Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 05/15/2011 | 31000 | ||
| Tl* the contact owns a 2010 chrysler town & country. the contact stated that while driving approximately 35 to 40 mph when the vehicle suddenly stalled without warning. the vehicle was inspected by a dealer and they advised her that they were unable to diagnose the failure. the vehicle was not repaired. the manufacturer was contacted and they advised her that she was not included in any recalls. the failure mileage was approximately 31,000. | |||
| 05/15/2011 | 31000 | ||
| Tl-the contact owns a 2010 chrysler town and country. the contact stated that while driving approximately 35 to 40 mph when the vehicle suddenly stalled without any warning. the vehicle was inspected by a dealer and they advised her that they were unable to diagnose the failure. the vehicle has not been repaired. the manufacturer was contacted and they advised her that she was not included in a recall. the failure mileage was approximately 31,000. tb | |||
| 04/28/2010 | 20000 | ||
| My 2010 chrysler town and country engine continues to shut off while driving. i have had my van in the shop 4 times now for the same problem and they have yet to fix the problem. this does not occur on a consistent basis so the dealership is having trouble duplicating the problem. they stated without being able to duplicate the problem they can not possibly fix the problem. they have made several unsuccessful attempts since 9/2010. now after hearing about this recall, i was hoping to get some resolution to this dangerous situation. unfortunately when i called chrslyer corp (1-800-853-1403) as listed in campaign, i was told that while the campaign has been initiated they are not yet applying it to the vehicles. it looks like i will have to exercise my rights under the lemon law to be able to drive a safe vehicle. they assigned me to a case manager, who then told me there is no such recall for my vehicle and the problem must be duplicated for them to be able to fix it. here we go again and my year to purchase date is early may. | |||
| 01/01/2010 | 2000 | ||
| Tl-the contact owns a 2010 chrysler town & county. while driving approximately 10 mph the vehicle stalled. upon restart the vehicle operated as normal. the vehicle was taken to an authorized dealer where they were unable to diagnose the failure because they could not duplicate it. the failure has since recurred twice while driving approximately 40 mph and 20 mph. after the second failure the vehicle was repaired. the failure mileage was 2,000 and the current mileage was 16,251. sm. | |||
| 05/01/2010 | 5200 | ||
| Tl-the contact owns a 2010 chrysler town & country. while driving at approximately 40 mph the vehicle slightly jerked and the steering got very stiff. the vehicle then stalled and shut off. upon restart the vehicle operated as normal and was taken to an authorized dealer where the contact was informed there was nothing wrong with the vehicle. approximately 1,500 miles later the failure recurred while driving at approximately 25 mph. the vehicle was towed to an authorized dealer where the contact was again informed there was nothing wrong with the vehicle. the failure mileage was 5,200 and the current mileage was 6,777. the vin was unavailable. sm. | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 05/01/2011 | 9000 | ||
| We have a 2010 chrysler town and country. the engine will from time to time shut off while driving! it has now happened 4 times including once on the highway! i took it to the dealer and they cannot find the problem. i called chrysler directly and they launched an investigation but stated that they have not heard of the issue and that there was nothing they could do. i explained that i was very worried about the engine shutting off and causing an accident and again they told me there was nothing that they could not do anything. i called the chrysler recall number and they told me that they have had several complaints about this however they do not know how to fix the issue yet. they advised that | |||