Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY - DOOR | |||||
| SB-23-13-09 | 05/06/2009 | 10030351 | Chrysler/dodge: sliding door handle inoperative in sub freezing temperatures. some vehicles may experience an inoperative door handle on either sliding door in cold sub freezing weather. the door will still operate normally from inside the | 09/23/2009 | |
| 23-022-08 | 07/02/2008 | 10026064 | Chrysler: front door rattle or door glass may not fully roll down. *pe | 09/26/2008 | |
| 08-038 | 04/23/2008 | 10024889 | 2008 (rt) - flash: power sliding door module - overly sensitive obstruction detection. *nj | 06/05/2008 | |
| 08-028-07 | 03/15/2008 | 08-011-08 | 10023641 | Flash: power sliding door module - overly sensitive obstruction detection. *nj updated 5/13/08. *nj | 01/18/2008 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 08/28/2008 | 4684 | 1 | |
| Automatic doors and tailgate do not stop if something is in their path. my wife received a serious bump on her head when the tailgate closed on her, her hand was caught in the door as it was sliding closed and my 2 year old son had his fingers closed in the sliding passenger door. there does not seem to be any or accurate sensors to prevent this and it could result in a very serious injury. i do not need to tell you the consequence of a child's head or torso being crushed. i am truly disturbed by this and i hope you will investigate it fully and find a satisfactory resolve, before there are any other injuries. the dealer simply stated they would reprogram the sensors. they picked the vehicle up and later called to say there was really nothing wrong, that although the door did close on their hand and it did hurt, it eventually stopped and i should tell my 2 year old not to put his hand in the way of the closing doors. i don't even know how to respond to their reply. *tr | |||
| 11/21/2007 | 492 | 1 | |
| On second row swivel and go seat...seatbelt retractor failed, we only had the car 10 days before this happened...we have been having other problems with this seat. armrest becoming so loose that it falls to the floor, trim problems. the van only had 493 miles. *tr | |||
| 06/14/2008 | 5000 | 1 | |
| 2008 chrysler town & country limited --- the automatic sliding side door came open while the car was in motion going forward at about 30 mph with children in the vehicle. the doors had have previous problems with not shutting all the way. we had been shutting them by hand. we did take the van to the dealership to have it fixed. the van was returned and we were told it was a electronic problem. less than one week later the van doors will not shut automatically again. *tr | |||
| 06/17/2008 | 7234 | 1 | |
| Rear hatch will not open due to rubber sheeting on bumper warping and blocking door. *tr | |||
| STRUCTURE - BODY | |||
| 10/31/2007 | 12586 | 1 | |
| Metal clang from catalytic converter shield since i had vehicle new. dealer said nothing they can do. never had this problem in any vehicle. rattling from slider door, cannot isolate. i have let it go but now it bothering me about the clanging. *tr | |||
| STRUCTURE - BODY - DOOR | |||
| 01/02/2010 | 1 | ||
| I have a 2008 town and country and have had nothing but problems for the last 27 months. my doors closed in on me while putting my 2 year old into the car seat. the la time was jan.2 2010 and i am pregnant could not turn around to force the door open my husband had to get out of the car and manually open the door. if that would have been my2 year old she would of been hurt. chrysler doesn't seem to care this car is a lemon. *tr | |||
| 05/01/2008 | 1638 | ||
| Tl*the contact owns a 2008 chrysler town & country. on may 1, 10, and 16, 2008, the vehicle stalled while driving between 20-50 mph. the vehicle lost power steering and all the components in the passenger compartment shut off. the contact pulled over to the shoulder and the vehicle restarted on its own. he was able to drive the vehicle as normal. on may 19, 2008, the vehicle was taken to the dealer, but they could not duplicate the failure. he was informed to drive the vehicle until the failure recurred. the vehicle loses power when driving around corners, but does not shut off completely. the vehicle fails to immediately accelerate for up to five seconds, and then operates normally. on occasion, the radio will not turn on for at least 45 minutes before operating normally again. in addition, the sliding driver's side door has a history of opening when the contact is away from the vehicle. the current mileage was 2,100 and failure mileage was 1,638. | |||
| 06/08/2008 | 11000 | 1 | |
| We have had nothing but problems since we bought this vehicle in september 2007. first, the doors reopen by themselves - that took 8 trips to the service department before it was finally fixed in may 2008. another issue that has not been resolved is that the starter sticks when you start the vehicle. this is an occasional problem and difficult for the service department to duplicate. yesterday, june 8, the van completely lost power while i was driving. i lost all power steering, brakes, lights - everything! i have taken it to the dealer and they can't figure it out and daimlerchrysler has not been any help. in fact, when i called to inquire about a repurchase of the vehicle - i asked 4 times to speak to a supervisor and then the agent hung up on me when i insisted that i speak with a supervisor! i'm extremely worried about the safety of this vehicle. i will not allow my children to ride in this vehicle again. *tr | |||
| 05/21/2008 | 500 | 1 | |
| I have a 2008 chrysler town and county that i have had problems with the doors about a month after i purchased it. i had just parked it was christmas eve and the side passenger door opened by itself and my puppy got out in a very busy shopping center. i have gone out to go to work in the morning and the door is open. on monday, may 21 i came out of work and the back hatch was open. i have made a number of trips to the dealer. they really are not much help. i was told they are having to reprogram the doors and in some cased even put in new rails. chrysler really has a safety issue with this van. *tr | |||
| 02/03/2008 | 1 | ||
| The sliding doors on my new mini van don't close properly plus the doors can be open and it lets you drive away. it gives one sound at the beginning. the company does not recognize a problem with one side (even though the other does the same thing and it recognized it-however even after fixed it still does it). they do not recognize the open doors while you drive away thing. when doors are closed, they will not open until car is in park. they should make it so when cars are open, you can not take it out of park. *tr | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||
| 06/17/2008 | 7234 | 1 | |
| Rear hatch will not open due to rubber sheeting on bumper warping and blocking door. *tr | |||