Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, AIR
09/12/201058000
 Our chrysler town and country is a 2009. we noticed the brakes started making noise after the vehicle was at the dealership because the air conditioning was not working. the brakes are now starting to grind so we took the vehicle to an independent garage. the mechanic said that he has never seen anything like it. our rear brake hose system is blown as well as the calipers are shot. he said this seems very odd given the vehicle is a 2009 and a front wheel drive. it's getting worse and starting to make noise even when the brakes are not in use.
SERVICE BRAKES, HYDRAULIC
05/27/201120000
 Rear brakes worn out including rotors at 21,000 miles. rear calipers stick and stay on as if parking brake was engaged. dealer said its common because of winter. my first vehicle ever to have calipers stick because of winter. funny though this was not an issue in the winter. only now after i declined to have them fix my brakes and it's 90 f outside
09/15/200964000
 Tl- the contact owns a 2008 chrysler town and country. while driving at any speeds the contact would apply pressure to the brake pedal and would hear a grinding noise. the vehicle was taken to the dealer where the front roters and brake pads were replaced. the failure continued and was taken back to the dealer where the front and back roters and brake pads were replaced. the contact stated the grinding noise continued. the vehicle was taken to the dealer for an unrelated repair and was informed by the technician that the front and back roters and brake pads would need to be replaced. the contact stated they have owned the vehicle for approximately two years and have had these repairs made three times. the manufacturer was not contacted. the approximate failure mileage was 64,000. ds
05/12/201030500
 Approximatley three months ago, we started to notice a vibration when using the brakes. receive a notice from chrysler in july stating some town and country vans brake pads and or rotors may prematurely failed. car had about 35,500 miles on it when we took it to the chrysler dealer last month to check the brakes. front and back brake pads had to be replaced, rotors only needed to be turned according to dealer. however, vibration still occurs when braking.
06/09/201012500
 The front rotors of my vehicle have to be resurfaced after only 12,500 miles. the service manager told me chrysler had a notice about the rear ones as well and he would take caare of those as well. this does not seem like something that should be happening with a brand new vehicle. i am very concerned about this.
05/01/2010
 My 2009 chrysler town and country with less than 27,000 miles required re-do of all rotors due to what the dealer said was excssive wear. the problem was noticed because i began to experience a wobble in the steering wheel upon braking. this vehicle was purchased 1 yr ago as a demo and i have never experienced a brake problem like this in any vehicle i have ever owned, so i have to believe the problem was not due to my improper driving/braking habits as was inferred by the dealer.