Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY - DOOR | |||||
| SB-08-045-11 | 08/04/2011 | 10041604 | Chrysler: the power sliding door fails, intermittently, to close. *pe | 10/12/2011 | |
| SB-23-014-10 | 08/28/2010 | 10034498 | Chrysler: sliding door will not latch in the full open position. involves inspecting the right and/or left sliding door operation and if necessary adjusting the sliding door latch position. applies to vehicles built before 4/30/10. *pe | 11/19/2010 | |
| SB-08-021-10 | 08/03/2010 | 10034499 | Chrysler/dodge: power sliding doors inoperative. this involves flash reprogramming the power sliding door module rear left and/or right (dmrl/dmrr) with new software. power sliding doors will not open from any of the switches. doors wil | 11/19/2010 | |
| SB-08-021-10 | 09/29/2010 | SB08-021-10 REVB | 10034499 | Chrysler/dodge: power sliding doors inoperative. this involves flash reprogramming the power sliding door module rear left and/or right (dmrl/dmrr) with new software. power sliding doors will not open from any of the switches. doors wil | 11/19/2010 |
| TSB-23-005-10 | 03/02/2010 | 10033811 | Chrysler/dodge: power sliding door will not power open. the power sliding door of the right and/or left side not opening when using the interior or exterior handles or interior b pillar button from full closed position but works with remo | 09/20/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE - BODY | |||
| 09/14/2012 | 32000 | ||
| Tl* the contact owns a 2010 chrysler town and country touring. the contact stated that while attempting to hold the driver's side sliding door open to prevent the door from closing on a child when the door closed on the contact's arm. the contact sustained injuries to the arm as a result. the vehicle was not taken to the dealer. the manufacturer was not contacted. the vehicle was not repaired. the failure and current mileages were 32,000. | |||
| 09/14/2012 | 32000 | ||
| Tl- the contact owns a 2010 chrysler town and country touring. the contact stated that while attempting to hold the driver's side sliding door open to prevent the door from closing on a child when the door closed on the contact's arm. the contact sustained injuries to the arm as a result. the vehicle was not taken to the dealer. the manufacturer was not contacted. the vehicle was not repaired. the failure and current mileages were 32,000. kmj | |||
| 09/14/2012 | 32000 | ||
| Tl- the contact owns a 2010 chrysler town and country touring. the contact stated the drivers side retractable doors closed on the drivers arm while attempted to prevent the door from closing and injuring a child. the failure caused the contact to suffer arm injuries. the vehicle was not taken to the dealer. the manufacturer was not contacted. the vehicle was not repaired. the failure and current mileages were 32,000. rds | |||
| 06/28/2012 | 22517 | ||
| Tl-the contact owns a 2010 chrysler town and country. the contact stated that while driving 70 mph and applying the brakes, the brakes begin to pulsate abnormally, increasing stopping distance. the contact took the vehicle to the dealer for a diagnostic test. the test results determined that the brakes and rotors were faulty. the dealer advised having the rotors turned and not replaced. the contact did not call the manufacturer. the failure mileage was 22,517. kmj | |||
| 06/28/2012 | 22517 | ||
| Tl-the contact owns a 2010 chrysler town and country. the contact stated while driving 70 mph the contact applied the brakes and the brake begin to pulsate increasing the stopping distance. the contact took the vehicle to the dealer for a diagnostic test. the test results shown faulty brakes and rotors. the dealer stated the rotors needed to be turned and not replaced. the contact did not call the manufacturer. the failure mileage was 22,517. jo | |||
| 07/01/2011 | 30000 | ||
| Tl-the contact owns a 2010 chrysler town and country. the contact stated that while parked, he attempted to open the rear passenger side automatic sliding door. once the door was opened half way, it began to unexpectedly close. the failure recurred a total of four times. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was not made of the failure. the approximate failure mileage was 30,000. kmj | |||
| 07/01/2011 | 30000 | ||
| Tl-the contact owns a 2010 chrysler town and country. the contact stated that while parked, he attempted to open the rear automatic sliding door on the passenger side. once the door was opened about half way, it began to unexpectedly close. the failure occurred a total of four times. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was not made of the failure. the approximate failure mileage was 30,000. sm. | |||
| 09/22/2010 | |||
| Tl* the contact owns a 2010 chrysler town and country. the contact stated that the rear liftgate would automatically close without any warning. the dealer was contacted and they advised him that the vehicle was not designed to close without a warning sound. the manufacturer was contacted and offered no assistance. the vehicle was not repaired. the failure mileage was unavailable. | |||
| 09/22/2010 | |||
| Tl- the contact owns a 2010 chrysler town and country. the contact stated that the rear lift gate would automatically close without any warning. the dealer was contacted and they advised him that the vehicle was not designed to close without a warning sound. the manufacturer was contacted and offered no assistance. the vehicle was not repaired. the failure mileage was unavailable. kmj | |||