Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 01/07/2011 | 20000 | ||
| We bought this car new in 2009 from the gary miller chrysler dealership in erie, pa. in early 2011 and continuing to present, the car engine will stall out upon applying the brakes to decelerate. the stall always happens at a slow speed right before stopping, just when it stops, or a few seconds after the car comes to a complete stop. it feels like the engine and transmission want to force the car to keep moving instead of braking to a complete stop. on some occassions, the car tries to lurch forward and requires holding the brake down hard to prevent it. the other situation is when starting at a slow speed, the engine will not automatically shift gears and the engine revs up dangerously high. we pull off the road, shut down the engine, restart, and then it seems to be okay. we have reported this to the gary miller chrysler dealership service department since it started in 2011. they have been very concerned and attempt to discover the cause by test drive and diagnosis, but have no explanation. other than this, the service there has been very reliable. | |||
| 01/07/2012 | 51164 | ||
| My 2009 chrysler town and country 4 liter engine stopped dead 3/4 mile after leaving home in the morning. i was doing 15 mph at the time. everything stopped working, i.e., the power steering was unmovable and the power brakes were non-responsive. because it happened in a curve, i ended up in the oncoming lane on a single lane road. luckily there was no car in that lane. in addition, the heating and cooling system and the radio also stopped. the dashboard went dark. there was total silence. after about 45 seconds i restarted the car with no problems. i drove the car to the nearest chrysler dealer whose service advisor asked whether or not a check engine light came on after the event so that he could get the failure code. the light did not come on. the dealer's service advisor said that he could not fix the problem without the failure code. i have driven the minivan for the last 10 days with no problems. now i am uncertain if and when this event will happen again and am concerned about my safety in the future. | |||
| 04/04/2011 | |||
| Tl* the contact owns a 2009 chrysler town and country. while driving various speeds, the contact stated the vehicle would stall intermittently. the dealer and manufacturer were unable to diagnose the failure. the vehicle was not repaired. the failure mileage was 31,000 and the current mileage was 36,500. | |||
| 04/04/2011 | |||
| Tl- the contact owns a 2009 chrysler town and country. while driving various speeds, the contact stated the vehicle would stall intermittently. the dealer and manufacturer were unable to diagnose the failure. the vehicle was not repaired. the failure mileage was 31,000 and the current mileage was 36,500. rvk | |||
| 04/04/2011 | |||
| Tl- the contact owns a 2009 chrysler town and country. while driving at any speed, the contact stated that the vehicle would stall at any time. the dealer and manufacturer were unable to diagnose the failure. the vehicle was not repaired. the failure mileage was 31,000 and the current mileage was 36,500. nw | |||
| 05/11/2011 | 27000 | ||
| Tl-the contact owns a 2009 chrysler town and country. the contact was driving approximately 50 mph, the engine stalled without prior warning. the vehicle restarted on the fist attempt and resumed as normal. the failure occurred on ten different times. the vehicle was taken to an authorized dealer for diagnosis where they were unable to locate the problem. the manufacturer was notified of the continuous defect. the contact expressed significant concern of a safety risk. the approximate failure mileage was 27,000. js | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 06/20/2011 | 40500 | ||
| My wife was driving the 2009 chrysler town and country today when the throttle just began racing. this ocurrs completely at random. the dealer can't find a code and has just cleaned the throttle body in an attempt to fix this. clearly, it hasn't fixed it. after a few seconds it returns to the commanded speed from the pedal. very dangerous!! | |||
| 11/19/2010 | 27517 | ||
| 1. wife was driving 2009 chrysler town and country. she was pulling out into traffic when the van just cut off. 2. the van completely turns off. no gauges, no warning, just cuts off. the failure is completely random. she was almost broad-sided by on-coming traffic with her and our three kids in the van this time. 3. van has been taken to the dealer at least twice and they could find no fault codes or reason for the van cutting off. had us pay to have the injectors cleaned and said that should fix it (the van had less than 27,500 miles on it at this point). the van did it again the very next day. dealer said could not duplicate problem. | |||