Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 11/07/2012 | 65000 | ||
| My wife was stopped on the i-94 freeway in detroit, mi. a vehicle was closing in behind her at a high rate of speed, and crashed into the rear end of the vehicle. her vehicle then lunged forward and hit the vehicle in front of her. the front and rear of the vehicle experienced significant damage, yet none of the airbags in the vehicle deployed. my wife's head contacted the steering wheel. she was transported by ambulance to the hospital for evaluation. she currently has a fractured nose, and severly swollen/black&blue eyes. we have 2 children under the age of 5, who thankfully were not in the vehicle. the fireman on the scene had stated that he has been working as a fireman for 18 years, and he has never seen a vehicle with as much frontal damage in which the airbags did not deploy. we have filed a claim with our insurance company, and fully expect the vehicle to be totalled out due to the significant damage. i have since taken many pictures of the damage, and can send them to you if you provide an actual email address. | |||
| 09/19/2012 | 60000 | 1 | |
| We have two issues. first: during an abrupt stop recently, the brake pedal mashed to the floor. the vehicle didn't want to stop. i thought it was the abs kicking in, but they are designed to stop the vehicle and keep you from sliding the wheels. this just doesn't seem right and its not the first time we noticed something out of the ordinary. our van was made for traveling, but when loaded down (not overloaded either) the brakes start to act up. for instance when you start to slow down the vehicle front end will start to shake. i have newer brakes on the front, new tires (2-weeks old) and brand new rotors (less than 2 months old) on the vehicle so i know nothing is out of balance. i simply don't trust my van and am seriously worried that there is a defect. i have a tow hitch on my vehicle, but am afraid to pull my motorcycle on it because of the brakes acting up. i can only imagine what would happen if i had my trailer hitched. no warning lights are on, but we've noticed that during a quick turn the warning bell dings and a light comes on then goes off immediately. second: the powertrain doesn't' shift smoothly. i mentioned this to the dealer's maintenance shop, but the guy told me they wouldn't do anything (warranty wise) unless there was catastrophic failure with the powertrain system. i have a 100k mile powertrain warranty, and feel the dealer is skirting the issue to keep from paying for covered problems. *tr | |||
| 09/19/2012 | 60000 | ||
| We have two issues. first: during an abrupt stop recently, the brake pedal mashed to the floor. the vehicle didn't want to stop. i thought it was the abs kicking in, but they are designed to stop the vehicle and keep you from sliding the wheels. this just doesn't seem right and its not the first time we noticed something out of the ordinary. our van was made for traveling, but when loaded down (not overloaded either) the brakes start to act up. for instance when you start to slow down the vehiclle front end will start to shake. i have newer brakes on the front, new tires (2-weeks old) and brand new rotors (less than 2 months old) on the vehicle so i know nothing is out of balance. i simply don't trust my van and am seriously worried that there is a defect. i have a tow hitch on my vehicle, but am afraid to pull my motorcycle on it because of the brakes acting up. i can only imagine what would happen if i had my trailor hitched. no warning lights are on, but we've noticed that during a quick turn the warning bell dings and a light comes on then goes off immediately. second: the powertrain doesnt' shift smoothly. i mentioned this to the dealer's maintenance shop, but the guy told me they wouldn't do anything (warrenty wise) unless there was catestrophic falure with the powertrain system. i have a 100k mile powertrain warrenty, and feel the dealer is skirting the issue to keep from paying for covered problems. | |||
| 09/12/2012 | 44000 | ||
| Tl* the contact owns a 2008 chrysler town country. the contact stated that while traveling 40 mph, the windshield wipers activated independently as the control panel illuminated. the vehicle decelerated and the smell of smoke was emitted inside of the vehicle. the fuel gauge then erroneously dropped to a reading of zero. the vehicle was taken to the dealer who confirmed that the integrated control modulator failed and needed to be replaced. the manufacturer was contacted. the vehicle was not repaired. the failure and current mileages were 44,000. | |||
| 09/12/2012 | 44000 | ||
| Tl- the contact owns a 2008 chrysler town country. the contact stated that while traveling 40 mph, the windshield wipers activated independently as the control panel illuminated. the vehicle decelerated and the smell of smoke was emitted inside of the vehicle. the fuel gauge then erroneously dropped to a reading of zero. the vehicle was taken to the dealer who confirmed that the integrated control modulator failed and needed to be replaced. the manufacturer was contacted. the vehicle was not repaired. the failure and current mileages were 44,000. kmj | |||
| 09/12/2012 | 44000 | ||
| Tl- the contact owns a 2008 chrysler town country. the contact stated while traveling 40mph the windshield wipers activated and the control panel illuminated un expectantly. the vehicle decreased acceleration and the smell of smoke emitted inside of the vehicle. the fuel gauge dropped down to zero. the vehicle was taken to the dealer. the dealer confirmed the integrated control modulator failed and needed to be replaced. the manufacturer was contacted. the vehicle was not repaired. the failure and current mileages were 44,000 . rds | |||
| 09/01/2012 | 108000 | 1 | |
| Yes i having and issue with my wife's 2008 chrysler town and country minivan, about a week ago the ignition module where the key fob sits while driving, has been shifting to the off position on its own while the vehicle is in motion, thus taking power away from the steering and braking system. it has created two incidents where my wife ran off the road dented the left sliding door and scratched the van up, and the other incident was when she was back up it shut down and she slammed into the park vehicle and dented the rear tail gate cause she was not able to bring it to a stop, no damage to other vehicle was made. so we had the vehicle towed to the nearest chrysler dealership, and found out that several thousand of these vehicles are under recall, except my year/model they start the recall one year newer than my model which has the same type of ignition module, inwhich i am having the same exact safety issue as the newer model. i was informed by the dealership that to repair it back to whole, that is a new module, and 2 new keys are they old keys wont work that it will cost me $800... this is absurd, this is safety issue, and the recall needs to be widened to allow all models with these junk ignition modules to be replaced for the safety of the general public. i don't think i should have to pay for a serious safety issue as this, when my model of vehicle certainly should have been included, as it has the same problem. i have contacted chrysler headquarters and filed a formal complaint, now i am waiting to see how they handle this. *tr | |||
