Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 12/01/2011 | 2000 | ||
| Vehicle back up camera too dim and not visible in bright sunlight. | |||
| 06/15/2011 | 3000 | ||
| Power sliding door does not stop closing when an object is encountered. my wife was hurt but not seriously injured when she was caught in the door while it was closing. we're concerned that if a child was caught they would be much more seriously injured. chrysler says there is no away to adjust the sensitivity so that the door stops exerting force sooner. | |||
| 05/04/2012 | 6100 | ||
| My almost 2 year old got his hand fully caught in the sliding door, even though it is supposed to have a safety feature which would prevent it. the door was closing, closed and fully engaged the locks on his hand. his hand was lodge far enough into the door that you couldn't slide the hand out, you had to physically open the door to get his hand out, he couldn't just slide it out. at the time he had indents on his fingers where the door pushed in them. now, a few hours later, he has bruising and slight swelling to his fingers and one of the fingers has a slight cut on it. these doors are supposed to have a sensor in it to prevent the doors from closing on someone, it obviously failed in this case. | |||
| 10/31/2011 | 3000 | ||
| We have had many mechanical concerns with our new t&c 2011. we have taken our vehicle in many times to cerritos dodge chrysler dealership. after a failed attempt to fix something within the transmission, they completely replaced the transmission. there were still concerns and a week later the vehicle had belts and the water pump replaced. to date, many of our initial concerns still exist and are not being fixed. concerns include: 1. noises from under the hood. 2. shudder/ shake while the vehicle is in reverse. 3. keyless start malfunctions, it continues to read defected key, after the keys have been reset, 4. while using keyless, the vehicle shuts off when putting the car into reverse/drive. 5. rough idle, the vehicle seems to struggle to stay running. 6. when changing gears, the shift makes a clunking/grinding noise. the only consistent thing about this vehicle is its inconsistency. the dealership states that the noises are normal. the regional area service manager has been contacted, and has sided with the dealership. corporate has also been contacted, and they are investigating the current situation. | |||