Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 12/10/2004 | 10800 | 1 | 05/19/2004 |
| While driving 75 mph the vehicle accelerated suddenly, then all source of power was lost. the consumer was able to coast to the shoulder. the vehicle was towed to the nearest dealer to determine the cause. please provide additional information. *jb the left front visor was replaced, it was difficult to shift from park to drive. the fuel pump was repalced due the vehicle shutting off while driving on the highway.*jb | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 05/02/2005 | 10750 | 1 | 11/11/2004 |
| We were on a drive and my husband wanted to look at a lake. we pulled up on the boat ramp to park as no one was there. my husband left the van and went into the store for a map. i was sitting in the front seat with the motor turned off. all of a sudden i heard an explosion and then a subsequent explosion. this was followed by the sound of glass breaking. i turned around and saw that the rear window of my van had shattered. hundreds of tiny pieces of glass had flown into the rear seat area. my husband returned to the van and we looked at the rear window from the outside. there were two holes in the window about midway between top and bottom. the one on the passenger side was about 4 in diameter and appeared to be an electrical mechanism to the window heater which now was dangling inside the van. the other hole on the driver side was over the windshield washer mechanism area and was about 6. looking around the area, the only person that could be seen was a fisherman 3/4 of a mile away on this remote mountain lake. being 3-4 hours from home and late in the day with rain predicted, my husband purchased a roll of duct tape from the fishing resort general store. he completely covered what was left of the shattered glass while encompassing the entire rear window area as well. we drove home without further incident. on the way home, all i could think of was the fact that my small granddaughter had previously been in my van in a rear-facing child seat. upon returning home, we contacted the dealer that sold us the van. we were told by the service manager that glass is not covered under warranty and suggested we call chrysler. my husband called chrysler and spoke with jeff ross. he listened and again told my husband it was not covered under warranty. of course, we believe it should be covered under warranty as it exploded on it's own, but our main concern is that the issue be taken seriously as a manufacturing defect capable of injuring someone. | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 09/16/2005 | 24765 | 1 | 10/16/2004 |
| Driver side power window will not go down right now. window has been used less than 10 times. i had a previous town & country with same problem. when window did go down it would not go back up. it will have to go into the dealer for service. *jb | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 05/08/2005 | 1 | ||
| We rented a 2005 chrysler town & country (it may have been a dodge garnd caravan, but they are the same) from dollar rent a car in austin tx. we were driving down i-35 about 20 miles north of austin, southbound. it was raining moderately and we drove in some standing water in the left lane. the water was thrown from the front wheels onto the windshield and front side windows! we were driving totally blind for about 5 seconds until i pulled over to the middle lane out of the water. this water was not thrown up by a truck or other vehicle. the standing water was not deep enough to have been a problem in most cars. i have been driving for almost 30 years and have never seen anything like this. yes, i have had water thrown on the windshield while passing a truck, but not from my own vehicle. this is an accident waiting to happen. please check into this. there are many families traveling in this type of vehicle, and they need not be injured if this problem is rectified or at the least the owners are notified. it could probably be easily corrected with some type of fender flare. regards, cory maydew | |||