Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION - FRONT - WHEEL BEARING
SB-02-003-1109/23/201110041884Chrysler/dodge: the front wheel bearings is humming or growling. remove and replace both front wheel bearings, if necessary. *pe11/16/2011
CSN-K1912/01/201010037659Ready06/01/2011
CSN-K1912/01/201010037659Chrysler group service campaign: see document search button for owner letter. the front bearings may have a grinding noise. there is a campaign to fix this. *rm06/01/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
11/28/200812000
 I originally wrote a letter to chrysler corporation in august of 2010 and instructed them to forward the letter to you. i do not believe that ever happened so i decided i should file a complaint.myself. back in 2010 chrysler notified owners that there is a problem with the braking system in 2008 town and country's that leads to premature wear. in the notice it said that chrysler would pay for the first replacement of brake pads and rotors based on low mileage repolacements being required. i feel this is an unsafe situation that with no warning whatsoever the pads can just wear out and the rotors warp. i have had to replace the front brake pads 3 times with new rotors twice. replaced at 12,000, 21,000, 34,000. the vehicle has been through a total of 4 new sets of pads and 3 sets of rotors. i also know that there is a defect with the front end geometry on the van and that could be a contributing factor. at a service appointment shortly after the initial purchase i was informed that the van needed all new struts, shocks, bushings, and front sway bar. the service manager indicated that there was a bulletin, and that the height of the mounting points were off, and thus all new parts were needed to fix the front end geometry, so the front sway bar would not break or wear out prematurely. i feel that the entire brake system is too light for the overall weight of the vehicle and the heat generated by the rotors is very dangerous. i feel the brakes should be recalled by chrysler, and fixed.
11/28/200812000
 I originally wrote a letter to chrysler corporation in august of 2010 and instructed them to forward the letter to you. i do not believe that ever happened so i decided i should file a complaint.myself. back in 2010 chrysler notified owners that there is a problem with the braking system in 2008 town and country's that leads to premature wear. in the notice it said that chrysler would pay for the first replacement of brake pads and rotors based on low mileage repolacements being required. i feel this is an unsafe situation that with no warning whatsoever the pads can just wear out and the rotors warp. i have had to replace the front brake pads 3 times with new rotors twice. replaced at 12,000, 21,000, 34,000. the vehicle has been through a total of 4 new sets of pads and 3 sets of rotors. i also know that there is a defect with the front end geometry on the van and that could be a contributing factor. at a service appointment shortly after the initial purchase i was informed that the van needed all new struts, shocks, bushings, and front sway bar. the service manager indicated that there was a bulletin, and that the height of the mounting points were off, and thus all new parts were needed to fix the front end geometry, so the front sway bar would not break or wear out prematurely. i feel that the entire brake system is too light for the overall weight of the vehicle and the heat generated by the rotors is very dangerous. i feel the brakes should be recalled by chrysler, and fixed.
11/28/200812000
 I originally wrote a letter to chrysler corporation in august of 2010 and instructed them to forward the letter to you. i do not believe that ever happened so i decided i should file a complaint.myself. back in 2010 chrysler notified owners that there is a problem with the braking system in 2008 town and country's that leads to premature wear. in the notice it said that chrysler would pay for the first replacement of brake pads and rotors based on low mileage repolacements being required. i feel this is an unsafe situation that with no warning whatsoever the pads can just wear out and the rotors warp. i have had to replace the front brake pads 3 times with new rotors twice. replaced at 12,000, 21,000, 34,000. the vehicle has been through a total of 4 new sets of pads and 3 sets of rotors. i also know that there is a defect with the front end geometry on the van and that could be a contributing factor. at a service appointment shortly after the initial purchase i was informed that the van needed all new struts, shocks, bushings, and front sway bar. the service manager indicated that there was a bulletin, and that the height of the mounting points were off, and thus all new parts were needed to fix the front end geometry, so the front sway bar would not break or wear out prematurely. i feel that the entire brake system is too light for the overall weight of the vehicle and the heat generated by the rotors is very dangerous. i feel the brakes should be recalled by chrysler, and fixed.
11/28/200812000
 I originally wrote a letter to chrysler corporation in august of 2010 and instructed them to forward the letter to you. i do not believe that ever happened so i decided i should file a complaint.myself. back in 2010 chrysler notified owners that there is a problem with the braking system in 2008 town and country's that leads to premature wear. in the notice it said that chrysler would pay for the first replacement of brake pads and rotors based on low mileage repolacements being required. i feel this is an unsafe situation that with no warning whatsoever the pads can just wear out and the rotors warp. i have had to replace the front brake pads 3 times with new rotors twice. replaced at 12,000, 21,000, 34,000. the vehicle has been through a total of 4 new sets of pads and 3 sets of rotors. i also know that there is a defect with the front end geometry on the van and that could be a contributing factor. at a service appointment shortly after the initial purchase i was informed that the van needed all new struts, shocks, bushings, and front sway bar. the service manager indicated that there was a bulletin, and that the height of the mounting points were off, and thus all new parts were needed to fix the front end geometry, so the front sway bar would not break or wear out prematurely. i feel that the entire brake system is too light for the overall weight of the vehicle and the heat generated by the rotors is very dangerous. i feel the brakes should be recalled by chrysler, and fixed.
