Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
ELECTRICAL SYSTEM - IGNITION
11V139000CHRYSLER GROUP LLCfrom 08/03/2009 to 06/17/2010V (Vehicle)154388MFRCHRYSLER GROUP LLC03/01/201103/01/2011
Defect SummaryChrysler is recalling certain model year 2010 dodge journey, grand caravan, and chrysler town & country vehicles manufacturer from august 3, 2009, through june 17, 2010. some vehicles may experience inadvertent ignition key displacement from the run to accessory position while driving causing the engine to shut off.
Consequence SummaryEngine shut off while driving could increase the risk of a crash.
Corrective SummaryDealers will replace the win modules free of charge. the safety recall is expected to begin during april 2011. owners may contact chrysler at 1-800-853-1403.
NotesChrysler safety recall no. l02.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM - WIRING
RT-10-00702/08/201010033544Dodge: etc light illuminated or diagnostic trouble code p2122 and/or p2127 set. vehicles equipped with power adjusting pedals or power adjusting pedals with memory (sales code xpp or xam) may have been built with the wiring to the app sen08/23/2010
SB-05-001-1002/16/201010033545Chrysler/dodge: etc light illuminated or diagnostic trouble code p2122 and/or p2127 set. this bulletin involves disconnecting the wire harness clip near the etc sensor. some customers may experience an etc light illumination. upon furth08/23/2010

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
02/17/2010400
 2010 town & country being driven by my wife home from church with my children in car. driving approximately 25mph and the car simply shut down...engine and all electric ceased to function. no accident occurred as my wife was able to stop the car. once stopped and put in park the car started back up and ran normally. this car is brand new, 18 days in our possession. dealer inspected car and could not replicate or find anything wrong with the car. on march 14th, the incident which occurred above happened again. car brought to dealer for a second time and once again they cannot find or replicate the problem. they kept the car overnight and still can't find the problem. the car has 1800 miles on it and my wife does not feel safe driving it. currently looking into the lemon law as it pertains to a safety issue with a new vehicle.