Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 10/01/2012 | 39300 | 1 | |
| October 1, 2012 started with dead battery. after picking up fixed vehicle after two weeks and attempting to drive off lot, the van would not go out of park. after playing with it, it finally went into gear. check engine light came on. returned van - it would not go into park. now december 13. van still in repair. have replaced tipm twice and pcm. $1,600. chrysler says they have never heard of such a problem before. *tr | |||
| 10/01/2012 | 39300 | ||
| October 1, 2012 started with dead battery. after picking up fixed vehicle after two weeks and attempting to drive off lot, the van would not go out of park. after playing with it, it finally went into gear. check engine light came on. returned van - it would not go into park. now december 13. van still in repair. have replaced tipm twice and pcm. $1,600. chrysler says they have never heard of such a problem before. | |||
| 01/04/2012 | 50000 | ||
| On 3 occasions, when i turn off the ignition and remove the key from my 2010 chrysler town and country, the car continues to run as if the key was still in the car. it takes over an hour of fiddling with reinserting the key to get it to actually turn off. this is dangerous because i cannot park and leave my car while it is still running without a key even in the ignition. someone could get inside and drive away without needing a key....not to mention carbon monoxide poisoning in a garage. i have brought the car to the dealer twice for the problem, but they have been unable to find a cause. | |||
| 08/01/2011 | 18300 | ||
| Rear sliding doors on both sides have on several occasions shut on their own after being opened by me either with remote or using the door handle. me and grandkids have gotten struck by door as it is coming back. door will not sense that someone or something is in the opening. this is a serious issue that i can't let go on any longer. | |||
| 08/01/2011 | 13800 | ||
| I took my 2010 chrysler town & country limited mini van to the dealer to have the ignition switch modified based on a recall notice from chrysler. when the car was returned the switch was so difficult to turn i called to complain. my husband returned with the van on 8/2/2011 and was told that was the recall repair. when my husband left the dealer the switch prevented the turn signals from functioning because it is difficult to get the switch off of the start position and on to the on position. there was also no radio function. in the start postion this causes electrical issues with the function of the car, which the recall was suppose to fix. the dealer stated that in order to do the recall this is they way the switch has to work and that this is the way the switches are installed in the 2011 models as well. he stated that the design of the key prevents any standard type of ignition switch from being installed and that chrysler does not offer the push button ignition for this model van. i must either accept this recall repair or risk that my car may shut itself off during operation. i had the recall repair done because i began having an electrical problem with my radio going off for no apparent reason. | |||
| 08/01/2011 | 18300 | ||
| Rear sliding doors on both sides have on several occasions shut on their own after being opened by me either with remote or using the door handle. me and grandkids have gotten struck by door as it is coming back. door will not sense that someone or something is in the opening. this is a serious issue that i can't let go on any longer. | |||
| 08/01/2011 | 13800 | ||
| I took my 2010 chrysler town & country limited mini van to the dealer to have the ignition switch modified based on a recall notice from chrysler. when the car was returned the switch was so difficult to turn i called to complain. my husband returned with the van on 8/2/2011 and was told that was the recall repair. when my husband left the dealer the switch prevented the turn signals from functioning because it is difficult to get the switch off of the start position and on to the on position. there was also no radio function. in the start postion this causes electrical issues with the function of the car, which the recall was suppose to fix. the dealer stated that in order to do the recall this is they way the switch has to work and that this is the way the switches are installed in the 2011 models as well. he stated that the design of the key prevents any standard type of ignition switch from being installed and that chrysler does not offer the push button ignition for this model van. i must either accept this recall repair or risk that my car may shut itself off during operation. i had the recall repair done because i began having an electrical problem with my radio going off for no apparent reason. | |||
| 08/01/2011 | 18300 | ||
| Rear sliding doors on both sides have on several occasions shut on their own after being opened by me either with remote or using the door handle. me and grandkids have gotten struck by door as it is coming back. door will not sense that someone or something is in the opening. this is a serious issue that i can't let go on any longer. | |||
| 08/01/2011 | 13800 | ||
| I took my 2010 chrysler town & country limited mini van to the dealer to have the ignition switch modified based on a recall notice from chrysler. when the car was returned the switch was so difficult to turn i called to complain. my husband returned with the van on 8/2/2011 and was told that was the recall repair. when my husband left the dealer the switch prevented the turn signals from functioning because it is difficult to get the switch off of the start position and on to the on position. there was also no radio function. in the start postion this causes electrical issues with the function of the car, which the recall was suppose to fix. the dealer stated that in order to do the recall this is they way the switch has to work and that this is the way the switches are installed in the 2011 models as well. he stated that the design of the key prevents any standard type of ignition switch from being installed and that chrysler does not offer the push button ignition for this model van. i must either accept this recall repair or risk that my car may shut itself off during operation. i had the recall repair done because i began having an electrical problem with my radio going off for no apparent reason. | |||
| 05/04/2011 | 34175 | ||
| Traveling in marked 70mph zone in number two lane of westbound traffic. engine suddenly cut off. luckily could coast through two lanes to side of freeway. car started up and got home. next day, took to dealer who could not find any problems in car's computer. nor, could find problem when test driving. dealer said they couldn't do anything more unless there was a recall. i was almost rear ended when engine failed. i also lost steering and brakes, and car was difficult to control until restarted. | |||
| 11/14/2010 | 121 | ||
| Purchased brand new, never owned 2010 chrysler town and country, second day of owning vehicle noticed over sensitive obsturction detection in the driver side rear power sliding door. have had vehicle for 4 months and problem has gotten wrose. have come out from stores to find the door open because it had not shut properly. it attempts to close then reopens then tries to close and goes through this process about 10 times before having to manually shut door. reserached online and see its a constant problems for others as well. door also opened on me while pumping gas, and while i was quick enough to remove the gas before hitting, the door did hit the gas cap and shove it into the van causing a dent from the pressure of the door.. | |||