Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 11/06/2012 | 87000 | 1 | |
| Valve stems on tpms systems are not made of brass as on the past they are of a pot metal and they corrode under the cap when you try to inflate the tie the snap off causing an instant flat. i f this was to occur at speed it would have catastrophic results. there needs to be a recall before someone gets hurt or killed. *tr | |||
| 07/25/2011 | 79000 | ||
| Tl- the contact owns a 2008 chrysler town and country. while stopped at a light the contact stated the spare tire which was mounted under the vehicle detached from the vehicle. the contact inspected the vehicle and stated the plastic harness and stroud which held the tire in place had broken. also, the contact stated the format of removing the tire from under the vehicle prior to the failure was very dangerous because the tire had to be dragged out through the front drivers side which caused the contact to come into close proximity with oncoming traffic. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 79,000. ds | |||
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | |||
| 09/07/2012 | 39200 | 1 | |
| The tire pressure monitor alerted me to a tire with low pressure. this was the second time in two weeks that the sensor had alerted me to a low pressure situation with this tire. i took the vehicle to my independent mechanic who discovered a leaking tire valve due to corrosion. this is the second valve on this van that i have had a problem with. chrysler is not willing to do anything as far as warranty or defective part is concerned. their service writer's opinion was - well, you do live in the northeast and we do get poor weather. this is a lousy excuse for a know problem to chrysler. this situation needs to be recalled before someone has a catastrophic valve failure at speed and is involved in a serious collision. i have since replaced the valve and tire monitor (thanks chrysler for your great design - $100 for a tire valve). *tr | |||
| 02/17/2012 | 50000 | ||
| Valve stem cracked leaving tire flat. had it replaced and the tps has not worked for the tire that deflated. replaced and still not working | |||
| 09/14/2011 | |||
| Valve stem broke while checking and filling the tires. | |||
| 11/01/2010 | 34000 | ||
| Tl* the contact owns a 2008 chrysler town & country. the contact stated that the tire pressure sensor fractured and as a result, the tire continued to go flat. the vehicle was not taken to the dealer. the manufacturer was made aware of the problem who did not offer any assistance. the vehicle was not repaired. the failure mileage was 34,000 and the current mileage was 56,000. | |||
| 11/01/2010 | 34000 | ||
| Tl - the contact owns a 2008 chrysler town & country. the contact stated that the tire pressure sensor fractured and as a result, the tire continued to go flat. the vehicle was not taken to the dealer. the manufacturer was made aware of the problem who did not offer any assistance. the vehicle was not repaired. the failure mileage was 34,000 and the current mileage was 56,000. kmj | |||
| 11/01/2010 | 34000 | ||
| Tl - the contact owns a 2008 chrysler town & country. the contact stated that the tire pressure sensor broke as a result the tire continue to go flat. the vehicle was not taken to the dealer. the manufacturer was made aware of the problem who did not offered any assistance and referred him to nhtsa. the vehicle was not repaired. the failure mileage was 34,000 and the current mileage was 56,000. pm | |||
| 07/10/2011 | 56000 | ||
| For the second time, the valve stem on my 2008 town and country broke. this time it resulted in a tire going flat while going about 15 miles an hour. fortunately we could get off the road and aaa came to put on the spare tire. we replaced the stem but will need an expensive sensor to be replaced. chrysler will not fix this part as part of the extended warranty. we are concerned that the next two stems could go and cause a very serious accident. | |||
| 07/07/2011 | 30100 | ||
| For second time in two years at 30,000 miles i had to replace my front brakes and grind rotors. on 6/29/2011 2008 chrysler t&c touring 3.8l went to wolbert auto body in pittsburgh, pa for brake warning squeelers and a tire rotation. upon paying for front brakes, machining of front rotors and rotating tires my mechanic indicated on my invoice that both front vave stems bad. took car to micks odge chrysler in robinson twp., pa on 7/7/2011 (note this was scheduled and it was made clear to chrysler that the two valve stems were corroded and cracked). car picked up from frank stifter where he indicated only one valve stem was bad. i asked that he show me what he saw and shared with frank that our mechanic warned and documented two front stems bad. he insisted only one and showed me. after leaving i went back to wolbert auto who specifically showed me that not only were the front two corroded and cracked (nut and valve) but that the back two were already corroding and could soon crack. same day 07/07/11 called chrysler and indicated they may want to replace all four and that it is a safety issue. later on 07/07/11 took two daughters to movies and tire fails on exit. patron took me to theater, 911 call made, tow requested, husband notified to resuce us. all in one day. thank goodness i was on a ramp and not 79 s at a much higher speed. my children were devistated. note also i told frank that i had concern for safety with three kids and played out a senario over the phone. within 90 min. of our converstaion the scenario became a fearful reality. frank said i needed to contact chrysler and that it is not the job of micks job to do so. i feel that micks dodge is at fault for not being prepared to correct the problem for which it was scheduled in their maintenance dept. and chrysler responsible for the numerous complaints found all over the internet. something must be done to protect our t&c driving citizens. lives matter in the case of a very poor design!!! | |||
| 05/02/2011 | 25000 | ||
| Failure of 3 tpms valve stems.(tire pressure monitor sensor) tpms is mounted to the wheel with a aluminum valve stem and aluminum nut. the nuts and stems are corroding and the nut is cracking. the sensor and stem is held in place by air pressure in the tire but it begins leaking air after the nut cracks. tire leaks 1-2 psi per mile at 65mph. can not add air to tire because when you push on the valve stem it pushes into the rim. 2008 chrysler town and country with 30 thousand miles. the tires on the van haven't even been replaced yet. valve stems on the sensors are bare aluminum with no corrosion protection. tpms appear to be made by siemens vdo and are not made by chrysler. stems need to made from a more corrosion resistent metal or need to be anodized. chrysler has repaired under warranty so far but valve stems/sensor don't last 3 years. | |||
| 04/13/2011 | 38582 | ||
| I beleive the tire pressure monitoring system components are badly constructed. i have just had my 2nd one bust while trying to put air in the tire. i am lucky that both times they broke i was at a place that could immediately put in a regular valve stem so that i could still use my car.....both times my tires deflated because the top where the air is put in broke completely off the stem.....made with aluminum????? why???? now i am worried about the other ones left on my car to break......car is only 3 yrs old (2008 chrysler town n country) the 1st one that broke was just a few months before the 2nd one which prompted this complaint.......these need to be examined for a possible recall....they need to be made to last. i am in the process of tryinh to get chrysler zone to do something about this......i would hate to be driving and for one to break.....i forsee major lawsuits if this happens | |||