displayed, electrical system seems operation (radio is on). car is very hard to control with the loss of power steering/breaking and the engine can't be restarted unless the car is in park, so i have to pull over. this has happned 5 times in the past 12 months, randomly. i have taken it to the dealership twice to have this repaired, and they say they have never heard anything like it. i just did a google search and there is a recall on 2010 model year for a problem with the exact same description!!! | |||
| 09/07/2011 | 52941 | ||
| On sept. 7, 2011 we experienced a second incident where the vehicle totally shut down while in motion. took it to the chrysler dealer and they performed a software update ,tsb 18-003-09 , and they said this should correct the problem. we performed a dealership battery replacement on 8-1-11. on dec. 14th, 2011 the problem re-occurred, while leaving a parking lot traveling under 10 mph. now with out power steering assistance, i was barely able to manually maneuver the vehicle to a open parking spot, stop, put the vehicle in park and it restarted. on dec. 22, 2011 the problem re-occurred, while backing out of my driveway traveling under 10 mph. stopped vehicle, placed it into park and it restarted. i called the same chrysler dealership whom performed the above stated repair, the earliest appointment date they were able to give was dec. 27, 2011. this is incident is extremely dangerous and alarming to the safety of a family of six. we have google'd this type of incident and have read a lot of similar occurrences. we would like to recommend to the ntsb to conduct a full investigation into this type of incident and issue a safety recall recommendation to chrysler in order to proactively avoid loss of life's due to this total system failure in which chrysler has been made aware of. | |||
| 06/16/2008 | 12000 | ||
| I have had my van for a little over 3 years and have already had to replace the front brakes on it twice and the rear brakes once. both times the rotors and brake pads had to be replaced. i have had to replace all 4 tires as well, and that was only at a little over 40,000 miles. i have had to replace the battery, and i am now fixing the a/c & heating system for the third time. and every time i check the mail i receive another recall notice! and all the issues could cause a fire. in addition, my rear automatic doors do not always close, i have to manually close them or they come back open. i have been paged out of a store for my back doors being open, after i watched them begin to close. i also have problems with the radio freezing. | |||
| 09/01/2011 | 72000 | ||
| Poor engineering on the hoses already had 4 hoses leak at crimps on cooling system and power steering system this should be a warranty recall with only 70,000 miles never seen anything like this. | |||
| 09/09/2011 | 96000 | ||
| The wiper blades (both front and back window) turn on without warning. the windshield wiper fluid will spurt out. and the horn will honk. these items will act like this for a short time and up to 10 minutes and won't stop. the car has stopped while i have been driving and will not start for up to 15 minutes. the cars engine will be running even after turning the key to off and taking the key out of the ignition. i have not used the transponder for no other reason than to start the car. the wipers, fluid and horn do not happen all of the time but, it does happen frequently. the car stopping has occurred twice and while my mobility limited mother was in the car with me. | |||
| 04/30/2008 | 100 | ||
| 4/30/2008- spark plugs replaced 3/6/2009- recall power steering hose- brakes replaced- 8,000 miles 6/24-2009 air conditioner fixed blowing hot air- 11,200 miles 12/4/2009- steering checked for noise bleed air from system 16,650 miles 12/26/2009-got car back 12/30/09 towed in - doors opening by themselves while driving, windshield wiper go on by self, trunk opening while driving, alarm going off car running without key in ignition- computer reprogrammed, sop parts, reprogram mtc, reprogram tipm module- mileage 17,200 2/9/2010 - same issue car towed in to shop- 17,800 rent a car from 3/17/10 to 3/26/103/12/2010 same issue car died in the road- towed in- internal fault with intergrated power module- replaced and tipm reconfigured in module- 18,450 3/15/2010 go to pick up car and the engine light is back on- they had to hook up the computer to turn it off 3/17/2010 engine light comes back on have to drive it back to dealer and they can not figure out the problem 3/19/2010 same issue car revving high pdc/ tipm power module replaced 3/25/2010 tech brings car home and he was having problems engine light on 9/10/10- recall radiator cap & air conditioner blowing warm air ? hose replaced & recharged miles=25,200 11//20/10 got car back 12/3/2010 towed in engine light stopped on the expressway, revving over 7,000 towed in pcm replaced tipm shortened internally ? doors opening while driving needed new software = mileage 26,000- had to fight with chrysler to get a rental after 4 days of them having car*** i was driving on the expressway with my children and the boy scouts to a camping trip when the vehicle stops on the expressway a car could have hit us from behind! -/4/2011 ?recall- front wheel bearings/recall hvac drain and tube..oil leaking needs a pcv valve which i refuse to pay for 4/28/2011- car back 4/29/11 engine light on egr fail- 8/1/11 tipm a | |||
