Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING - COLUMN | ||||||||||||||||
| 11V315000 | CHRYSLER GROUP LLC | from 04/15/2011 to 05/06/2011 | V (Vehicle) | 11096 | 07/04/2011 | MFR | CHRYSLER GROUP LLC | 06/08/2011 | 06/09/2011 | |||||||
| Defect Summary | Chrysler is recalling certain model year 2011dodge journey, jeep wrangler, chrysler 200, chrysler 200 convertible, dodge avenger, dodge nitro, jeep liberty, dodge caliber, jeep compass, jeep patriot, dodge grand caravan and chrysler town & country vehicles. some of these vehicles may have been built with a missing or incorrectly installed steering column pivot rivet. | |||||||||||||||
| Consequence Summary | A missing or incorrectly installed rivet could compromise the ability of the steering column to support the occupant loads in the event of a frontal crash, decreasing the effectiveness of the frontal impact safety system. as a result, the condition may increase the potential for injury in a frontal crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect for rivet presence and alignment and repair the steering column pivot as required, free of charge. the safety recall began on july 4, 2011. owners may contact chrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Chrysler's safety recall no. l23.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 06/01/2012 | 9000 | 1 | |
| Slightly before 9,000 miles i started noticing a slight shimmy of the steering wheel when the brakes were applied when driving over 50mph. this condition did not occur consistently, but was sporadic. as time has past, this condition has become much more frequent, the steering wheel shimmy has become much more severe, and is now occurring at speeds as low as 35mph. i have owned chrysler town and country vans over the past 16 years (trading up every 2 years) and can testify that their brakes have been a consistent weakness (typically warped discs). my previous 2009 chrysler t&c even had a recall for their brakes. however, this severe steering wheel shimmy thing is something that i have never seen in the past and i am afraid that it is approaching a violent situation that may cause loss of control. the mileage on the vehicle is far too low for a brake wear issue. furthermore, a warped disc would be noticeable when breaking at all speeds. i am about to go to my dealer with this, but am checking the internet to see if this is a known issue and if there are any existing recalls. these observations are made from my 30 years of experience as a mechanical engineer and former head of product reliability at motorola. *tr | |||
| 06/01/2012 | 9000 | ||
| Slightly before 9,000 miles i started noticing a slight shimmy of the steering wheel when the brakes were applied when driving over 50mph. this condition did not occur consistently, but was sporadic. as time has past, this condition has become much more frequent, the steering wheel shimmy has become much more severe, and is now occurring at speeds as low as 35mph. i have owned chrysler town and country vans over the past 16 years (trading up every 2 years) and can testify that their brakes have been a consistent weakness (typically warped discs). my previous 2009 chrysler t&c even had a recall for their brakes. however, this severe steering wheel shimmy thing is something that i have never seen in the past and i am afraid that it is approaching a violent situation that may cause loss of control. the mileage on the vehicle is far too low for a brake wear issue. furthermore, a warped disc would be noticeable when breaking at all speeds. i am about to go to my dealer with this, but am checking the internet to see if this is a known issue and if there are any existing recalls. these observations are made from my 30 years of experience as a mechanical engineer and former head of product reliability at motorola. | |||
| 10/01/2011 | 3500 | ||
| Noisy tires, 225 65r 17 michelin energy a/s feathering on outside edges on front tires. alignment checked and found to be in spec by dealer. tirerack rates this tire very high, but after a few thousand miles, they are already showing signs of abnormal wear and cupping. the combination of the t&c fwd engine weight, cheap front end components which cause stabilty problems, along with this soft riding, hard rubber michelin, will become another problem like the ford explorer & mavericks with firestone 500s. steering stability, quick response and wander are a safely issue on this tire /vehicle combination. | |||
| 09/08/2011 | 3500 | ||
| Today i noted that both michelin as energy saver 225 65 r17 front tires are cupping on outside edge, steering has been very sensitive at high speed, vechicle wanders easily on the the freeway requiring frequent steering correction. it is the alignment of the caster adjustment/design or manufacturing of the new t&c design has a problem. with only 3500 miles on it, i ran my hand over the tread of all tires, and the front tires are cupping, while the rear are smooth. please advise. dealer informed of oversensitve steering, has not performed an alignment yet. waiting for a call from from chrysler complaint dept. | |||
| 08/01/2011 | 3000 | ||
| Steering is oversensitive, vehicle oversteers very easily. dealer performed 3 software upgrades, one to each of these modules: pcm, win and steering sensor. steering is not better. this oversteer seems to be more of a mechancial design flaw, and feels unstable, like it is easy to drift into other lanes, causing an accident. harsh ride. our 2004 t&c was much better. the more i drive the new 2011, the more i hate it, want my old van back. | |||