Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||||
| SB-19-001-10 | 01/20/2009 | 10033687 | Chrysler: power steering return lines. involves inspecting and if necessary removing and replacing the gear to cooler power steering return hose with a kevlar braided return hose. may experience leaks in power steering return line, at co | 09/10/2010 | |
| H-16 | 01/01/2009 | 10028064 | Chrysler: the low pressure power steering hose on certain vehicles may leak under certain extreme cold climate operating conditions. this result in a loss of power steering assist upon vehicle start up. csc letter was received. | 03/02/2009 | |
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||||
| SB-19-001-10 | 01/20/2009 | 10033687 | Chrysler: power steering return lines. involves inspecting and if necessary removing and replacing the gear to cooler power steering return hose with a kevlar braided return hose. may experience leaks in power steering return line, at co | 09/10/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 04/21/2010 | 40000 | ||
| Two problems: 1. while driving very slowly around a curvy road, the engine just stopped ( 2 times) making me hit the curb. the dealership re flashed the computer software and the problem went away. 2. while going up on a small hill, the steering wheel just locked and i could not steer it at all. i turned the engine off and the problem went away. the dealer states that nothing can be done. it is a safety concern especially if it happens on busy highway. | |||
| 03/24/2010 | 40000 | 1 | |
| I have already filed a complaint with reference to the recurring brake problem on this vehicle (complaint #10300223). this week the brakes are again making noises and vibrating specially in the highway. this will be the third time we experience it, they already repaired, replaced and rebuilt the front and rear brakes twice. i am concern about the safety of my family. at this point, i want to recur to the california lemon law but chrysler is not helping me. i beg you help me with this issue please. i do all the required maintenance at the chrysler dealership. we also experience a steering fluid hose failure, not under warranty at the same time, cost $250. also we needed to replace the rubber cover for the parking brake so your foot don't slip, they said they don't sale that part, we had to buy the whole parking brake lever, another $200. this is an abuse to the consumer. [xxx] *tr | |||
| 05/21/2009 | 22033 | 1 | |
| We lease a 2008 chrysler town and country. at around 15,000 miles the front brake pads needed replaced and i was told that i must be a heavy braker. at 22,000 miles we had our brake pads replaced and rotors resurfaced to the tune of $334.63. less than one month later, we were getting the now familiar grinding sound upon braking so i took it back to our mechanic who said that he should have just replaced the rotors in the first place so he replaced the brake pads and rotors and only charged us for the rotors and ate the cost of the pads and labor. a week and a half later i had to return the car to the mechanic for a horrible squealing whenever i braked. he fixed it and charged me nothing. now 4 months and 5,000 miles later, my brakes are again grinding horribly like they were in may (22,000 mi) and the brakes and possibly rotors need replaced again. i have owned dodge caravans, a 2005 town and country and now this one and have never had brake problems like this so i don't think that my braking habits are to blame. also, after one year, the ignition switch started to stick in the wrong position upon starting the car and would leave me with no electronic power in the car. no lights, radio, locks, dash display, etc. which is very dangerous because if i try to correct it while driving and the car turns off, i am moving with no power steering or brakes. *tr | |||
| 10/15/2008 | 49 | 1 | |
| Vehicle brought in several times to dealer because the vehicle pulls away from the crest of the road, no matter how slight the angle. alignment is reportedly ok, vehicle still pulls. dangerous situation in a curve causing me to steer in the opposite direction of the turn. there have been multiple attempts to align the vehicle but no attempt to inspect the suspension or steering components. *tr | |||
| 05/01/2008 | 1638 | ||
| Tl*the contact owns a 2008 chrysler town & country. on may 1, 10, and 16, 2008, the vehicle stalled while driving between 20-50 mph. the vehicle lost power steering and all the components in the passenger compartment shut off. the contact pulled over to the shoulder and the vehicle restarted on its own. he was able to drive the vehicle as normal. on may 19, 2008, the vehicle was taken to the dealer, but they could not duplicate the failure. he was informed to drive the vehicle until the failure recurred. the vehicle loses power when driving around corners, but does not shut off completely. the vehicle fails to immediately accelerate for up to five seconds, and then operates normally. on occasion, the radio will not turn on for at least 45 minutes before operating normally again. in addition, the sliding driver's side door has a history of opening when the contact is away from the vehicle. the current mileage was 2,100 and failure mileage was 1,638. | |||
| 10/09/2007 | 4 | ||
| Tl*the contact owns a 2008 chrysler town & country. while driving at any speed, the vehicle tends to pull to the right. the vehicle has been diagnosed by the dealer, but the failure still occurs. updated 06/17/08. *lj | |||