Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 08/13/2012 | 52000 | 6 | |
| During the past three months all of a sudden the horn starts blowing erratically, the windshield washers and wipers activate, lights start flashing, the doors lock automatically and the transmission will not shift into high. this has happened five or six times since aug., having occurred four times in the past three weeks. it happens while the car is running and while it is not. with each incident the symptoms become worse and the duration is longer. last week, i had to pull off the road and wait five or ten minutes for it to stop as i could not see where i was going. yesterday, it occurred while sitting in the garage and i had to disconnect the battery to stop it. the chrysler dealer says it is the total integrated power module that needs to be replaced @$524.12. additionally now at 54,000 miles the front rotors are warped and need to be replaced @ $409. they had to be replaced @ 25,834 and 35,272. when the brakes are applied the front end and steering vibrate uncontrollably. both conditions are safety issues, have been well document by hundreds of people, and are obvious inherent defects in the vehicle, and should be issues that result in a recall of these vehicles and repairs or replacements made at chrysler's expense, yet they continue to deny there is an inherent problem. both issues could result in a serious accident. | |||
| 04/24/2012 | 57000 | ||
| The windshield wipers both front and back, the washer fluid and horn all turn on randomly while driving or parked with the ignition off, the doors refuse to unlock or lock, the headlights turn on and off randomly while driving or parked. the dashboard gauges stop working all together or all of the warning lights turn on and off and the radio/navigation will turn on and off. all of the mentioned symptoms occur regardless of whether the ignition is on or not and randomly with no notification or predictability. the dealer wants in excess of $1000 to repair but offers no guarantee that it will not reoccur. | |||
| 12/07/2011 | 58000 | ||
| Tl-the contact owns a 2008 chrysler town and country. the contact stated that the horn and the windshield washer activated independently. the doors locked automatically while the engine was off and the air condition also activated independently. the vehicle was taken to the dealer who performed a diagnostic and located the failure at the control module. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and the current mileage was 58,000. kmj | |||
| 12/07/2011 | 58000 | ||
| Tl-the contact owns a 2008 chrysler town and country. the contact stated while driving the vehicle horn and windshield washer activated on its own. the doors locked automatically while the engine was off, and the air condition also activated while the engine was off. the vehicle was taken to the dealer who performed a diagnostic, which located the failure at the control module. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and the current mileage was 58,000. li | |||
| 11/02/2007 | 2500 | ||
| Stuck calipers and smoking rear wheels at approximately 2500 miles. complained to dealership which has taken several times to fix the problem. after new brakes and calipers again and bearings replaced, again this was done in november 2010 customer complained of rear noises as brakes sticking or some problem with bearings that were replaced. dealer found no problem. 3/11/2011 however the car is still making noises and concern for safety is the issue for the customer. also, the defroster do not always work and customer has to scrape the inside of the window to see out. dealer could not re-create. also when it rains or slush the underneath of the car bangs as if something is loose. customer asked dealership to check also on 3/11/2011 and still the same answer could not re-create and found nothing. customer asked to check brakes, bearings, converter and differential on 3/11/2011 for the 4th time and again nothing was found. car has had numerous problems from day one including the gear shift coming off in hand. hot wheel syndrome in 2009 fixed but is back. customer going on trip and wants this documented. | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER | |||
| 07/31/2011 | 73800 | ||
| Tl-the contact owns a 2008 chrysler town and country. the contact stated that while driving 45 mph, the vehicle stalled. the windshield wipers and horn then began to repeatedly turn on and shut off. the vehicle was taken to an authorized dealer and the official failure testing indicated that the vehicle needed a wireless control module. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 73,800 and the current mileage was 74,100. sm. | |||
| 07/31/2011 | 73800 | ||
| Tl- the contact owns a 2008 chrysler town and country.the contact stated while driving 45 mph the engine completely shut down, and the windshield wipers and horn repeatedly started and stop. the vehicle was taken to the dealer and the official failure testing diagnostic indicated the vehicle needs a wireless control module. the manufacturer was made aware of the failures. the vehicle was not repaired. the failure mileage was 73,800 and the current mileage was 74,100. rds. | |||
| VISIBILITY/WIPER | |||
| 01/14/2013 | 74000 | ||
| The following has been happening for over a week now. when starting my vehicle, the wipers independently turned on, the headlights flashed every time the wipers where deployed independently. the wiper and light on/off was checked. turned off and on, and still both items flashed, and swiped by themselves. january 29th, operator was driving 25 mph, all dash lights blinked, including but not limited to, esp, brake, engine,and airbag lights, airbag light remained on, wipers deployed and rpm gauge reduced to 0 for 5 seconds. pulled over turned ignition off, opened door, shut door restarted vehicle. the above repeated itself, with more errors, now the driver window controls did no longer work. this happened repeatedly for 5 full minutes before resuming normal operation. | |||
