Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 05/16/2011 | 32000 | ||
| First i just found this site. i bought this van on april 30,2011. in june i was pulling out of gas station and van shut down. i thought that is weird. then again 3 more times from then. on august31,2011 i was making a left turn at a light and it shut down again. this time we went onto the middium taking out the front end, tires tranny, oil pan, ect. my kids were with me. then i recieve a recall notice on it. i went through my insurance cuz i didnt know i wasnt suppose to. all chrysler did was put a rubber ring in the ing. to keep the key from shutting off. they wont do anything else to help. im paying for a certified car. its not right. now theres problems with the radio, all the electrical. the key fix broke my key and had to trade it for another, oh chrysler was willing to pay for that but wanted the old. i have nightmares of it happening on the freeway and the accident really messed up my current chronic conditions. the dealerships had to of been contacted about this recall and they still sold this van to the consumers. it should be ilegal. i need a lawyer willing to help me get out from under this van. i shouldn't have to pay for a pre crtified vehicle that was in accident do to chryslers fault. we all need to take action. don't you think? | |||
| 07/15/2011 | 28557 | ||
| On july 13 2011 we purchased a 2010 chrysler town and country with 28500 miles. twice this month, my wife was driving our 2010 chrysler town and country and the engine shut off while she was driving. one of the times it happened while she pulled into a busy street and was very lucky to not have caused an accident. we know that this is an ongoing issue with these vehicles and that a recall has been issued. we took the van to lee automotive in fort walton beach florida, and they said they would take a look at it. 8 hours later i picked the van up. the dealership said they could not duplicate the problem, they test drove it for only 2 miles. they said they looked at the ignition and that the right components are in place. so after 8 hours they did not fix anything. called chrysler corp. and they told us that their database shows that our vehicle has not been serviced to close the recall and that it is still showing an open recall suspense. according to the nhtsa recall, they were supposed to replace the win ignition module which they did not do. we have four children and are very scared to drive our van. we do not know where else to turn and are hoping to be pointed in the right direction to resolve this issue and be able to get on the road without fear. | |||
| 06/06/2011 | 37000 | ||
| Tl-the contact owns a 2010 chrysler town and country. the contact stated that while driving approximately 35 mph the vehicle stalled. upon restart, the vehicle continues to operate as normal. the failure has since recurred once. the vehicle was taken to an authorized dealer where they were unable to diagnose the failure. the vehicle was not repaired. the failure mileage was 37,000 and the current mileage was 38,000. sm. | |||
| 04/04/2011 | 1500 | ||
| Tl* the contact owns a 2010 chrysler town and country. the contact started the vehicle and a warning indicator illuminated intermittently, followed by the engine stalling. the vehicle was restarted yet the failure recurred while driving at any speed and when first starting the ignition. the vehicle was taken to an authorized dealer twice for the same failure. the contact was awaiting the arrival of a part needed for repairs. the approximate failure mileage was 1,500. | |||
| 04/04/2011 | 1500 | ||
| Tl-the contact owns a 2010 chrysler town and country. the contact started the ignition and the warning indicator illuminated intermittently, followed by the engine shutting off. the vehicle restarted. the failure occurred while driving any speed and when starting the ignition. the vehicle was taken to an authorized dealer two different times for the similar failure. the contact was waiting upon a part. when the specific part became available the vehicle would be repaired. the approximate failure mileage was 1,500. js | |||
| 02/17/2011 | 2200 | ||
| Tl* the contact owns a 2010 chrysler town and country. while driving approximately 15 mph, the engine stalled without warning. the contact was able to restart the vehicle as it resumed normal operation yet the failure recurred one week later. the contact was able to restart the vehicle. the vehicle was not taken to the dealer for diagnosis of repairs. the failure mileage was approximately 2,200. | |||
| 02/17/2011 | 2200 | ||
| Tl- the contact owns a 2010 chrysler town and country. while driving approximately 15 mph, the engine stalled without prior warning. the engine restarted and the vehicle performance was normal. after one week later, the failure reoccurred. the vehicle was coasted to the side of the road. the gear was shifted into park, and the engine restarted. the vehicle was able to operate normally. the contact planned to have the vehicle diagnosed for the malfunction. the failure mileage was approximately 2,200. js | |||
