Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 12/20/2012 | 1 | ||
| Chrome cover on passenger side interior door pull split and exposed a very sharp edge that cut the passenger's hand. *tr | |||
| 06/20/2008 | 8260 | ||
| Tl- the contact owns a 2008 chrysler town and country. the contact stated that vehicle is stalling. the vehicle does not give any warning before it shut down. this does not happen while sitting idle, but when the vehicle is in motion. the contact stated that the sliding doors do not close automatically. the doors come close to a closing and then open back up. the doors will only close manually. the contact also stated that the engine light came on and the dealer had to replace the etesian indicator sensor. the brakes had to be replaced twice within the first 37603 miles. the first was at 21000 miles. the rear brakes had to be replaced at 29781. the rear lift gate broke in 9/2009. the contact also had problems with the starter that kept the windows from opening and closing and the air conditioner from working. this would happen while the vehicle was being driven. the contact stated that they also had a problem with the air bag light coming on. the clock spring steering angle sensor had to be replaced. the contact stated that now the vehicle has stopped moving. the vehicle will start and the engine will run and the gear shift would move, but when the gas was pressed in drive the vehicle would not accelerate. the dealer replaced the transmission, but the contact was not sure why. the failure mileage was 8260 and the current mileage was 43000.rl | |||
| STRUCTURE - BODY | |||
| 11/07/2012 | 65000 | 1 | |
| My wife was stopped on the i-94 freeway in detroit, mi. a vehicle was closing in behind her at a high rate of speed, and crashed into the rear end of the vehicle. her vehicle then lunged forward and hit the vehicle in front of her. the front and rear of the vehicle experienced significant damage, yet none of the airbags in the vehicle deployed. my wife's head contacted the steering wheel. she was transported by ambulance to the hospital for evaluation. she currently has a fractured nose, and severely swollen/black&blue eyes. we have 2 children under the age of 5, who thankfully were not in the vehicle. the fireman on the scene had stated that he has been working as a fireman for 18 years, and he has never seen a vehicle with as much frontal damage in which the airbags did not deploy. we have filed a claim with our insurance company, and fully expect the vehicle to be totaled out due to the significant damage. i have since taken many pictures of the damage, and can send them to you if you provide an actual email address. *tr | |||
| 11/07/2012 | 65000 | ||
| My wife was stopped on the i-94 freeway in detroit, mi. a vehicle was closing in behind her at a high rate of speed, and crashed into the rear end of the vehicle. her vehicle then lunged forward and hit the vehicle in front of her. the front and rear of the vehicle experienced significant damage, yet none of the airbags in the vehicle deployed. my wife's head contacted the steering wheel. she was transported by ambulance to the hospital for evaluation. she currently has a fractured nose, and severly swollen/black&blue eyes. we have 2 children under the age of 5, who thankfully were not in the vehicle. the fireman on the scene had stated that he has been working as a fireman for 18 years, and he has never seen a vehicle with as much frontal damage in which the airbags did not deploy. we have filed a claim with our insurance company, and fully expect the vehicle to be totalled out due to the significant damage. i have since taken many pictures of the damage, and can send them to you if you provide an actual email address. | |||
| 09/04/2012 | 30500 | 2 | |
| The power lift gate opened while i was driving. this has happened twice in the last 2 weeks. *tr | |||
| 09/04/2012 | 30500 | ||
| The power lift gate opened while i was driving. this has happened twice in the last 2 weeks. | |||
| 06/19/2012 | 62596 | ||
| Tl* the contact owns a 2008 chrysler town and country. the contact stated that the vehicle was parked with the rear hatch opened while her son removed bags from the rear. the rear hatch suddenly closed and the contact | |||
| 06/19/2012 | 62596 | ||
| Tl-the contact owns a 2008 chrysler town and country. the contact stated that the vehicle was parked with the rear hatch opened while her son removed bags from the rear. the rear hatch suddenly closed and the contact | |||
| 06/19/2012 | 62596 | ||
| Tl-the contact owns a 2008 chrysler town and country. the contact stated that while son removed bags from the rear, the rear hatch failed, and the contact's son was hit on the head. the back hatch fell rapidly and forcefully. the contact's son did not receive any injury. the rear hatch was automatic; however after the failure, contact was unable to open and maintain rear hatch open. the vehicle was taken to a repair shop were both rear hatch props were found defective. the vehicle was repaired by replacing the defective part. the manufacturer was made aware; however no further assistance was provided. the current and failure mileage was 62,596.yn | |||
| 03/03/2010 | 15000 | ||
| Tl* the contact owns a 2008 chrysler town & country. the contact stated that the brakes were prematurely wearing. the contact also mentioned that both of the power sliding doors would haphazardly open while the vehicle was in motion. the vehicle was not taken to the dealer and the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 15,000 and the current mileage was 43,000. | |||
| 03/03/2010 | 15000 | ||
| Tl - the contact owns a 2008 chrysler town & country. the contact stated that the brakes were prematurely wearing. the contact also mentioned that both of the power sliding doors would haphazardly open while the vehicle was in motion. the vehicle was not taken to the dealer and the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 15,000 and the current mileage was 43,000. kmj | |||
| 03/03/2010 | 15000 | ||
| Tl - the contact owns a 2008 chrysler town & country. the contact stated that the brakes were prematurely wearing off. the contact also mentioned that both of the power sliding doors open while the vehicle was moving. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 15,000 and the current mileage was 43,000. pm | |||
| STRUCTURE - BODY - DOOR | |||
| 05/31/2011 | 38000 | 2 | |
| Cargo sliding door track broken apart first occurred about one year ago. track easily snapped back together. recently became chronic problem and track /harness deformed and unable to snap together. description: when closing door via remote, the door stops closing about 4 inches before shut and returns open. usualy closes afterseveral attempt but often have to close manually. the wiring track / harness was broken apart. took to dealer for repair and part replaced. the next day the same thing occurred and track observed to be separated again. taking back to dealer tomorrow. has had previous recall on doors. *tr | |||
| 10/26/2011 | 40000 | ||
| Tl* the contact owns a 2008 chrysler town and country. the contact stated that while driving 35 mph, the rear sliding doors opened independently and the door sensor also malfunctioned. a child was caught in between the sliding door while it was closing. the sensor was supposed to stop the door from closing when there was an obstruction but it did not. the child suffered abdominal and head injuries. the contact took the vehicle to the dealer and the dealer repaired the sliding doors but the repair did not remedy the issue. the contact stated the manufacturer did not offer a remedy repair for the failure. the failure mileage was 40,000. the vin was unavailable. | |||