Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT - ELECTRICAL
SB-08-021-1008/03/201010034499Chrysler/dodge: power sliding doors inoperative. this involves flash reprogramming the power sliding door module rear left and/or right (dmrl/dmrr) with new software. power sliding doors will not open from any of the switches. doors wil11/19/2010
SB-08-021-1009/29/2010SB08-021-10 REVB10034499Chrysler/dodge: power sliding doors inoperative. this involves flash reprogramming the power sliding door module rear left and/or right (dmrl/dmrr) with new software. power sliding doors will not open from any of the switches. doors wil11/19/2010

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
08/08/20101400
 The 2010 chrysler town & country does not have a warning alarm when the rear lift gate is opening or closing. because the lift gate can be operated remotely by key fob or overhead button, no person needs be at the lift gate when it is opening or closing. a few weeks ago, my 26 year old daughter was walking from the passenger side of the car to the rear when she walked into the edge of the lift gate as it was closing. it was dark outside and she was not aware that it was only half-way down. she sustained a serious injury to her head and now has recurring headaches. fortunately, she was not carrying our one year old grandchild when this happened, as there is no telling what kind of injury the small child would have incurred. this is a significant safety defect. chrysler had previously recognized the need for a sound alarm because it was included on the 2008 town & country, which i previously owned. this sound alarm had saved injury to several of my family members over the two years i owned it. chrysler refuses to install the sound alarm on the 2010 t & c vehicle notwithstanding that the 2008 sound alarm parts are available. this would be an easy fix for chrysler since the t & c was already engineered for it in 2008.