Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| CSN-L-41 | 02/01/2012 | 10044843 | Dodge: see document search button for owner letter. the oxygen sensor heater sense circuit may fail, internally, on powertrain control module (pcm), due to software error in power down strategy. *pe | 08/01/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 10/08/2012 | 26424 | 1 | |
| I was cleaning my windshield on the van when the engine suddenly started (within the closed garage). apparently the automatic-start function was triggered when the key-fob remote in my pants pocket was inadvertently activated when i leaned against the car. this is very scary! if i had been leaning against something inside the house, would my car have been running all night in a closed garage attached to my house?. i have often accidentally triggered other functions (such as door opening, door lock, etc.) when working around the house, but automatically starting the engine is especially troubling! i believe there should be a separate interlock safety button located on the side of the remote key fob so an accidental engine start would be much less likely. *tr | |||
| 06/27/2012 | 9850 | 1 | |
| Traveling south at speed of 55 to 60mph horn started blowing windshield wipers come on and windshield washers come on i try to shut washer and wipers off with switch that did not stop them from working next all the little warning lights were on i look at the rpm gauge and it said 0 the engine had stop running i coasted to where the shoulder was wide to get car off the highway i next tried to start engine it would not start next thing i am handicapped and drive car with hand controls in my motorize wheelchair as i cannot walk so next i undid the seatbelt and unlock my wheelchair and my caretaker had gotten out of car as i back wheelchair to get out of car i notice black smoke coming out from under the hood i ask caretaker to open back door to deploy ramp so i could get out of car the back doors would not open manual or with the key remote i turn around and fell out driver door to ground & five people carry me away from flaming car. i had issue with windshield wipers before took to dodge dealer they said i had computer glitch. i do believe there was issues with this car when i purchase it new with only 10 miles on it. it burned fast and quick. i'm unable to put in date on this form it was 6/27/2012 9:30to9:35 a.m. ## vin passed ## chrysler town and country lmt 2011 ## *tr | |||
| 07/06/2011 | 2000 | 1 | |
| Electronic vehicle information center (evic) displays incorrect mpg, about 10-11% higher than actual mpg when filling tank and computing by calculator. says 27 mpg, when only 24 mpg is measured when pumping gas. evic also randomly resets it self to 18 mpg when engine is turned off. tsb 08-012-12 is reported to correct this condition. *tr | |||
| 07/06/2011 | 2000 | ||
| Electronic vehicle information center (evic) displays incorrect mpg, about 10-11% higher than actual mpg when filling tank and computing by calculator. says 27 mpg, when only 24 mpg is measured when pumping gas. evic also randomly resets it self to 18 mpg when engine is turned off. tsb 08-012-12 is reported to correct this condition. | |||
| 06/14/2012 | 6593 | ||
| Tl -the contact owns a 2011 chrysler town and country. the contact was driving 65 mph when the instrument panel, electrical sliding doors and the power windows failed. the contact stated that every light illuminated on the instrument panel. the contact took the vehicle to the dealer for diagnosis where they informed the contact that the failure could have been caused by the radio. the manufacturer was notified and wanted the vehicle to be brought in to an authorized dealer for further inspection. the failure mileage was 6,593. kmj | |||
| 06/14/2012 | 6593 | ||
| Tl -the contact owner 2011 chrysler town and country. the contact while going 65 mph, the instrument panel, the electrical sliding doors, and power windows failed . the contact stated that every light illuminated on the instrument panel and the it just went completely out. the contact tried to roll the windows down and they failed. the contact pushed the button to open the sliding doors but they failed. the contact took the vehicle to the dealer for diagnosis and they informed that it may have been the radio that caused these defects. the manufacturer was notified and wanted the vehicle to be brought in for inspection. the failure mileage was 6,593. ap | |||
| 09/28/2011 | 12793 | ||
| We own a 2011 chrysler town and country van which was purchased in march 2011. the van has a blind spot monitor radar system to indicate when vehicles are near you on either side. we noticed that the left side system did not turn on the warning until the overtaking vehicle' | |||
| 10/03/2011 | 500 | ||
| My car has a push button electronic key sensing start system. i parked my car, radio running, took my key from car, locked car. car keeps running indefinately even though key is not in proximity to ignition. if a driver takes his keys from the car and car is in park, i think vehicle should shut down after an appropriate time delay such as 15minutes. if a person drives his car into a closed attached garage, leaves the car with the key but does not push the off button...the car will run until out of gas. this is a potential hazard to people in house as exhaust fumes will build up in closed garage. chrysler can program the electronics to stop the engine after 15 min, if key has left proximity of ignition, and car is in park. | |||
| 01/01/2011 | 100000 | ||
| Tl- the contact owns a 2001 chrysler town and country. while driving at approximately 5 mph the contact noticed a cracking noise coming from the front of the vehicle. there was a recall under nhtsa campaign id number: 01v152000 (suspension:front:control arm:lower arm) that may be related to the recall. the contact also noticed the radio would not function correctly. the failure occurs constantly in hot or humid temperatures. there was a recall under nhtsa campaign id number: 04v531000 (equipment:electrical:radio/tape deck/cd etc) that may be related to the failure. the manufacturer was made aware of both failures and stated the vehicle was not included in either recall. the contact noticed the air conditioner began to leak water on the pipe where the anti-freeze is located underneath the front passenger side. the vehicle was taken to an independent mechanic for diagnostics. the mechanic directed the contact to the manufacturer. the vehicle was not repaired. the approximate failure mileage was 100,000. ds | |||
| 08/20/2011 | 600 | ||
| Tl- the contact owns a 2011 chrysler town and country. the contact was driving 35 mph when the engine shut down while driving down a hill. the vehicle coasted to a complete stop, and was towed to the dealer. the manufacturer was contacted, but the vehicle was not repaired. the failure mileage was 600 and the current mileage was 900. rvk | |||
| 08/20/2011 | 600 | ||
| Tl- the contact owns a 2011 chrysler town and country. the contact was driving 35 mph when the engine shut down driving down a hill. the vehicle coasted to a complete stop, and was towed to the dealer. the manufacturer was contacted, but the vehicle was not repaired. the failure mileage was 600 and the current mileage was 900. rds. | |||
| 06/23/2011 | |||
| My wife and i bought the van at a real good price or so we thought ... she woke up this morning to goto work after taking our son to daycare... she stopped at a convienent store after dropping him off and turned the van off. when she came back out and tried to crank it , the van did nothing... the interior lights were on and so was the radio.. thought it was the battery but come to find out the dealership that we bought it from said it was the power module and that it was aroubnd five to eight hundred dollars to fix.. we have only had the van for less than three months and it just seems unfair that this could happen that soon. | |||