| 08/06/2011 | 75000 | ||
| 2008 chrysler town and country lost power- stalled when accelerating on highway ramp. the stalls have happened several other times but nothing like in this dangerous situation. the power steering was lost and it wouldn't restart until it was back in park. | |||
| 07/15/2011 | 35500 | ||
| Ignition failed while driving on interstate 40 in raleigh, nc. had just cross over bridge and noticed a bump in the road when going from bridge to road. ignition shut off completely, had to move to shoulder, place in park and to re-start vehicle. on 07/27/2011, ignition failed while making left hand turn across divided highway (with green traffic light arrow). both incidents came without warning, and although the first incident occurred after experiencing a bump in the road, the second incident occurred on smooth surface. autopark chrysler jeep (cary, nc) service the vehicle on 07/28/2011 and replaced the win module, stating they believed the keyless ignition was not maintaining connection with the key fob. they also noted this has happened before, and it is a recall item on similar dodge grand caravan models (2010 and 2009) with identical ignition and key fob design. please take action as our family narrowly escaped potentially tragic accidents and although our dealership felt compelled to fix the problem, it could happen to anyone else at anytime without any warning, and the results could be fatal. | |||
| 10/12/2010 | 52600 | ||
| Tl-the contact owns a 2008 chrysler town and country. the contact stated that while driving approximately 35 mph the vehicles accelerator had failed and was unable to move, but the motor was still running. the tps illuminated on the instrumental panel prior to the failure. the vehicle had to be towed to a dealer who informed the contact that she needed to replace the full body throttle lamp and pcv valve. the vehicle was repaired. the failure mileage was approximately 52,600. tb | |||
| 09/01/2009 | 12000 | ||
| Vehicle stalled on slow right hand turns. happened 5 or 6 times. electrical system appeared to be dead, no dashboard lights and the indicators stopped blinking. vehicle restarted every time after stopping and putting the transmission into park position. chrysler 5 star dealer in ellington ct could not find a problem. the vehicle had the ignition key module replaced under warranty prior to this because it died. the dealer didn't think the new module could be the problem. | |||
| 10/12/2010 | 52600 | ||
| Tl-the contact owns a 2008 chrysler town and country. the contact stated that while driving approximately 35 mph the vehicles accelerator had failed and was unable to move, but the motor was still running. the tps illuminated on the instrumental panel prior to the failure. the vehicle had to be towed to a dealer who informed the contact that she needed to replace the full body throttle lamp and pcv valve. the vehicle was repaired. the failure mileage was approximately 52,600. tb | |||
| 09/01/2009 | 12000 | ||
| Vehicle stalled on slow right hand turns. happened 5 or 6 times. electrical system appeared to be dead, no dashboard lights and the indicators stopped blinking. vehicle restarted every time after stopping and putting the transmission into park position. chrysler 5 star dealer in ellington ct could not find a problem. the vehicle had the ignition key module replaced under warranty prior to this because it died. the dealer didn't think the new module could be the problem. | |||
| 10/12/2010 | 52600 | ||
| Tl-the contact owns a 2008 chrysler town and country. the contact stated that while driving approximately 35 mph the vehicles accelerator had failed and was unable to move, but the motor was still running. the tps illuminated on the instrumental panel prior to the failure. the vehicle had to be towed to a dealer who informed the contact that she needed to replace the full body throttle lamp and pcv valve. the vehicle was repaired. the failure mileage was approximately 52,600. tb | |||
| 09/01/2009 | 12000 | ||
| Vehicle stalled on slow right hand turns. happened 5 or 6 times. electrical system appeared to be dead, no dashboard lights and the indicators stopped blinking. vehicle restarted every time after stopping and putting the transmission into park position. chrysler 5 star dealer in ellington ct could not find a problem. the vehicle had the ignition key module replaced under warranty prior to this because it died. the dealer didn't think the new module could be the problem. | |||
| 10/12/2010 | 52600 | ||
| Tl-the contact owns a 2008 chrysler town and country. the contact stated that while driving approximately 35 mph the vehicles accelerator had failed and was unable to move, but the motor was still running. the tps illuminated on the instrumental panel prior to the failure. the vehicle had to be towed to a dealer who informed the contact that she needed to replace the full body throttle lamp and pcv valve. the vehicle was repaired. the failure mileage was approximately 52,600. tb | |||
