Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||||
| SB-19-001-10 | 01/20/2009 | 10033687 | Chrysler: power steering return lines. involves inspecting and if necessary removing and replacing the gear to cooler power steering return hose with a kevlar braided return hose. may experience leaks in power steering return line, at co | 09/10/2010 | |
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||||
| SB-19-001-10 | 01/20/2009 | 10033687 | Chrysler: power steering return lines. involves inspecting and if necessary removing and replacing the gear to cooler power steering return hose with a kevlar braided return hose. may experience leaks in power steering return line, at co | 09/10/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 12/11/2012 | 62000 | 1 | |
| The vehicle appears to be stalling while in motion. the steering wheel, brakes, and gas pedal all lock up leaving the driver unable to control the vehicle in any way. this has happened on at least 10 occasions. the local chrysler dealership attempted to fix the vehicle, but was unable. corporate was notified and sent out a corporate mechanic who was also unable to fix the vehicle. the vehicle has locked three additional times (since the last attempted repair) and both the dealership (who is now refusing to service the vehicle) and corporate (who have not returned calls or emails) have been notified. after conducting an internet search i see that this is not an isolated issue--it has been reported multiple times to the nhtsa as well as on other websites. this is a dangerous and defective vehicle. chrysler has been notified of this defect on multiple occasions and is not doing enough to protect the safety of its consumers. *tr | |||
| 12/11/2012 | 62000 | ||
| The vehicle appears to be stalling while in motion. the steering wheel, brakes, and gas pedal all lock up leaving the driver unable to control the vehicle in any way. this has happened on at least 10 occasions. the local chrysler dealership attempted to fix the vehicle, but was unable. corporate was notified and sent out a corporate mechanic who was also unable to fix the vehicle. the vehicle has locked three additional times (since the last attempted repair) and both the dealership (who is now refusing to service the vehicle) and corporate (who have not returned calls or emails) have been notified. after conducting an internet search i see that this is not an isolated issue--it has been reported multiple times to the nhtsa as well as on other websites. this is a dangerous and defective vehicle. chrysler has been notified of this defect on multiple occasions and is not doing enough to protect the safety of its consumers. | |||
| 10/28/2011 | 30000 | 5 | |
| Van will just quit without warning while driving! this has occurred 5x now... last time we came approx. 20 feet from going off of the side of mountain! vehicle is still not repaired and almost 350 miles from home! chrysler has been contacted and will not do anything about it! we are being forced to seek legal council at this time! *tr | |||
| 10/28/2011 | 30000 | ||
| Van will just quit without warning while driving! this has ocured 5x now... last time we came approx. 20 feet from going off of the side of mountain! vehicle is still not repaired and almost 350 miles from home! chrysler has been contacted and will not do anything about it! we are being forced to seek leagal council at this time! | |||
| 03/14/2011 | 28000 | ||
| The vehicle will randomly stall while driving. the vehicle shuts down and power steering is gone. one one occasion the key in the ignition actually moved to the acc position | |||