Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| WHEELS | |||
| 02/19/2013 | 65000 | ||
| Tl- the contact owns a 2009 chrysler town and country. the contact was driving 25 mph when the passenger's side rear tire failed. the contact replaced the tire as a remedy. the vehicle was then taken to a repair shop where it was determined that the cause of the failure was a faulty valve stem. the manufacturer advised the contact that the whole tire pressure monitoring system would need to be replaced. the contact stated that the failure was the second occurrence of its nature. the vin was not available. the failure mileage was 65,00. kmj | |||
| 02/19/2013 | 65000 | ||
| Tl- the contact owns a 2009 chrysler town and country with 65000 miles. the contact was driving about 25 mph when the passengers side rear tire failed. the contact changed the tire. the vehicle was then taken to a repair shop where it was found that the cause of the failure was a faulty valve stem. the valve stem was made by siemans. the manufacture told the contact the the whole tire pressure monitoring system has to be replaced. this was the second time that this failure occurred. the vin was not available. bl | |||
| 09/21/2012 | 40000 | ||
| Tl* the contact owns a 2009 chrysler town & country. the contact stated that the sleeves that hold the valve stems in place had deteriorated preventing him from using the vehicle. the contact mentioned that the only thing holding the valve stem in place was the tire pressure. the dealer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 40,000. | |||
| 09/21/2012 | 40000 | ||
| Tl- the contact owns a 2009 chrysler town & country. the contact stated that the sleeves that hold the valve stems in place had deteriorated preventing him from using the vehicle. the contact mentioned that the only thing holding the valve stem in place was the tire pressure. the dealer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 40,000. pmb | |||
| 09/21/2012 | 40000 | ||
| Tl- the contact owns a 2009 chrysler town and country. the contact stated that the sleeves that hold the valve stems in place had deteriorated so bad he was unable to use the vehicle. the only thing holding the valve stem in place was the tire pressure.a dealer had been notified but offered no assistance. the vehicle had not been repaired. the failure and current mileages were 40,000. dt | |||
| 06/16/2012 | 36400 | ||
| While driving 70mph on the freeway, the back passenger tire blew. i took it to a tire shop and they stated the cause was from tire sensor stem breaking off the tire, causing the tire to blow. they advised me that this is an ongoing problem with chrysler town and country's. in fact, chrysler has recently changed the way they have made the sensors due to the ongoing problem. why is there no recall on these tire sensors? i had to purchase a 2 year warranty on my existing tires just to protect myself for any additional sensor issues. too bad it won't protect my family when the tires blows again at 70mph. | |||
| 06/04/2012 | 46783 | ||
| Tire vavle stem broke off while at highway speed on an expresway causing the tire to immediately deflate! i was able to pull off on the shoulder and replaced the tire with a spare. fortunately, the flat was on the right rear tire. if it was on the front i could have lost control and could have had a fatal accident. the tire had to be placed as well as the tpms sensor. the mechanic informed me that this particular valve stem is made of aluminum and can fatique do to road salt and corrosion. surly this is a safety issue and the vehicle should be recalled. due to the fear that this might happen again, i had the remaining sensors replaced at a significant cost to me. please address this issue before people are killed. | |||
| 04/09/2012 | 55000 | ||
| Tl* the contact owns a 2009 chrysler town and country. the contact stated that while having the tires replaced, the valve stem separated from the vehicle. the dealer and the manufacturer were notified of the failure, but denied any assistance with repairs to the vehicle. the vehicle was not repaired. the failure and the current mileage was 55,000. the vin was unavailable. | |||
| 04/09/2012 | 55000 | ||
| Tl- the contact owns a 2009 chrysler town and country. the contact stated that while having the tires replaced, the valve stem separated from the vehicle. the dealer and the manufacturer were notified of the failure, but denied any assistance with repairs to the vehicle. the vehicle was not repaired. the failure and the current mileage was 55,000. the vin was unavailable. kmj | |||