| 09/01/2009 | 12000 | ||
| Vehicle stalled on slow right hand turns. happened 5 or 6 times. electrical system appeared to be dead, no dashboard lights and the indicators stopped blinking. vehicle restarted every time after stopping and putting the transmission into park position. chrysler 5 star dealer in ellington ct could not find a problem. the vehicle had the ignition key module replaced under warranty prior to this because it died. the dealer didn't think the new module could be the problem. | |||
| 10/12/2010 | 52600 | ||
| Tl-the contact owns a 2008 chrysler town and country. the contact stated that while driving approximately 35 mph the vehicles accelerator had failed and was unable to move, but the motor was still running. the tps illuminated on the instrumental panel prior to the failure. the vehicle had to be towed to a dealer who informed the contact that she needed to replace the full body throttle lamp and pcv valve. the vehicle was repaired. the failure mileage was approximately 52,600. tb | |||
| 09/01/2009 | 12000 | ||
| Vehicle stalled on slow right hand turns. happened 5 or 6 times. electrical system appeared to be dead, no dashboard lights and the indicators stopped blinking. vehicle restarted every time after stopping and putting the transmission into park position. chrysler 5 star dealer in ellington ct could not find a problem. the vehicle had the ignition key module replaced under warranty prior to this because it died. the dealer didn't think the new module could be the problem. | |||
| 06/20/2008 | 8260 | ||
| Tl- the contact owns a 2008 chrysler town and country. the contact stated that vehicle is stalling. the vehicle does not give any warning before it shut down. this does not happen while sitting idle, but when the vehicle is in motion. the contact stated that the sliding doors do not close automatically. the doors come close to a closing and then open back up. the doors will only close manually. the contact also stated that the engine light came on and the dealer had to replace the etesian indicator sensor. the brakes had to be replaced twice within the first 37603 miles. the first was at 21000 miles. the rear brakes had to be replaced at 29781. the rear lift gate broke in 9/2009. the contact also had problems with the starter that kept the windows from opening and closing and the air conditioner from working. this would happen while the vehicle was being driven. the contact stated that they also had a problem with the air bag light coming on. the clock spring steering angle sensor had to be replaced. the contact stated that now the vehicle has stopped moving. the vehicle will start and the engine will run and the gear shift would move, but when the gas was pressed in drive the vehicle would not accelerate. the dealer replaced the transmission, but the contact was not sure why. the failure mileage was 8260 and the current mileage was 43000.rl | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 07/26/2010 | 6191 | ||
| Brake pads and rotors need to be replaced every 8k to 14k miles, recall j29 raditor capand k04 discharge hose - parts ordered july 26,2010. vechile brought in for service again on sept 27 2010 dealership ordered the parts again because they never replaced them. brought the vechile to another dealership on nov 18 2010 and these recalled were corrected along with k14 for power door possibly causing a fire | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 06/07/2011 | 65403 | ||
| Tl-the contact owns a 2008 chrylser town and country. the contact stated while driving 35 mph the vehicle stalled. the vehicle started back within a minute and was driven home but the power steering was very difficult to steer. a certified mechanic inspected the vehicle and stated both the condenser and compressor was locked up. the vehicle was driven to the shop and he replaced the rec, the ac line, the compressor, the oil and filter. this cost over $1000. the dealer was contacted who stated there was no recall. the manufacturer was contacted who stated the vehicle was not taken to a chrylser mechanic and they will not pay for any repairs. they offered no assistance. the failure mileage was 65,403. mw | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 07/26/2010 | 6191 | ||
| Brake pads and rotors need to be replaced every 8k to 14k miles, recall j29 raditor capand k04 discharge hose - parts ordered july 26,2010. vechile brought in for service again on sept 27 2010 dealership ordered the parts again because they never replaced them. brought the vechile to another dealership on nov 18 2010 and these recalled were corrected along with k14 for power door possibly causing a fire | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - GAS RECIRCULATION VALVE (EGR VALVE) | |||
| 04/02/2012 | 1 | ||
| 2008 chrysler town and country. consumer states writes in regards to safety recall lo1 *tgw according to the repair invoice, the check engine light was on. the dealer replaced the egr valve. *jb | |||