Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
11/16/2005106/14/2004
 The dash board panel lights went out while driving to work. they did pop back on after about 5 minutes.*jb
06/10/20054000610/30/2004
 If you tap the key when you are driving it shuts the motor off. the steering locks and you have no control over car. it does this in reverse and drive also. *jb
08/08/2005106/18/2005
 Dt: 2005 chrysler town and country mini van the consumer purchased new on june 17, 2005 and it caught on fire. on august 8,2005 smelled something coming from the engine. opened the hood and there was a fire in the air filter/air conditioner area. called 911, they came out and checked, but the fire was already out by the time they got there. the fire chief was unable to determine the cause of the fire. vehicle was towed to a chrysler dealer. after 1 week the car dealer told the consumer that the vehicle had to be inspected by an independent investigator that chrysler employed. after he investigated the vehicle he was unable to determine the cause of the fire. chrysler gave no explanation, only that they were going to pay off the vehicle, and they would reimbursed. consumer for any down payment and any payment made since then. the consumer reported this insurance company. according to chrysler they were treating the transaction as if it had never occurred. *ak
06/30/2005304/13/2005
 Dt: the consumer stated the vehicle stalled three times. the service dealer repaired a loose ground wire and replaced the pcm. dealer was not able to duplicate the problem so the vehicle could not be repaired. because the dealer was not able to duplicate the problem they were not having the chrysler engineering department to look at the vehicle. consumer had an opinion that the problem was within the automatic shutdown relay.
05/09/200512000201/03/2005
 Dt: while driving at 50 mph the engine just stopped. but the radio was still playing. pulled over, turned off engine, and then restarted the engine. vehicle was taken to dealer . they drove it 106, ran diagnostic test, and called manufacturer. could not find anything wrong with the car. consumer refused to drive this vehicle. the first event occurred on the 6th of may. the second occurred on the 9th of may.*ak
03/25/2005203/25/2005
 2005 chrysler town and country experiencing problems with airbag system, electronic systems, the main computer, and the dash board gauges.***no answer required***. *mr the air bag malfunction occurred on the same day the consumer purchased the vehicle. *jb
ELECTRICAL SYSTEM - WIRING
03/15/20057103/15/2005
 Dt: the contact stated that the air bag light on the dashboard came on and went off intermittently. dealer said they could not find what the problem was. manufacturer has not been contacted yet. *ak updated 11/15/2005 - the manufacturer suggested replacing the wiring harness and control module. . *nm
09/12/20056000104/01/2005
 Dt: the contact had a problem with the malfunctioned light coming on. she called the dealership and the rmps revved. she was afraid to drive . she had the vehicle towed to dealer . on 9-12-05 they told her the van was ready. they said what was wrong with the car was not under warranty, but they were not going to charge her for it. the dealership told her that the wiring harness had been cut. the dealer told her they had spliced the wires. the consumer talked to someone she knew who worked for honda, and this person said there was no way the wires were cut while driving the car, the wires had to be that way when the car was manufactured. *ak
ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH
01/27/20054000109/13/2004
 The lights on my dashboard and interior lights continually flicker and adjust. when i took the vehicle to the dealer i was informed that all 2005 chrysler vans have this problem and it cannot be fixed. they further stated the voltage meter is part of the powertrain and when the bcm communicates with this the power is adjusted. they have tried everything to fix this, but it cannot be fixed.*ak