| 09/24/2011 | 69000 | 1 | |
| While camping with the van off and the keys out of the vehicle. horn started honking. windshield wipers started going. washer fluid started to spray. hazards started to flash. started and shut off the van to no avail of stopping all the commotion. finally unhooked the battery to make it stop. took it to the dealer 2 days later and they found nothing wrong. one week later while my wife was driving the van. all of the devices again turned on for no reason. she pulled over and shut off the vehicle. after 5 minutes it finally stopped. when she started driving it again and when she started to drive it would not shift out of 3 gear. she pulled over and shut it off. started it up again and it worked fine. 3 days later my wife and kids took it and all the devices turned on again out in the parking lot with the van off and keys out of it. when she started the van it would only run for like 20 seconds and then quit running. tried it numerous time to no avail. she wait 30 minutes while i was driving to pick them up. she started it again and it work fine. it still acts up about ever 2 to 3 days. dealership says it cant fix the problem cause it cant find anything wrong and cant reproduce the problem. *tr | |||
| 03/14/2012 | 76000 | 1 | |
| Within a mile after first start up of the day the car will die while driving when you let off the gas. the only dash light that comes on is the yellow stability control. loss of power brakes and power steering occur with the dead engine. have almost gone through red light as a result. has been to the dealer 3 times with no resolution. chrysler complaint has been contacted with no resolution. *tr | |||
| 03/14/2012 | 76000 | ||
| Witthin a mile after first start up of the day the car will die while driving when you let off the gas. the only dash light that comes on is the yellow stability control. loss of power brakes and power steering occurr with the dead engine. have almost gone through red light as a result. has been to the dealer 3 times with no resoultion. chrysler complaint has been contacted with no resolution. | |||
| 07/28/2011 | 45000 | ||
| Tl- the contact owns a 2008 chrysler town and country. the contact stated while the transmission down shifted the windshield wipers, and the horn activated. the contact had to disconnect the battery in order to deactivate the horn and windshield wipers. the failure occurred intermittently. the vehicle was taken to the dealer who performed a diagnostic test but was unable to duplicate the failure. the vehicle was not repaired. the vin was not available. the failure and the current miles were 45,000. rvk | |||
| 07/28/2011 | 45000 | ||
| Tl-the contact owns a 2008 chrysler town and country. the contact stated while the transmission down shifted the windshield wiper, and the horn activated the contact had to disconnect the battery to deactivate the horn and windshield wiper the failure has been experienced intermittently. the vehicle was taken to the who performed a diagnosed that was unable to duplicate the failure. the vehicle has not been repaired the vin information was not available. the failure and the current miles was 45,000. li | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 07/31/2011 | 73800 | ||
| Tl-the contact owns a 2008 chrysler town and country. the contact stated that while driving 45 mph, the vehicle stalled. the windshield wipers and horn then began to repeatedly turn on and shut off. the vehicle was taken to an authorized dealer and the official failure testing indicated that the vehicle needed a wireless control module. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 73,800 and the current mileage was 74,100. sm. | |||
| 07/31/2011 | 73800 | ||
| Tl- the contact owns a 2008 chrysler town and country.the contact stated while driving 45 mph the engine completely shut down, and the windshield wipers and horn repeatedly started and stop. the vehicle was taken to the dealer and the official failure testing diagnostic indicated the vehicle needs a wireless control module. the manufacturer was made aware of the failures. the vehicle was not repaired. the failure mileage was 73,800 and the current mileage was 74,100. rds. | |||
| 07/26/2010 | 6191 | ||
| Brake pads and rotors need to be replaced every 8k to 14k miles, recall j29 raditor capand k04 discharge hose - parts ordered july 26,2010. vechile brought in for service again on sept 27 2010 dealership ordered the parts again because they never replaced them. brought the vechile to another dealership on nov 18 2010 and these recalled were corrected along with k14 for power door possibly causing a fire | |||
| 06/20/2008 | 8260 | ||
| Tl- the contact owns a 2008 chrysler town and country. the contact stated that vehicle is stalling. the vehicle does not give any warning before it shut down. this does not happen while sitting idle, but when the vehicle is in motion. the contact stated that the sliding doors do not close automatically. the doors come close to a closing and then open back up. the doors will only close manually. the contact also stated that the engine light came on and the dealer had to replace the etesian indicator sensor. the brakes had to be replaced twice within the first 37603 miles. the first was at 21000 miles. the rear brakes had to be replaced at 29781. the rear lift gate broke in 9/2009. the contact also had problems with the starter that kept the windows from opening and closing and the air conditioner from working. this would happen while the vehicle was being driven. the contact stated that they also had a problem with the air bag light coming on. the clock spring steering angle sensor had to be replaced. the contact stated that now the vehicle has stopped moving. the vehicle will start and the engine will run and the gear shift would move, but when the gas was pressed in drive the vehicle would not accelerate. the dealer replaced the transmission, but the contact was not sure why. the failure mileage was 8260 and the current mileage was 43000.rl | |||