Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| WHEELS | |||
| 04/25/2011 | |||
| I own a 2008 chrysler town & country mini van and yesterday when i was driving on the highway, i heard a weird sound from the outside and could smell something burning. i pulled over and checked around to see smoke coming out from my left rear wheel.i put some water on it and had to tow it to the dealer as i did not want to take any chance. the dealer (gurnee dodge) told me that i have to replace my rear brake pads and the rotors as they are worn out and at only 21,000 miles. i have never had to replace brake pads and rotors at such a low mileage on any vehicle i have owned. i have been driving for 20 years, have owned many vehicles and am not driving any differently than i have driven in the past. the dealer did not give me the vehicle as he said it is a safety issue and i was forced into changing my pads for $300.00. please note, i had already replaced my front brake pads and the rotors as they are worn out at only 15,961 miles in apr-2010. but fortunately, there was a recall on the front brake and rotors , so i got this reimbursed. i filed a complaint with chrysler and was told too bad and no recalls on rear brakes and rotors and they would only cover until 12,000 miles. i browsed and saw many having this same problem with brake pads and rotots. i think chrysler has some inferior quality on these parts on these vehicles. this is very dangerous as the vehicle could catch fire and should be subjected to recall. | |||