11/28/200812000
 I originally wrote a letter to chrysler corporation in august of 2010 and instructed them to forward the letter to you. i do not believe that ever happened so i decided i should file a complaint.myself. back in 2010 chrysler notified owners that there is a problem with the braking system in 2008 town and country's that leads to premature wear. in the notice it said that chrysler would pay for the first replacement of brake pads and rotors based on low mileage repolacements being required. i feel this is an unsafe situation that with no warning whatsoever the pads can just wear out and the rotors warp. i have had to replace the front brake pads 3 times with new rotors twice. replaced at 12,000, 21,000, 34,000. the vehicle has been through a total of 4 new sets of pads and 3 sets of rotors. i also know that there is a defect with the front end geometry on the van and that could be a contributing factor. at a service appointment shortly after the initial purchase i was informed that the van needed all new struts, shocks, bushings, and front sway bar. the service manager indicated that there was a bulletin, and that the height of the mounting points were off, and thus all new parts were needed to fix the front end geometry, so the front sway bar would not break or wear out prematurely. i feel that the entire brake system is too light for the overall weight of the vehicle and the heat generated by the rotors is very dangerous. i feel the brakes should be recalled by chrysler, and fixed.
06/15/201121000
 Tl-the contact owns a 2008 chrysler town and country touring. the contact stated that while driving 50 mph, the vehicle pulled from side to side. the vehicle was taken to the dealer, who diagnosed that the vehicle needed an alignment. the remedy failed to repair the failure. the vehicle was then taken to a local repair shop, who diagnosed that the rear axle was bent and needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 21,000 and the current mileage was 42,000. sm.
06/15/201121000
 Tl-the contact owns a 2008 chrysler town and country touring. the contact stated that while driving 50 mph, the vehicle pulled from side to side. the vehicle was taken to the dealer, who diagnosed that the vehicle needed an alignment. the remedy failed to repair the failure. the vehicle was then taken to a local repair shop, who diagnosed that the rear axle was bent and needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 21,000 and the current mileage was 42,000. sm.
06/15/201121000
 Tl-the contact owns a 2008 chrysler town and country touring. the contact stated that while driving 50 mph, the vehicle pulled from side to side. the vehicle was taken to the dealer, who diagnosed that the vehicle needed an alignment. the remedy failed to repair the failure. the vehicle was then taken to a local repair shop, who diagnosed that the rear axle was bent and needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 21,000 and the current mileage was 42,000. sm.
06/15/201121000
 Tl -the contact owns a 2008 chrysler town & country touring. the contact stated that while driving 50 mph the vehicle would pull from side to side. the vehicle was taken to the dealer who diagnosed that the vehicle needed an alignment. the remedy failed to repaired the problem. the vehicle was taken to a local shop who diagnosed that the rear axle was bend and needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 21,000 and current mileage was 42,000. pm
12/30/200951000
 In december 2009 there was a lound rumbling sound coming from the front of my car. i took it to merlins & was told it was both front wheel bearings. i paid $600 to have the bearings repaired. now in september 2011 i'm having the same problem that the front bearings need to be repaired.
12/30/200951000
 In december 2009 there was a lound rumbling sound coming from the front of my car. i took it to merlins & was told it was both front wheel bearings. i paid $600 to have the bearings repaired. now in september 2011 i'm having the same problem that the front bearings need to be repaired.
12/30/200951000
 In december 2009 there was a lound rumbling sound coming from the front of my car. i took it to merlins & was told it was both front wheel bearings. i paid $600 to have the bearings repaired. now in september 2011 i'm having the same problem that the front bearings need to be repaired.
SUSPENSION - FRONT
10/03/201028072
 Front end noise and vibration at highway speed.
10/03/201028072
 Front end noise and vibration at highway speed.
10/03/201028072
 Front end noise and vibration at highway speed.
10/03/201028072
 Front end noise and vibration at highway speed.
10/03/201028072
 Front end noise and vibration at highway speed.
