Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STRUCTURE - BODY | ||||||||||||||||
| 10V148000 | BRAUN CORPORATION | from 01/21/2009 to 03/19/2010 | V (Vehicle) | 843 | 06/04/2010 | MFR | BRAUN CORPORATION | 04/13/2010 | 04/15/2010 | |||||||
| Defect Summary | The braun corporation is recalling certain model year 2008 through 2010 chrysler town & country and dodge caravan commercial entervans which were altered by braun between january 21, 2009 and march 19, 2010. during conversion, the chassis was raised and the floor was lowered to accommodate wheelchair accessibility features. in raising the chassis, the fuel fill pipe comes into closer proximity to the left rear tire. in rough or aggressive driving situations, the tire may intermittently contact the fuel fill pipe. | |||||||||||||||
| Consequence Summary | Contact between the tire and fuel fill pipe may wear a hole in one or the other components over time. this may result in loss of vehicle control in the event of tire pressure loss, or a vehicle fire in the event the fuel pipe is compromised. | |||||||||||||||
| Corrective Summary | Braun will notify owners and repair the vehicles free of charge. the safety recall began on june 4, 2010. owners may contact braun toll-free at 1-800-488-0359. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY - DOOR | |||||
| SB-23-014-10 | 08/28/2010 | 10034498 | Chrysler: sliding door will not latch in the full open position. involves inspecting the right and/or left sliding door operation and if necessary adjusting the sliding door latch position. applies to vehicles built before 4/30/10. *pe | 11/19/2010 | |
| SB-08-021-10 | 08/03/2010 | 10034499 | Chrysler/dodge: power sliding doors inoperative. this involves flash reprogramming the power sliding door module rear left and/or right (dmrl/dmrr) with new software. power sliding doors will not open from any of the switches. doors wil | 11/19/2010 | |
| SB-08-021-10 | 09/29/2010 | SB08-021-10 REVB | 10034499 | Chrysler/dodge: power sliding doors inoperative. this involves flash reprogramming the power sliding door module rear left and/or right (dmrl/dmrr) with new software. power sliding doors will not open from any of the switches. doors wil | 11/19/2010 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 02/14/2010 | 174 | ||
| Tl- the contact rented a 2011 chrysler town and country(na). the contact stated the passenger middle rear captain seat heads rest failed. the four year sitting in the car seat placed in the captain seat pulled the head rest lever; the head rest came out of place the captain seat turned over face down with the baby in it. the passenger sitting in the rear was injured while he attempted to put the captain seat and head rest back in place. the manufacturer took a report 20421645. the vin was not available. the failure and the current mileage were 174. li | |||
| 02/10/2011 | 3000 | ||
| Tl- the contact owns a 2010 chrysler town and country. while driving approximately 55 mph the luggage rack on top of the vehicle was not fastened securely and flew off the vehicle. the contact stated the bars were not secure. the dealer was contacted and stated they would inspect the vehicle and advised the contact to contact his insurance provider. the vehicle was not repaired. the approximate failure mileage was 3,000. ds | |||
| 01/23/2011 | 100 | ||
| I just purchased a brand new 2010 chrysler town and country. it had 9 miles on it when we bought it, and within the first 100 miles into a cross-country move, the right, rear window became unhinged. it is now hanging by a who knows what. we are stranded 300 miles from our final destination and chrysler has no idea whether this is a systemic manufacturing issue, a design issue, or even when and how it can be fixed. we have three children in car seats that ride in this minivan, and we know that there is significant risk to ourselves or others on the road if we drive with window that is not attached securely. chrysler has been non-responsive so far to this issue. | |||