Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 03/06/2005 | 1 | ||
| My chrysler town & country ltd minivan (bought new in july 2001) suffered sudden and complete transmission failure in march 2005. the check engine light had come on one day prior - no time to even schedule for service. a moderately audible whine had been noticed for a month or so prior while driving but had no reason to suspect it was the transmission. vehicle had been serviced by dealership religiously, including full transmission service as recommended. when the transmission went, it went out with a loud bang - then lost all power. coasted to the shoulder of the road without incident luckily. the minivan had 49,000 miles on it. came with all options including towing package, but i never towed anything - no tow bar installed. this does not say much for chrysler quality. i imagine if i had been towing a boat occasionally the transmission would have failed much sooner. my cost for repairs was about $2,500. i would like to be notified if chrysler ever steps up to the plate and offers to reimburse those who lost transmissions prematurely. transmissions should last at least 100,000 miles - i don't care what the warranty says. that is a cop out. without some reimbursement i will never buy a chrysler again. this was my first and probably my last. *jb | |||
| 12/10/2004 | 10800 | 1 | 05/19/2004 |
| While driving 75 mph the vehicle accelerated suddenly, then all source of power was lost. the consumer was able to coast to the shoulder. the vehicle was towed to the nearest dealer to determine the cause. please provide additional information. *jb the left front visor was replaced, it was difficult to shift from park to drive. the fuel pump was repalced due the vehicle shutting off while driving on the highway.*jb | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||
| 04/03/2005 | 250 | 1 | 03/31/2005 |
| I had just picked up my new vehicle from the dealer and had only 250 miles on it. i was simply driving down the road when the transmission seemed to shift into neutral and then back into gear. i quickly pulled over but everything seemed okay. i continued on and quickly discovered the transimission was not shifting out of low gear. i called the 800 number for chrysler road service only to be told that there were no contracted service providers in the area where i was. i made other arrangements to have it towed to the nearest dealer (<10 miles away). the problem turned out to be a failed power train control module. it's been a week and they still have not fixed the problem because no parts are available. i've been given a promise date that is almost 3 weeks out.*ak | |||