07/15/201050000
 Tl-the contact owns a 2008 chrysler town and country. while driving approximately 40 mph she heard a noise coming from the front end of the vehicle. the failure had been ongoing for eight months and the failure was getting louder over time. the vehicle was taken to a local mechanic for the failure. the local mechanic advised her that the front wheel bearing needed replacing. the vehicle had not been repaired. the failure mileage was 50,000 and the current mileage was 79,000. vwb
07/15/201050000
 Tl-the contact owns a 2008 chrysler town and country. while driving approximately 40 mph she heard a noise coming from the front end of the vehicle. the failure had been ongoing for eight months and the failure was getting louder over time. the vehicle was taken to a local mechanic for the failure. the local mechanic advised her that the front wheel bearing needed replacing. the vehicle had not been repaired. the failure mileage was 50,000 and the current mileage was 79,000. vwb
07/15/201050000
 Tl-the contact owns a 2008 chrysler town and country. while driving approximately 40 mph she heard a noise coming from the front end of the vehicle. the failure had been ongoing for eight months and the failure was getting louder over time. the vehicle was taken to a local mechanic for the failure. the local mechanic advised her that the front wheel bearing needed replacing. the vehicle had not been repaired. the failure mileage was 50,000 and the current mileage was 79,000. vwb
07/15/201050000
 Tl-the contact owns a 2008 chrysler town and country. while driving approximately 40 mph she heard a noise coming from the front end of the vehicle. the failure had been ongoing for eight months and the failure was getting louder over time. the vehicle was taken to a local mechanic for the failure. the local mechanic advised her that the front wheel bearing needed replacing. the vehicle had not been repaired. the failure mileage was 50,000 and the current mileage was 79,000. vwb
10/01/201055000
 When accelerating, my 2008 chrysler town and country sounds like a jet taking off. took it to my dealer and he said that the wheel bearings are no good. also told me that there is a recall on wheel bearings for my model year but my van was produced three months after the recall date. how do i convince chrysler that this is a defect in my car as well and should be included in the recall? this is according to my local chrysler service manager.
10/01/201055000
 When accelerating, my 2008 chrysler town and country sounds like a jet taking off. took it to my dealer and he said that the wheel bearings are no good. also told me that there is a recall on wheel bearings for my model year but my van was produced three months after the recall date. how do i convince chrysler that this is a defect in my car as well and should be included in the recall? this is according to my local chrysler service manager.
10/01/201055000
 When accelerating, my 2008 chrysler town and country sounds like a jet taking off. took it to my dealer and he said that the wheel bearings are no good. also told me that there is a recall on wheel bearings for my model year but my van was produced three months after the recall date. how do i convince chrysler that this is a defect in my car as well and should be included in the recall? this is according to my local chrysler service manager.
10/01/201055000
 When accelerating, my 2008 chrysler town and country sounds like a jet taking off. took it to my dealer and he said that the wheel bearings are no good. also told me that there is a recall on wheel bearings for my model year but my van was produced three months after the recall date. how do i convince chrysler that this is a defect in my car as well and should be included in the recall? this is according to my local chrysler service manager.
09/03/201065000
 Tl- the contact owns a 2008 chrysler town and country. the contact stated that the wheel bearings on the front end are defective. the vehicle was making a roaring noise while driving so the vehicle was taken to the dealer. the dealerships stated that the parts to repair the failure are not available and they had no time frame as to when they would be. the current and failure mileages were approximately 65,000. rd
09/03/201065000
 Tl- the contact owns a 2008 chrysler town and country. the contact stated that the wheel bearings on the front end are defective. the vehicle was making a roaring noise while driving so the vehicle was taken to the dealer. the dealerships stated that the parts to repair the failure are not available and they had no time frame as to when they would be. the current and failure mileages were approximately 65,000. rd
09/03/201065000
 Tl- the contact owns a 2008 chrysler town and country. the contact stated that the wheel bearings on the front end are defective. the vehicle was making a roaring noise while driving so the vehicle was taken to the dealer. the dealerships stated that the parts to repair the failure are not available and they had no time frame as to when they would be. the current and failure mileages were approximately 65,000. rd
09/03/201065000
 Tl- the contact owns a 2008 chrysler town and country. the contact stated that the wheel bearings on the front end are defective. the vehicle was making a roaring noise while driving so the vehicle was taken to the dealer. the dealerships stated that the parts to repair the failure are not available and they had no time frame as to when they would be. the current and failure mileages were approximately 65,000. rd
SUSPENSION - REAR
07/20/201120450
 Rear shocks (oem self leveling) both leaking at 20,000 miles. 2008 chrysler town and country limited. very hard to control vehicle on turns.
07/20/201120450
 Rear shocks (oem self leveling) both leaking at 20,000 miles. 2008 chrysler town and country limited. very hard to control vehicle on turns.
07/20/201120450
 Rear shocks (oem self leveling) both leaking at 20,000 miles. 2008 chrysler town and country limited. very hard to control vehicle on turns.
07/20/201120450
 Rear shocks (oem self leveling) both leaking at 20,000 miles. 2008 chrysler town and country limited. very hard to control vehicle on turns.