Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 0900801 | 11/02/2001 | 632197 | Subject regarding camshaft / bearing service. *tt | 07/11/2002 | |
| 090600 | 03/10/2000 | 610630 | Subject pertains to changes to the timing belt tensioner components. *tt | 05/09/2000 | |
| 090899 | 09/17/1999 | 090598 | 607916 | Technical service bulletin regarding multi-layer steel (mls) head gasket installation procedures. *tt | 10/18/1999 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 07/01/2009 | 95000 | ||
| Tl- the contact owns a 2000 chrysler voyager. the engine serpentine belt was replaced july 2009 when the vehicle was taken to the garage for routine maintenance. the belt failed on july 30, the belt cracked. on august 23 2010 while driving at approximately 25mph the belt fell off. the vehicle was towed to the garaged replaced the serpentine belt. the manufacturer will be contacted. the failure mileage was 95,000 and the current mileage was 111,000. li | |||
| 12/11/2008 | 130000 | 1 | |
| I have a 2000 chrysler mini van and my serpentine belt keeps coming off when it rains. this has happened 4 times in one year. they have replaced the belt and fixed the tensioner its in the shop right now and waiting for a belt kit to fix the problem (gates system kit). why isn't there a recall on this problem? *tr | |||
| 05/21/2002 | 40000 | 3 | |
| While driving at any speed and with out warning vehicle stalled in the middle of the highway. this problem occurred three times. each time dealer examined the vehicle, but could not resolve the problem. *ak | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 01/02/2003 | 08/29/2000 | ||
| I have a 2000 voyager whose a/c unit has completely died. i will have to replace the system at a cost of starting $1,200.00 plus replacing the belts. i have 75,000 miles on it. i do drive my car which is only two year old. if you check in the the history of my car you will see that i have had many problems: leaking engine, tire replaced at 30,000 miles, battery 2x, pullie replace, break switch, sun clips 2x and still broken etc. | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN | |||
| 04/01/2007 | 30000 | 2 | 06/01/2000 |
| Tl*the contact owns a 2000 chrysler voyager. while driving 15 mph, the fan belt disengaged when driving through a puddle of water. the vehicle lost power. the dealer replaced the fan belt. the failure occurred on two occasions. the dealer stated that the water would cause the fan belt to hydroplane. the vin was unknown. the failure mileage was 30,000 and current mileage was 119,000. | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY | |||
| 10/06/2000 | |||
| Heater fan constantly runs hard. thermostat often moved in red. vehicle was being driven 4-5 months without any antifreeze to engine. vehicle wa sluggish, and no power was getting to engine. thermostat was black and had burned sealing itself close. was replaced with a new thermostat. *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 04/20/2003 | 38000 | 1 | 08/01/2000 |
| Vehicle under hood fire. 2000 chrysler voyager. *mr | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 04/14/2001 | 1 | 04/09/2000 | |
| While driving 65 mph vehicle suddenly downshifted a couple of gears, went from 65 to 35 in a matter of moments. *ak vehicle experiences a loud thump in the engine compartment, dealer has not been able to correct problem. malfunctioning electric door locks. malfunctioning electric windows. incorectly shifting transmision. keyless entry failure. dash gauges fail. poor gas mileage. wind whistling through failed window seal. *slc | |||
| 12/05/2000 | 1 | 08/30/2000 | |
| Vehicle caught on fire while parked. dealer/manufacturer notified. *ak consumer had smelled something burning while driving, possible engine failure. *slc | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||
| 10/24/2009 | 89000 | 1 | 04/01/2000 |
| Tl*the contact owns a 2000 chrysler voyager. while driving in excessive rainy conditions, he noticed that the battery light appeared on the dashboard and the vehicle no longer had power steering. there were no prior warnings and the current and failure mileages were 89000. updated 12/07/09 *bf the serpentine belt was replaced. updated 12/09/09 | |||
| 07/15/2007 | 75000 | 4 | 07/14/2003 |
| Serpentine belt repeatedly comes off. replacing idler pulley, tensioner pulley, and belt remedies the situation for 6 months or so. the problem is so prominent in other vehicles with the same engine that gates and goodyear sell a kit that will permanently fix chrysler's goof up. failure results in loss of power steering and loss of battery charging. vehicle continues to run until the battery dies. *jb | |||
| 07/12/2006 | 63000 | 1 | 04/25/2000 |
| Dt*: the contact stated while driving through a residential area in rainy weather, there was a loss of steering without warning. the vehicle was pulled over and inspected. there was extreme heat present under the hood area. it was towed to an independent repair shop for further inspection. the mechanic determined the serpentine belt disengaged and contributed to the steering problem. the mechanic reinstalled the serpentine belt. the manufacturer was alerted. *ak | |||
| 39000 | 2 | ||
| While driving over water the water splashed under the hood, and the serpentine belt came off. this occurred on two occasions. vehicle lost power steering, and had to be towed to the dealer. *ak | |||
| 08/16/2003 | 76000 | 1 | 07/01/2000 |
| While driving at 45 mph, the steering wheel began to get stiff. the vehicle had to be towed. *ak tsb#090600. during heavy rain, the consumer lost the ability to steer and applied the brakes to avoid a collision. when the consumer checked under the hood, he saw that the serpentine belt had come completely off. the dealer told the consumer that this was a common problem due to the manufacturer removing the shield that would have prevented the incident. *scc *jb | |||