| 01/18/2013 | 1 | ||
| While driving approximately 25 mph, all the warning lights illuminated, and the windshield wipers activated independently. the vehicle was not taken to a mechanic. the manufacturer was contacted and stated that there were no recalls for the failure. the approximate failure and current mileage was 89,763. *tr | |||
| 01/18/2013 | |||
| While driving approximately 25 mph, all the warning lights illuminated, and the windshield wipers activated independently. the vehicle was not taken to a mechanic. the manufacturer was contacted and stated that there were no recalls for the failure. the approximate failure and current mileage was 89,763 | |||
| 10/06/2012 | 52000 | ||
| When we used the remote key to unlock our van the alarm sounded, the horn keep beeping, the wipers - both front and back, started, wiper fluid sprayed from both the front and back, the doors would not unlock and the lights stayed on. once i got in the car ( using a traditional key inside the remote ) i could not control any of the above. it eventually stopped only to start again when i used the remote to lock the car. the battery died and the car was towed to a shop. a new battery was replaced and the car computer reset. i drove it 5 miles home and parked it. 3 hours later i went to unlock the car and the entire process started again - both front and back wipers, lights on, wiper fluid spewing on both windows, car alarm and lights flashing. again, i could not get in to the car as it remained locked. the battery had to be unwired for this all to stop. the car was towed back to the shop. this time we found out it was the tipm ( totally integrated power module ). the cost of this is over $700. our car is only 4 years old and after researching this problem i am finding out this is a very common problem with the chrysler town and country 2008 model. if this happened while i was driving it could be an extreme safety hazard on the road. i want chrysler to issue a recall on this and issue mine and everyone elses money back - not only for the faulty part but for all the time and inconvenience this causes on car owners. please don't want until a fatality happens. | |||
| 09/24/2011 | 69000 | 1 | |
| While camping with the van off and the keys out of the vehicle. horn started honking. windshield wipers started going. washer fluid started to spray. hazards started to flash. started and shut off the van to no avail of stopping all the commotion. finally unhooked the battery to make it stop. took it to the dealer 2 days later and they found nothing wrong. one week later while my wife was driving the van. all of the devices again turned on for no reason. she pulled over and shut off the vehicle. after 5 minutes it finally stopped. when she started driving it again and when she started to drive it would not shift out of 3 gear. she pulled over and shut it off. started it up again and it worked fine. 3 days later my wife and kids took it and all the devices turned on again out in the parking lot with the van off and keys out of it. when she started the van it would only run for like 20 seconds and then quit running. tried it numerous time to no avail. she wait 30 minutes while i was driving to pick them up. she started it again and it work fine. it still acts up about ever 2 to 3 days. dealership says it cant fix the problem cause it cant find anything wrong and cant reproduce the problem. *tr | |||
| 09/24/2011 | 69000 | ||
| While camping with the van off and the keys out of the vehicle. horn started honking. windshield wipers started going. washer fluid started to spray. hazards started to flash. started and shut off the van to no avail of stopping all the comotion. finally unhooked the battery to make it stop. took it to the dealer 2 days later and they found nothing wrong. one week later while my wife was driving the van. all of the devices again turned on for no reason. she pulled over and shut off the vehicle. after 5 minutes it finally stopped. when she started driving it again and when she started to drive it would not shift out of 3 gear. she pulled over and shut it off. started it up again and it worked fine. 3 days later my wife and kids took it and all the devices turned on again out in the parking lot with the van off and keys out of it. when she started the van it would only run for like 20 secondes and then quit running. tried it numerous time to no avail. she wait 30 minutes while i was driving to pick them up. she started it again and it work fine. it still acts up about ever 2 to 3 days. dealership says it cant fix the problem cause it cant find anything wrong and cant reproduce the problem. | |||
| 07/14/2012 | 93000 | 1 | |
| My car acts possessed. the horn honks, wipers are on at full speed with fluid spraying everywhere, the locks go crazy (locking and unlocking by themselves), if the car is in motion the motor dies in traffic. this has happened several times since july 14, 2012. (at least 5 times per week). last night the fan motor came on by itself and ran the battery down. we had to unplug the fan motor to get it to stop. hopefully we can find out what is causing this issue. *tr | |||
| 07/14/2012 | 93000 | ||
| My car acts possessed. the horn honks, wipers are on at full speed with fluid spraying everywhere, the locks go crazy (locking and unlocking by themselves), if the car is in motion the motor dies in traffic. this has happened several times since july 14, 2012. (at least 5 times per week). last night the fan motor came on by itself and ran the battery down. we had to unplug the fan motor to get it to stop. hopefully we can find out what is causing this issue. | |||
