Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 11/03/2007 | 69630 | 1 | |
| I have a 2001 chrysler voyager minivan and the company did a recall for the 1998-2000 for problems with the air bags not deploying. the light for the air bag will come on because there is a malfunction with the system. the air bag light in the consumer's chrysler voyager 2001 illuminated at different times but especially during turns. dealer checked the vehicle and determined that the vehicle had a faulty clock spring but the vehicle was not included in the recall. *tr | |||
| 12/17/2006 | 120000 | 30 | 02/17/2002 |
| Air bag light came on intermittently for a few weeks now stays on more often than not failure could mean death for me, my wife and my children we are bring the vehicle in to have the problem fixed our mechanic says he has seen the problem before it is the clock spring. *jb | |||
| 02/25/2006 | 100 | ||
| I purchased my 2001 chrysler voyager in august of 2001, by september i had it back to chrysler because the airbag light was on. they fixed it (clockspring) after 3 months, problem re-occurred. i have been involved in 2 accidents in this car, the airbags never deployed. the airbag light has been serviced by chrysler 3 times, it is still on to this day. i know that the airbags will not deploy when the light is on, and that previous years models were recalled. i have contacted chrysler corporate, to no avail, as a matter of fact, the person i spoke to blacklisted me and told me not to call back, that she put my name down in the records and hung up on me. i have 3 kids and i feel like i am jeopardizing all of us because of incompetence and neglect on the part of chrysler. *jb | |||
| 07/11/2005 | 23500 | 03/12/2000 | |
| I have 2001 chrysler voyager. problem is when i turn my wheel the air bag light comes on. the problem is the clock spring. i found out that there was a recall on this item between 1998-2000. the dealer is not going to take responsibility for it. i had this problem about 2 years after i purchased the car. i like to file an official complaint. | |||
| 02/01/2005 | 1 | 12/01/2001 | |
| The air bag light blinked on and off intermittently. *nm the consumer was told the vehicle had a defective clock spring. *jb | |||
| 01/01/1901 | 1 | ||
| The air bag light in the consumer's chrysler voyager 2001 illuminated at different times but especially during turns. *bf the consumer heard of a recall and contacted the local dealer. the dealer checked the vehicle and determined that the vehicle had a faulty clock spring but the vehicle was not included in the recall. *nm | |||
| 08/01/2004 | 12000 | 1 | 03/10/2000 |
| The air bag light illuminated intermittently when making turns while driving. dealer was notified. please provide any further information. *jb | |||
| 4 | |||
| While driving at any speed air bag light came on remained on. vehicle was taken to the dealer for inspection, and dealer determined that the clock spring needed to be replaced. but problem recurred. *ak | |||
| 40400 | 1 | 09/27/2001 | |
| Intermittently when making a hard right or left turn the air bag warning light came on, but would immediately go off. this condition got worse as time progressed. at 35,000 miles air bag light came on but failed to go off. dealership indicated that the spring in the driver's side air bag needed to be replaced. *ak consumer noted the air bag clockspring should be recalled and repaired *ph *nm | |||
| 04/14/2002 | |||
| Airbag light comes on intermittently. dealer stated part was on backorder. *ak | |||
| AIR BAGS - FRONTAL | |||
| 12/11/2006 | 68881 | 1 | 10/15/2001 |
| Chrysler 2001 voyager: 68k miles airbag warning light illuminated. approximately 10 nov 06, airbag alert light came on, intermittently. by 10 dec 06, light is on constantly. operation of steering wheel, seems to trigger event. from internet reading, it is easy to see that the clockspring is defective. this problem was highlighted in nhtsa recall notice of 02v293000, which doesn't cover my vehicle year. evidently, it takes time for the failure mechanism to expose its self. i am requesting that the nhtsa extend the recall to more recent years, as chrysler has not done anything to correct the problem, while passing the cost of repair of the defective part (safety related) to the customer. *jb | |||
| 06/28/2004 | 49607 | 2 | 09/27/2001 |
| The clock spring sensor failed without warning. as a result the airbag light stayed on. *jb the consumer was concerned that the air bag may not deploy in the event of an accident. *sc the consumer stated this was the second repair on the clock spring. *jb | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 11/11/2004 | 46718 | 1 | 02/10/2004 |
| Air bag sensor light kept turning on especially during any turn. dealer replaced defective clock spring. says that this was a recall item for 1998-2000 voyagers but not 2001. called chrysler and they refused to negotiate. i think it is shameful that chrysler knows it has a problem based on previous years models but forces consumer to pay for repair. *nm | |||
| 04/01/2004 | 1 | 05/20/2001 | |
| I have a 2001 chrysler voyager minivan and the company did a recall for the 1998-2000 for problems with the air bags not deploying. the light for the air bag will come on because there is a malfunction with the system. if the light is on the bag will not deploy if you are in an accident. i think that the company should have to fix because our vehicle is having the same problem as the years that they recalled. *nm | |||
| 03/20/2002 | 25000 | 1 | 04/07/2001 |
| My air bag light go on and off all the time. i am afraid the bag will come out at any time or may not come out when i really need it(like in an accident). i have never need it yet, but who know what the future holds. the light also get on my nerves. *jb | |||
| 10/14/2004 | 1 | 01/22/2001 | |
| Daughter, friend and her 22 mo. old daughter were about to leave the mall parking lot when the passenger side air bag deployed. although there were no physical injuries, they were obviously shaken by the experience. heard on abc news about chrysler recall on other models for similar problem. then went to internet to get more information.*ak | |||