Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||||
| H 11 | 06/01/2008 | 10025382 | Customer satisfaction notification h11; radio software update. this notification applies only to vehicles equipped with a mygig radio (sales code rer with navigation system or ren without navigation system). csc was received. *pe | 08/05/2008 | |
| 08-031 | 04/16/2008 | 10024945 | Dvd software update mygig radio for many radio functional issues and improvements. *nj | 06/10/2008 | |
| 08-039 | 04/24/2008 | 10024906 | Dvd software update ren mygig radio for many radio functional issues and improvements. *nj | 06/06/2008 | |
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
| SB-J19 | 08/01/2009 | 10032766 | Chrysler/jeep/dodge: california emissions warranty addendum. the warranty book on certain vehicles may contain errors or may be missing information regarding the coponents covered by the california emissions warranty. dodge-caravan/grand | 05/19/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 03/24/2010 | 14660 | ||
| Automatic car doors in the chrysler town & country 2008. 99% of the time i will press the button and it will close half way and then open. there is nothing at all obstructing the closure, but it still says there is and opens again. today however, my daughter who is 2.5 years old pressed the button and then put her hand in the van, i looked away for 2 seconds. well the door that rarely ever closes when there is no obstruction closed on her hand. it's happened that it's closed on me before hit me in the hip etc and didn't want to stop closing. thankfully i am strong enough to not get hurt. these doors are a safety hazzard and should not be allowed in automobiles that children are going to be in. no matter how diligently you watch your kids, you can't be everywhere at once. i hate to think what could have happened if her head was in the way instead of her hand. she could have died. | |||
| 02/18/2008 | 190 | 1 | |
| 2008 chrysler town & country touring van, bought in january of 2008. since i bought the van the radio had to be replaced twice, the dvd player and monitors had to be replace, and the back shock or strut leaked all the fluid out on my garage floor. the sliding doors both operate when they want, they will start to close and then just reopen, if you try to close they don't want to, the back hatch has done the same thing. the driver's window had to be fix twice because it wouldn't open or close and they told me it was the sound barrier that had fallen off of the door and it need to be reattached. the drivers seat has a broken track on it and all of this has been happening since 190 miles and on, now have 10089 miles on the van and still having problems with the sliding doors. *tr | |||
| 12/07/2007 | 500 | 1 | 11/30/2007 |
| Tl*the contact owns a 2008 chrysler town and country. the contact stated that the racks on the luggage rack were sharp. he stated that one could cut their finger by grabbing the rack incorrectly. the contact had to saw the rack down with sand paper in order to smooth out the rough edges. the manufacturer has not offered any assistance. the failure mileage was 500 and current mileage was 1,000. updated 01/29/08 *bf the third row seats did not have sufficient leg room, the outside mirrors were too small, the windshield sun screen is too short, the owners manual was not properly edited. the radio did not adjust properly at highway speeds, the key fobs lock and unlock inadvertently. the power locks activated at 15 mph. updated | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 01/15/2009 | 17000 | ||
| Tl*the contact owns a 2008 chrysler town & country. while driving approximately 10 mph on normal road conditions, the air conditioning control switch was activated. hot air was felt coming through the vents. the air conditioning system was deactivated due to the malfunction. the contact pulled into a parking lot and inspected underneath the hood. the compressor failed to operate and there was no refrigerant in the air conditioning system. the failure occurred without warning. in addition, refrigerant oil was leaking and produced a strong odor. the vehicle was taken to the authorized dealer for inspection and they stated that the failure was due to a lack of refrigerant in the air conditioning system. the vehicle was not repaired and the leak was not detected by the technician. the contact is in the process of taking the vehicle back to the authorized dealer for repair. the failure mileage was 17,000 and current mileage was 19,000. | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 11/05/2009 | 17000 | 1 | |
| I purchased my 2008 t & c 4 months ago and it has 14,000 and it now has only 17,000 miles. i took it to the dealer today because it was making noises that sounded like there was something wrong with the brakes and also for the dvd player, and the outlet that wasn't working the back. they told me the brake pads and rotors would have to be replaced. i would have to fork out $400. this is obviously an ongoing problem that chrysler needs to own up to and fix. they already got me for the cost of the van and now it seems every 5-10,000 they will be getting me for $400 because i am going to have to replace the brakes and rotors. *tr | |||
| 05/01/2008 | 1638 | ||
| Tl*the contact owns a 2008 chrysler town & country. on may 1, 10, and 16, 2008, the vehicle stalled while driving between 20-50 mph. the vehicle lost power steering and all the components in the passenger compartment shut off. the contact pulled over to the shoulder and the vehicle restarted on its own. he was able to drive the vehicle as normal. on may 19, 2008, the vehicle was taken to the dealer, but they could not duplicate the failure. he was informed to drive the vehicle until the failure recurred. the vehicle loses power when driving around corners, but does not shut off completely. the vehicle fails to immediately accelerate for up to five seconds, and then operates normally. on occasion, the radio will not turn on for at least 45 minutes before operating normally again. in addition, the sliding driver's side door has a history of opening when the contact is away from the vehicle. the current mileage was 2,100 and failure mileage was 1,638. | |||
| 01/29/2008 | 1 | 01/28/2008 | |
| Ren multimedia system (controls radio/ cd / dvd / satellite ect is defective & chrysler does not have any remedy. i have called many dealers & they all have customers waiting for the solution. i have been waiting almost two months & they are still selling these vehicles to the general public. *tr | |||