| 04/09/2012 | 55000 | ||
| Tl- the contact owns a 2009 chrysler town and country. the contact stated that while getting the tires changed the valve stem separated from the vehicle. the dealer and manufacturer were notified, but denied any assistance with repair to the failure. the vehicle was not repair. the failure and current mileage was 55,000. the vin was unavailable. nw | |||
| 01/12/2012 | 49000 | ||
| Tl- the contact owns a 2009 chrysler town and country. while driving approximately 50 mph, the contact noticed that the tire pressure warning light was illuminated. the contact inspected the vehicle and noticed that the valve stem on the rear passenger side wheel was corroded. the vehicle was taken to a tire shop. the technician stated to the contact that the valve stem would have to be replaced. the vehicle was repaired. the vin was not available. the approximate failure mileage was 49,000. kmj | |||
| 01/12/2012 | 49000 | ||
| Tl- the contact owns a 2009 chrysler town and country. while driving at approximately 50 mph the contact noticed the tire pressure light illuminated on the instrument panel. the contact inspected the vehicle and noticed the valve stem on the rear passenger side wheel had corroded. the vehicle was taken to a tire shop. the technician stated the valve stem would have to be replaced. the vehicle was repaired. the vin was not available. the approximate failure mileage 49,000. ds | |||
| 10/05/2011 | 50000 | ||
| Sometime in the begining of october 2011 while checking/ adjusting the air pressure in my tires the rh front valve stem snapped off just below where the valve core threads in causing a complete loss of pressure. this seemed like a fluke problem, so the stem was replaced at my own cost. today, 12/1/2011, while checking/ adjusting the air pressure again the rh rear valve stem snapped off just like the previous one did approx. 2 months ago. some fluke occurence? not twice. once again the part was replaced at my own cost/ time so we weren't down a vehicle. in my opinion it appears that the metal valve stems for the tpms are made of a faulty grade metal, and or the velve cores were over torqued, causing a fracture/ stress crack in the stem. after doing some research on the internet this seems to be quite a problem with at least several hundred dodge/ chrysler owners. in a way this makes me feel better being it's not just me that this is happening to, but it's definately not an isolated incident. now i still have two tires that have not had this problem yet, but when time allows i will be replacing all the valve stems with rubber ones and just dealing with the tpms idiot light being on in the dash. so much for new/ easier to use technology! this wont cause an issue with me, living in michigan because we dont have vehicle inspections, but there are several states that will fail an inspection if the tpms light is on. in closing, luckily these valve stems failed while servicing the vehicle, and not driving down the road at 55+ mph, otherwise the results might not have been the same. i've worked in quality control for the automotive manufacturing industry for 20+ years producing and inspecting tight tolerance/ safety related parts, and feel that this really needs to be looked into further. it is a definate safety concern. | |||
| 09/26/2011 | 31000 | ||
| While driving i first experienced premature tire wear and when i bought 4 new tires ($650 dollars) later, i noticed that there was a loud humming noise. i returned to the tire dealer and they replaced all four tires with a better tire but the noise continued. i then took my vehicle to the car dealer and they explained that i needed new brake pads, rotors and my wheel bearings needed to be replaced! what a shock! with only 31,000 miles, i needed all of this to be repaired. | |||
| 08/16/2011 | 41000 | ||
| Tl-the contact owns a 2009 chrysler town and country. the contact stated that while attempting to add air to the rear driver | |||
| 08/16/2011 | 41000 | ||
| Tl- the contact owns a 2009 chrysler town and country. while parked and attempting to apply air to the rear drivers side tire the contact noticed the metal valve stem had corroded and completely disintegrated. the vehicle was taken to the dealer for diagnostics. the technician stated the valve stem would have to be replaced. the vehicle was repaired. the contact was concerned because the three other valve stem were of the same material and could corrode as well. the approximate failure mileage was 41,000. ds | |||