Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
03/24/201127662
 The tires that came with my 08 chrysler town and country are failing and have been told by the dealer that they need to be replaced with only 27,000 miles on them.
03/29/201026660
 Every time when the weather is either too cold or hot i get a low air pressure in my tires. to fix the every day problem of the lost of air i bought an air pump to fill my tires, chrysler town & country touring warranty 2008 does not cover the manufacturer defect. i took my car to get it fix and they were charging fort he sensor for the tires close to $200 dollars. it's already my second sensor that the expense comes out of my pocket and an every day problem.
02/24/2010180001
 Brakes and rotors had to be replaced at 18k miles. the garage who replaced it showed it to my husband and told him they were cheap parts. two tires had to be replaced as well at the same mileage. tires put on by chrysler are yokohama tires and are junk! i can also feel a movement under my drivers side car mat in the floor when i stop at a stop sign and make a left turn, something moves underneath as i am turning the steering wheel, i need to contact dealer for this to see what the problem is. *tr
TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS
01/27/2010253421
 I purchased the vehicle in may of 2009. after 3 weeks i noticed noise that sounded like the brakes were bad. i had the vehicle checked on 6/2009, 8/2009, and 12/2009 was told they were fine. and that it was the type of material that is used. 1/27/2010 was told i need new brakes and rotors at 25432 miles. called dealer/chrysler to find out about warrenty and was told that is not covered. i thought it had a bumper tp bumper warrenty till 36,000 miles. dealer lied to me. it is going to cost $650.00 to fix it. i have done research and found out this is a common problem with the chrysler products. i also can not get the tire-pressure monitoring system to turn off. i was told the tires are fine. cn
07/22/2009100001
 I own a 2008 chrysler town & country touring van which was purchased in sept of 2008. i have 10,000 miles on the van, and had put on 1300 miles during this trip. while traveling through the rolling hills of wyoming, i stopped at a scenic overlook. the 6 passengers got out of the car and the right front tire deflated in a matter of seconds. after inspecting the tire, we noticed the cap was not on the valve stem. in fact the inner workings of the stem were gone. the repairman confirmed our suspicion and replaced the valve stem. we are in possession of the defective valve stem. had we been moving at the time of the incident, there could have been a fatal accident. we are concerned that the remaining valve stems may also have a defect. *tr
11/15/2008210001
 We was having problems with our headlights going out on our 2008 town and country van we took it to the dealership to have it looked at and they said it was the headlamp switch so we ordered one and went back up to replace it and they had the wrong switch so they had to order another on and we had to return to put the right headlamp switch in. that did not fix the problem, so we took it back to the dealership and they replaced the tipm module and returned the van we went on a family vacation just for the day and came home that evening when we figured out that they did not fix the problem. so once again we returned to the dealership and they gave us a loaner car if that's what you want to call it and they had it for several days and they replaced a censor that controls the headlights. i just got it back and not sure if they are fixed or not but they said that they are fixed. if it turns out that they are not fixed we will not return to the dealership to fix the headlights again we will find another dealership to take it to. i was not treated to best and i got none of my fuel replaced from the dealership after it took them this many times to fix it and they drove it around we gave them permission but out of the courtesy of the dealership they could of replaced my fuel considering the loaner car they gave me they said that i had to return it with the same amount of gas that i left the lot with. now that doesn't seem fair to me does it you. *tr