Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | |||
| 01/14/2013 | 65822 | 1 | |
| While checking the tire pressure the valve stem broke. *tr | |||
| 01/14/2013 | 65822 | ||
| While checking the tire pressure the valve stem broke. | |||
| 08/01/2011 | 38000 | ||
| The last few times i had the oil changed in my wife's 2009 chrysler town and country the service person refussed to check the tire pressure because of an inherent corrosion problem with the chrysler valve stems, which are part of the tpms. the right rear valve stem subsequently failed and the dealer wanted to charge $120 to replace the valve stem. (the vehicle has 38,000 miles) only after extended complaing and noting it was a safety issue and an common problem with town & country's did the dealer agree to fix it for free. while the tire maintained air pressure after the valve stem failed, i was unable to check the tire pressure or add air to the tire. my concern is the other 3 value stems are heavly oxidized and it will cost me and other town & country owners $300 - $400 to check tire pressure or add air into our tires. the cheap solution is to replace the expensive chrysler valve stems with standard tire valve stems. however, this solution disables the tpms which i though was a required safety system. my other car with a tpms has over 100,000 miles has no such issue with its valve stems or tpms. | |||
| 08/03/2011 | 27851 | ||
| Tl- the contact owns a 2009 chrysler town and country. the contact stated the tire stem sensor failed on the rear drivers side causing the tire to deflate. being put in the tire the stem popped out causing the tire to go flat. the tire stem manufacturer was siemens model#787ao/833707093. the tire stem sensor was replaced for $100 at the owners expense. the contact was expecting a follow up phone call from the manufacturer. the failure mileage was 27,851. rvk | |||
| 08/03/2011 | 27851 | ||
| Tl-the contact owns a 2009 chrylser town and country. the contact stated the tire stem sensor fail on the left rear side. as the air was being put in the tire the stem popped out causing the tire to go flat. the tire stem manufacturer was siemens model#787ao/833707093. the tire stem sensor was being replaced at cost of $100. the contact was replacing the stem. the manufacturer was contacted who will be giving him a return call. the failure mileage was 27,851. mw | |||
| TIRES - VALVE | |||
| 01/14/2013 | 65822 | 1 | |
| While checking the tire pressure the valve stem broke. *tr | |||
| 01/01/2011 | 3 | 12/01/2010 | |
| 2009 chrysler town & country. manager from the alliance for consumer protection sent correspondence on behalf of consumer in regards to blown tire and valve stem *tgw while driving 65 mph, the consumer experienced a tire blow out. the vehicle was taken to a tire shop, where the he was informed the valve stem had broke off and a rubber stem had to be installed. the sensor had to be replaced and an alignment was performed. in october 2011, while installing brakes on the vehicle, the consumer noticed another valve stem had broken off at the tip, which he also replaced. in feb 2012, the consumer was informed that there was a hole in the valve stem again. upon inspection of the valve stems, it was apparent, the valve stems were deteriorating from corrosion from bad metal and road elements used to treat roads in bad weather, such as salt. the consumer was convinced the valve stems were made from aluminum and the road elements were causing the valves to fail, especially in the northern part of the country. *jb | |||