Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 06/27/2005 | 5000 | 3 | 07/01/2004 |
| 2005 chryssler town n country limited 6,100 miles only air conditioner is not cold. sometimes passenger side is cool but the driver side is not. the 1 st time we had it in for service the dealership informed us that the free-on level needed to be filled more, and that mayby the factory did'nt fill it up all the way. i just brought the vehicle in for the 3 rd time. i'll keep you informed | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 11/09/2005 | 5980 | 2 | 07/26/2005 |
| I purchased a new, 2005, town & country minivan over the summer. i have just 6000 miles on this vehicle. less than three weeks ago i had to take it in because the vehicle kept stalling out. the company fixed it at no cost to me, and even provided a rental vehicle. apparently there was an in-house recall for this problem. meaning that the dealerships knew about it, but not the consumer. now, three weeks later i start hearing a noise in the steering column. i too had a 2003 town & country minivan which was subject to steering problems. i noticed that there was fluid all over my drive way and took it to the dealer. they told me that it was undriveable. so, now, chrysler refuses to pay for the rental car. i was told by the dealer that the part in question was on back order, and that there were over 180 parts on that back order. why should i the customer have to pay for a rental car on a new car when this is clearly a manufacturing problem. i am not the only one who has experienced this problem. i have contacted the company, and i only get the same old i am sorry. blah, blah, blah song and dance. where do i go from here? *nm | |||
| 09/05/2005 | 4000 | 2 | 07/11/2005 |
| Noticed a grinding noise in engine at 4,000 miles. took in for the oil change and mentioned to the service advisor that there was a noise. after 3 weeks in a rental car, they finally returned the van after replacing the following: cylinder head, valves, cylinder head gasket, intake manifold gasket, 3 pushrods, rocker arm, and an air conditioner belt. not more than 8 hours later, i returned the car with a new noise. this time they replaced the intake manifold and gasket as they were improperly installed by the mechanic. finally back in my own car after another 2 days. *nm | |||
| 12/10/2004 | 10800 | 1 | 05/19/2004 |
| While driving 75 mph the vehicle accelerated suddenly, then all source of power was lost. the consumer was able to coast to the shoulder. the vehicle was towed to the nearest dealer to determine the cause. please provide additional information. *jb the left front visor was replaced, it was difficult to shift from park to drive. the fuel pump was repalced due the vehicle shutting off while driving on the highway.*jb | |||
| 07/17/2004 | 2169 | 2 | 05/21/2004 |
| While driving at low speed in a residential area (less than 20 mph) on a very hot day, the engine suddenly stalled out and all power lost while driving, twice within 5 minutes. i was not low on fuel. the first incident occurred while turning left at an intersection on a steep downhill, the second incident occurred within five minutes on a slight 20 degree downhill/straightaway. each time, i was able to turn the key in the ignition to restart the engine, which restarted promptly. i took the minivan to the dealer within the hour who could not find any error codes on the computer check. *jb | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 11/12/2005 | 35950 | 1 | 03/20/2004 |
| Minivan stalled while driving, vehicle sputtered and shut off. vehicle has less than 36,000 miles. chrysler claims it is a maintenance issue related to its throttle body. dealer will attempt to clean throttle body. i believe that a vehicle normal use and dealer maintenance should never shut off while in motion and that there is a an issue with chryslers throttle bodies. *jb | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 08/11/2005 | 2 | 05/06/2005 | |
| My daughter had a size one soccer ball roll under our 2005 chrysler town and country minivan last night (8/11/05). she stuck her leg under the car, under the passenger side sliding door, to kick the ball back out and came into contact with the exhaust pipe that runs directly under the door. i then reached under to get the ball for her and burned my wrist on the same pipe. our burns were second degree. mine was small but hers was 4 inches long by 1-1/2 inches wide on her left thigh. we went to the emergency room and are following up today with her pediatrician. i fear for infection in the short term and scaring in the long term. as to correcting the failure, i will be taking the car to our chrysler dealer and asking them to come up with a solution. i consider this a serious design failure, bound to lead to burns on others who reach under their cars. i don't want my children near the car anymore! *nm | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||
| 04/10/2005 | 1 | ||
| Rented a chrystler towne & country minivan 2005 and dropped a bottle cap when the passenger door openened. reached left hand slightly under right side of van and middle of arm touched the pipe (exhaust pipe?) hanging down running down right side of van. the pipe is all the way on the right side of vehicle. there is no warning signs, nor is it covered. i received a very bad burn on my arm. my concern is why is it located so far to the right (low) and running all the way down the vehicle (not up under the van), and there are no warning signs anywhere. i am very concerned if a child retrieved a ball even slightly under the car they could get seriously injured. i am now left with a serious burn and scarring and do not want this to happen to anyone else. there is no reason for the location of this pipe. i advised avis rental car of the injury and showed them my burn and they were going to write a letter (?). i would never expect an exhaust pipe to be on the right hand side by the drivers/passenger door, but i hear it is due to the stow n go system and there is no room up underneath the minivan for the exhaust pipe.*ak | |||