Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| BRAKES | |||
| 03/29/2012 | 29000 | 1 | |
| My van has been shaking upon braking and recently has begun making a rubbing noise. when taken in for a brake inspection they said that my rear brakes and rotors already need replaced and that it was uncommon for newer vehicles with 30,000 miles on it to need replacements and that i should check to see if it has been recalled. it has not been, however, i have noticed numerous complaints that it's happening to many owners. i love my van, and would love for chrysler to step up and replace the faulty brake system. *js | |||
| 03/29/2012 | 29000 | ||
| My van has been shaking upon braking and recently has begun making a rubbing noise. when taken in for a brake inspection they said that my rear brakes and rotors already need replaced and that it was uncommon for newer vehicles with 30,000 miles on it to need replacements and that i should check to see if it has been recalled. it has not been, however, i have noticed numerous complaints that it's happening to many owners. i love my van, and would love for chrysler to step up and replace the faulty brake system. | |||
| 03/26/2012 | 22160 | ||
| A few months ago a squeaking noise began on the right side of the vehicle. at the end of march i took the vehicle to the dearlershipto have the squeak looked at as well as have the front brakes and rotors replaced (at the time the vehicles mileage was 22,160). service advisor reported that the squeaking was likely the result of the rear brakes and was not uncommon. the squeak has continued. set up another appointment for may 17th to have the vehicle inspected again. service advisor advised that the squeaking issue is indeed still the rear brakes, they are not bad and the pads are half gone but does not recommend that they need to be replaced at this time. as of june 19th, the squeak continues and at times get's worse. what i don't understand is why the brakes squeak when i am not even pressing on the brake peddle. chrysler replaced the front brakes, why are they not replacing the rear brakes which obviously had more wear and tear due to the front brake issue they did address. chrysler needs to admit fault on this issue as well. | |||
| 05/30/2012 | 38806 | ||
| Have had t&c 2010 van for 2 years - our 11th chrysler product and our 3rd chrysler van. how many complaints does it take on this site before chrysler is aware of a problem with rear brakes & rotors? i have registered a complaint with them - less than 39,000 miles for metal on metal - replacement of pads & rotors - not able to even turn the rotors they were that bad. chrysler's answer? sorry we can't reimburse you - i wasn't looking for $$ - i was looking for an answer as to why this happened & what is to prevent it from happening in another 20k or 30k? i asked for someone higher up - she said she was the case mgr. i asked for the ceo's name - she couldn't give it out - seriously? i said i'd get it on line. we have a 2005 sebring that just had its first set of front & rear pads and rotors at 105,000 miles - same driving conditions - country roads and an occasional trip to chicago. so why is this happening to our van? there is a problem but chrysler won't admit it is using cheap parts. does it only concern them when there is an injury or death? is this not a safety issue if the brakes fail? i don't blame the dealer - they are the stooges and do what chrysler tells them. and now they are discontinuing the town & country and will only have the grand caravan - why is that? let's hope they put better brake systems on them from here on out. is there anyway we can all band together and get some answers????? we don't have $400 to keep shelling out - while we are trying to pay off this van. but i see we are lucky compared to other folks with problems even sooner. this is a disgrace and chrysler should own up to a serious problem. | |||