| 10/01/2010 | 5327 | ||
| Tl-the contact owns a 2010 chrysler town and country. while the contact was driving approximately 10 mph, the engine stalled with complete loss of electrical power that resulted to the loss of brake power. the engine restarted and resumed normally. the failure occurred on two different times. the vehicle was taken to an authorized dealer on two different occasions where they were unable to duplicate the problem. the vehicle was currently being diagnosed at the dealer for the similar failures. the failure mileage was 5,327. js | |||
| 10/01/2010 | 5327 | ||
| Tl-the contact owns a 2010 chrysler town and country. while the contact was driving approximately 10 mph, the engine stalled with complete loss of electrical power resulting to the loss of brake power. the engine restarted and resumed normally. the failure occurred on two different times. the vehicle was taken to an authorized dealer on two different occasions where they were unable to duplicate the problem. the vehicle was currently being diagnosed at the dealer for the similar failures. the failure mileage was 5,327. js | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 07/01/2011 | 11000 | ||
| Tl- the contact owns a 2010 chrysler town and country. the contact stated that the vehicle would stall intermittently. the vehicle was repaired under the nhtsa campaign id number: 11v139000 (electrical system:ignition), but the failure recurred numerous times. the dealer and manufacturer were notified but denied any assistance with repairs to the failure. the vehicle was not repaired. the failure mileage was 11,000 and the current mileage was 13,000. rvk | |||
| 07/01/2011 | 11000 | ||
| Tl- the contact owns a 2010 chrysler town and country. the contact stated that the vehicle would stall at anytime. the vehicle was repaired under the nhtsa campaign id number: 11v139000 (electrical system:ignition), but the failure recurred numerous times. the dealer and manufacturer was notified but denied any assistance with repairs to the failure. the failure was not remedied. the failure mileage was 11,000 and the current mileage was 13,000. nw | |||
| 03/01/2011 | 7000 | ||
| Tl - the contact owns a 2010 chrysler town & country touring. the contact stated that while driving 60 mph the vehicle stalled. the vehicle was taken to the dealer who was unable to diagnosed the failure. the manufacturer was made aware of the failure who did not offered any assistance. the vehicle was not repaired. the failure mileage was 7,000 and current mileage was 9,300. pm | |||
| 05/01/2011 | 33800 | ||
| Tl*the contact owns a 2010 chrysler town and country, touring edition. the contact stated that at low speeds while driving around a corner the vehicle would stall. when the diagnostic test was performed the dealer stated that there was no failure. the manufacturer was not contacted. the failure mileage was 33,800 and the current mileage was 34,000. | |||
| 05/01/2011 | 33800 | ||
| Tl- the contact owns a 2010 chrysler town and country, touring edition. the contact stated that at low speeds while driving around a corner the vehicle would stall. the dealership diagnosed no failure with the vehicle. the manufacturer was not contacted. the failure mileage was 33,800 and the current mileage was 34,000. nw | |||
| 05/07/2011 | 34000 | ||
| Tl* the contact owns a 2010 chrysler town and country. the contact was driving 40 mph when the vehicle stalled without warning. the contact was able to immediately restart the vehicle and stated that the failure would recur sporadically. the vehicle was taken to the dealer who reset the computer to the original factory specifications, however four days later the failure recurred. the vehicle was taken back to the dealer where the contact was awaiting further inspection. the manufacturer was contacted and advised the contact that they would issue a recall by the end of may 2011. they offered no further assistance. the failure mileage was 34,000. | |||
| 05/07/2011 | 34000 | ||
| Tl-the contact owns a 2010 chrysler town and country. the contact stated while driving 40 mph the engine cuts off causing the power brake and power steering to fail. there was no warning light illuminating. the engine would have to be turned off and then on but it would restart immediately. this failure has happened on numerous occasions. the vehicle was taken to the dealer who reset the computer back to the factory specs under warranty but four days later the engine shuts off again while driving. the vehicle was then driven back to the dealer for another inspection. the manufacturer was contacted who stated there would be a recall at the end of may 2011. recall# l02. they offered no other assistance. the failure mileage was 34,000....mw | |||