Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - WIRING | ||||||||||||||||
| 10V235000 | CHRYSLER GROUP LLC | from 02/01/2007 to 09/30/2009 | V (Vehicle) | 284831 | MFR | BRAUN CORPORATION | 06/03/2010 | 06/03/2010 | ||||||||
| Defect Summary | Chrysler is recalling certain model year 2008 and 2009 dodge grand caravan and chrysler town & country passenger vehicles manufactured from february through september 2007. some of the vehicles may have been built with an improperly routed wire harness that may have a condition where the lower sliding door hinge bracket can make contact and wear through the wire insulation. | |||||||||||||||
| Consequence Summary | A short circuit could occur inside the sliding door, overheating the latch, possibly resulting in a fire. | |||||||||||||||
| Corrective Summary | Chrysler will notify owners and dealers will repair the vehicles free of charge. the safety recall is expected to begin during june 2010. owners may contact chrysler toll-free at 1-800-853-1403. | |||||||||||||||
| Notes | Chrysler's recall campaign number is k14.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| SB-08-021-10 | 08/03/2010 | 10034499 | Chrysler/dodge: power sliding doors inoperative. this involves flash reprogramming the power sliding door module rear left and/or right (dmrl/dmrr) with new software. power sliding doors will not open from any of the switches. doors wil | 11/19/2010 | |
| SB-08-021-10 | 09/29/2010 | SB08-021-10 REVB | 10034499 | Chrysler/dodge: power sliding doors inoperative. this involves flash reprogramming the power sliding door module rear left and/or right (dmrl/dmrr) with new software. power sliding doors will not open from any of the switches. doors wil | 11/19/2010 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 03/20/2009 | 13750 | ||
| Transmission constantly slipping when shiftting up or down....1st transmission lasted less than 14,000 miles...replaced under warrantly..complete transmission module replaced...computer module changed out twice.....2009 town & country limited swivel-n-go....great idea....very poor quality! | |||
| 06/01/2009 | 13000 | ||
| Tl- the contact owns a 2008 chrysler town and country. the contact stated that the sliding doors on both sides and the rear door have failed. when she pushes the button to close the doors, they will close part way, and then they stop. after they stop they have to be manually closed. the failure is intermittent. the vehicle has been to the dealer several times for the failure. chrysler was notified and they stated that the owner could take the vehicle to another dealership. chrysler provided reference # 19632195 and told her that someone from the corporate office would contact her. the failure and current mileage is approximately 13,000. rd | |||
| 02/05/2010 | 3000 | ||
| Tl- the contact owns a 2009 chrysler town & country. she stated that in february 2010 she noticed fumes coming into the vehicle, the dashboard lights illuminated, and speed control dysfunctional. the vehicle was taken to dealer who informed her that the failure for the fumes could not be duplicated and the other failures were repaired contact advised was not aware of the specifics of repair done. however, the failures re-occurred. the failure mileage was 3000 and current mileage 13,000..mr | |||
| 05/24/2010 | 22800 | ||
| Yesterday while operating my 09 town and country at 45 mph with myself ( 4 months pregnant) and my 5 year old in the car, every light on the dash light up like a christmas tree, chimes went off as though a door was open, the wipers both front and back turned and my drivers set started sliding back and forth as if being adjusted all while driving. i have contacted the chrysler corp regarding this incident. they do not seem concerned. i would like to know if there have been any other similar complaints. i was scared, it was very distracting to happen while driving. | |||
| 05/21/2010 | 73000 | ||
| Tl*the contact owns a 2009 chrysler town & country. while the vehicle was parked, it caught fire. the windshield wipers were turned on and the lights on the instrument panel were illuminated. the fire originated under the hood. the contact called the fire department and after the fire was extinguished, the contact was informed that the fire was electrical. a police report was filed. the vehicle was totaled. the contact called the manufacturer and was informed that her vehicle was not included in any recalls. the current and failure mileages were approximately 73,000. | |||
| 05/01/2010 | 12776 | ||
| Tl*the contact owns a 2009 chrysler town & country. as the contact was driving at 40 mph, the gauges on the instrument panel failed and started to blink on and off. the fuel gauge began to fluctuate. the vehicle was taken to an authorized dealership four times but the dealer could not duplicate the failure. the dealer replaced the computer module but the failure continued to occur. another driver experienced the same failure. the contact called the manufacturer and was advised to take the vehicle to the dealership again for a diagnostic test. when the dealer ran the test, they could find nothing wrong. the failure mileage was 12,776. the current mileage was 13,059. | |||