Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||||
| SB-19-001-10 | 01/20/2009 | 10033687 | Chrysler: power steering return lines. involves inspecting and if necessary removing and replacing the gear to cooler power steering return hose with a kevlar braided return hose. may experience leaks in power steering return line, at co | 09/10/2010 | |
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||||
| SB-19-001-10 | 01/20/2009 | 10033687 | Chrysler: power steering return lines. involves inspecting and if necessary removing and replacing the gear to cooler power steering return hose with a kevlar braided return hose. may experience leaks in power steering return line, at co | 09/10/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 09/12/2012 | 51430 | 1 | |
| 1. while driving the esp indicator light and engine comes on and wheels automatically go into slow mode (as if i were on ice). i manually shut off button. took it to dealer and said the coil in my steering module is bad, needs replacing. i complained of van having hard shifting in accel and decel. fault code c1210-steering angle sensor 2. the engine light reports that i have a bad egr valve, needs replacing. found code p1404 & code p0404. *tr | |||
| 09/12/2012 | 51430 | ||
| 1. while driving the esp indicator light and engine comes on and wheels automatically go into slow mode (as if i were on ice). i manually shut off button. took it to dealer and said the coil in my steering module is bad, needs replacing. i complained of van having hard shifting in accel and decel. fault code c1210-steering angle sensor 2. the engine light reports that i have a bad egr valve, needs replacing. found code p1404 & code p0404 | |||
| 05/01/2009 | 15000 | 1 | |
| In my 2008 chrysler town and country which now has about 70,000 miles on it i have changed the front brakes and rotors 6 diffrent times. when going down a hill and braking the steering wheel shakes so bad and i dont feel like i have a full pedal. have taken back several times to ask about the problem and all i get is a run around from a chrsler garage. *tr | |||
| 05/01/2009 | 15000 | ||
| In my 2008 chrysler town and country which now has about 70,000 miles on it i have changed the front brakes and rotors 6 diffrent times. when going down a hill and braking the steering wheel shakes so bad and i dont feel like i have a full petal. have taken back several times to ask about the problem and all i get is a run around from a chrsler garage | |||
| 06/17/2012 | 50000 | 1 | |
| While driving down a secondary road at appriximately 25 mph the motor shut down as well as power to the steering and brakes. proceeded to coast down the road until a safe place was identified to turn off the road. since power had cutoff steering and braking the vehicle was extremely difficulty. stopped the vehicle safely and placed the shifter into park and turned the ignition to the off position. restarted the vehicle with no indication of any further problems. two months later the same problem occured but vehicle was traveling at 35 mph this time. *tr | |||
| 06/17/2012 | 50000 | ||
| While driving down a secondary road at appriximately 25 mph the motor shut down as well as power to the steering and brakes. proceeded to coast down the road until a safe place was identified to turn off the road. since power had cutoff steering and braking the vehicle was extremely difficulty. stopped the vehicle safely and placed the shifter into park and turned the ignition to the off position. restarted the vehicle with no indication of any further problems. two months later the same problem occured but vehicle was traveling at 35 mph this time. | |||
| 04/29/2011 | 40000 | ||
| I was driving the van home going about 45 mph, when all of the lights on the dash flashed on and the gauges all shot up. i lost my power steering, and realized that the van was no longer running. i tried my best to pull it off of the road, but it was difficult without power steering. the dash lights were all still on at this point. once i was semi-safely off the road, i put the car in park and shut the ignition off. i immediately turned the ignition back on, and it seemed fine. i continued home. this has happened to me on several different occasions. after about the 3rd time, i had a local store service it. we did not have a chrysler dealership at the time. they could get no error code in the diagnostics, but told me the throttle plate sensor (?) needed to be cleaned, and perhaps that would help. it did not. it continues to do this, and there is never any warning. so far, it has only happened to me going 45 or so. i've contacted chrysler about this, and of course they have no record of this type of problem. i told her all she had to do was google it. that's what i did. their advice was to either hand it over to the dealership to see if they could get it to malfunction (but since it could be weeks or months before it happens, that's really not an option, is it?) or the next time it does that, document everything that happens (as i've done here and reported to them) and take it to the dealership. i stressed that the van always restarts, and the chances that they'd find a code to explain what had already happened and was now over was pretty minimal. it seems that just don't care to dig deeper, or research possible causes, or even take a vehicle that's having this issue and study it under a microscope. looks like they're just keeping their fingers crossed that no one actually dies as a result of this issue. | |||