| 09/16/2009 | 75000 | ||
| General electrical malfunction that makes vehicle unsafe. while driving down the highway, the horn started honking uncontrollably and without provocation. even worse, the front windshield wipers and washers also activated making forward visibility difficult especially given we were heading east early in the morning. and, the door locks also cycled up and down. the dealer ran some diagnostics and also communicated the problem to the factory. the dealer had said that the factory thought the electrical problem originated from the tipm but they were not sure and said the cost would be $500. because of the high cost of the repair and the unsurety that the problem would be fixed, i did not have them replace the tipm. the problem occurred again soon after and so i pulled the two horn fuses. of course, that stopped the horn problem, but it also seemed to stop the washer/wiper and door lock problem. in june of this year, there was a recall about the electrical system the involved water getting into some parts of the air bag system. it was thought that this might be the indirect cause of my problem after all and so i reinstalled the horn fuses. not too long after, the original horn-blaring, washer/wiper activity and door locking and unlocking returned. this time, after pulling the horn fuses, i went to the dealer to see about getting this dangerous problem fixed. they said that the electrical part was backordered (by some 450 parts!) and that they would call me. that was a month ago and still no call. so, even after deciding to fix the problem, chrysler is not supplying the parts to do so! it is dangerous to drive with no horn or wipers! does chrysler have some 450 of these dangerous problems reported and not doing anything about it? with the inherent dangerous nature of the problems, i think there should be a recall. so this is why i am writing you. | |||
| 07/20/2011 | 80000 | ||
| Tl* the contact owns a 2008 chrysler town and country. the contact stated that upon starting the vehicle, the horn would sound, the windshield wipers would turn on, and the windshield washer fluid would activate. the vehicle was taken to the dealer for a diagnosis. the dealer stated that there was nothing wrong with the vehicle. the manufacturer was contacted. the failure mileage was 80,000 and the current mileage was 90,000. | |||
| 07/20/2011 | 80000 | ||
| Tl-the contact owns a 2008 chrysler town and country. the contact stated that upon starting the vehicle, the horn would sound, the windshield wipers would turn on, and the windshield washer fluid would activate. the vehicle was taken to the dealer for a diagnosis. the dealer stated that there was nothing wrong with the vehicle. the manufacturer was contacted. the failure mileage was 80,000 and the current mileage was 90,000. sm. | |||
| 07/20/2011 | 80000 | ||
| Tl- the contact owns a 2008 chrysler town and country. the contact stated when turning on her vehicle the horn, windshield and the windshield fluid would turn on. the vehicle was taken to the dealer for diagnosis. the dealer stated that there was nothing wrong with the vehicle. the manufacturer was contacted. the failure mileage was 80,000 and the current mileage was 90,000.jp | |||
| 07/01/2012 | 62875 | ||
| When opening door after unlocking and disengaging alarm, horn abruptly comes on continuously and wipers start. pulled battery cable to shut off. imagine if i had been driving and this happened. could have caused a crash with me or others. afraid to even drive it to the dealer for repair. what if it locked my child in the car in the summer heat? this should be a mandatory recall immediately!!!!! | |||
| 06/15/2012 | 62000 | ||
| The vehicle was parked at the time of the incident, with doors unlocked. the vehicle suddenly locked the doors, began sounding the horn, front/back windshield wipers turned on, and lights began flashing. i initially believed the alarm system was going off, but the vehicle would not unlock with the use of the key. after about five minutes, it appeared that power was failing and the vehicle began leaking out all of the windshield wiper fluid in front/back. soon after, the power seemed to die, but the front end of the vehicle (under the battery) continued to make a clicking noise. the vehicle will not power on with the use of the key, and the car had to be manually unlocked on the drivers side. when researching similar symptoms on the internet, it was found that this is a manufacturer defect and could have occurred while driving, with the loss of steering control and breaks. | |||
| 05/02/2012 | 83000 | ||
| On may 2, the van would not start after coming out from a restaurant. the interesting thing is that the wipers had been going and the wiper fluid was empty and wiper fluid was all over the windshield and car. the battery was jumped as a short-term fix, but within a few miles (while going approximately 65mph), the car started honking its horn and wipers were going while driving. i quickly exited the highway and pulled into a nearby gas station. at that time, i put the vehicle into park and took the key out. even after the key was taken out, the vehicle continued to run, honk, and run the wipers. this continued for approximately 3 minutes before it quit by itself. the vehicle was towed to a nearby firestone center and the battery was replaced. this was unfortunately not the solution because another incident (same symptoms) occurred just 3 days later while driving. again, my wife got the vehicle to a safe place, but this time, she could not even get the van into the | |||