Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 06/10/2005 | 9295 | 1 | 06/30/2004 |
| My family (me, my wife, and two young children) was on the way to an amusement park during a slow, steady rain at around 10:30 am on saturday, june 10, 2005 ( i know it sounds crazy). we were cruising along in the left hand lane of a three-lane highway at aroung 65 mph when the engine in our 2005 chrysler town and country just quit. luckily, i was able to get the van across the other two lanes of traffic and onto the shoulder without causing an accident. the oil light had come on and was still on when we stopped. i had changed the oil earlier in the week and was worried i failed to tighten something. but i checked the oil filer, plug and fluid level and everything was ok. my wife called roadside assistance while i called the dealer. after explaining what had happened, the service manager at the dealer had no idea what was wrong and neither did we. we finally got an insight to the problem when the tow truck driver called for our location. he asked us if we were out of gas. we told him over and over our fuel gage was reading 3/8 full. he kept insisting we were out of gas. i then checked the trip odometer - it read just under 380 miles - which is a lot of miles for this van. the tow truck driver arrived, put a gallon of gas in the gas tank, and after a quick jump start, the van started right up. the driver said he only does his job part time, but has had to do the same for at least 20 other drivers of similar vans this year. so i called the service manager at the dealer again and he confirmed they had replaced components related to the fuel system in the 2005 chrysler town & country minivans. he said to bring the van in monday (june 13th, 2005) to get looked at. he did mention in particular the fuel pump as a possible suspect. so at this point, the vehicle has not been repaired. | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||
| 12/10/2004 | 10800 | 1 | 05/19/2004 |
| While driving 75 mph the vehicle accelerated suddenly, then all source of power was lost. the consumer was able to coast to the shoulder. the vehicle was towed to the nearest dealer to determine the cause. please provide additional information. *jb the left front visor was replaced, it was difficult to shift from park to drive. the fuel pump was repalced due the vehicle shutting off while driving on the highway.*jb | |||