| 04/07/2012 | 43042 | ||
| The engine just stalled with no warning. had no power steering or brakes. just pulled out of a parking lot where the car was sitting for a few hours. this is the third time this has done it. | |||
| 09/01/2011 | 72000 | ||
| Poor engineering on the hoses already had 4 hoses leak at crimps on cooling system and power steering system this should be a warranty recall with only 70,000 miles never seen anything like this. | |||
| 04/30/2008 | 100 | ||
| 4/30/2008- spark plugs replaced 3/6/2009- recall power steering hose- brakes replaced- 8,000 miles 6/24-2009 air conditioner fixed blowing hot air- 11,200 miles 12/4/2009- steering checked for noise bleed air from system 16,650 miles 12/26/2009-got car back 12/30/09 towed in - doors opening by themselves while driving, windshield wiper go on by self, trunk opening while driving, alarm going off car running without key in ignition- computer reprogrammed, sop parts, reprogram mtc, reprogram tipm module- mileage 17,200 2/9/2010 - same issue car towed in to shop- 17,800 rent a car from 3/17/10 to 3/26/103/12/2010 same issue car died in the road- towed in- internal fault with intergrated power module- replaced and tipm reconfigured in module- 18,450 3/15/2010 go to pick up car and the engine light is back on- they had to hook up the computer to turn it off 3/17/2010 engine light comes back on have to drive it back to dealer and they can not figure out the problem 3/19/2010 same issue car revving high pdc/ tipm power module replaced 3/25/2010 tech brings car home and he was having problems engine light on 9/10/10- recall radiator cap & air conditioner blowing warm air ? hose replaced & recharged miles=25,200 11//20/10 got car back 12/3/2010 towed in engine light stopped on the expressway, revving over 7,000 towed in pcm replaced tipm shortened internally ? doors opening while driving needed new software = mileage 26,000- had to fight with chrysler to get a rental after 4 days of them having car*** i was driving on the expressway with my children and the boy scouts to a camping trip when the vehicle stops on the expressway a car could have hit us from behind! -/4/2011 ?recall- front wheel bearings/recall hvac drain and tube..oil leaking needs a pcv valve which i refuse to pay for 4/28/2011- car back 4/29/11 engine light on egr fail- 8/1/11 tipm a | |||
| 07/06/2010 | 29500 | ||
| We bought this van used in march 2010. it has been the worst vehicle we have ever purchased. prior to this 2008 model, we had a 2005. we really liked it so we figured we'd upgrade so to speak. that was the most expensive mistake ever. since then we have replaced the brakes and rotors twice and now it needs rear brake rotors. when i am braking at any speed the van shakes. the van feels completely unbalanced for some reason. we had an alignment done on it, new tires, a/c line broke, radio would stop working, and once while i was driving the van had this weird white smoke coming out of the vents. the steering is absolutely horrible and it either pulls to the left or right. when i brake, i have to push the brake all the way down before it finally starts to slow. i have 5 young children and i feel extremely unsafe in this van. unfortunately not only are we wasting money on repairs, but we're wasting precious time in dealerships/mechanics that could be spent together as a family. i refuse to drive higher speeds in fear that the brakes will fail. in no way do i handle this vehicle in an aggressive manner. i follow all speed limits and do not ride the brakes. this is not i repeat not normal wear on tear for any kind of vehicle! the dealership has been no help to us. we have a bumper to bumper extended warranty and it's doing no good since it's not even covered. we will never ever purchase a chrysler vehicle again and go out of our way to discourage others from buying them as well. i find it very disgusting that chrysler is not doing anything to rectify this problem. i have very precious cargo as i'm sure many others do as well. how many people have to be injured or perish before they take action???? absolutely ridiculous! | |||