Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT - ELECTRICAL
0202311/11/200210000445Service action 02-023 - inoperative software service bulletin #23-041-02a, flash - power sliding door and / or power liftgate will pop off but not power open. *tt02/27/2003
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
240050306/01/2004240040410002054Air conditioner compressor failure. *tt08/12/2003
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
080160108/03/2001623312Information regarding vehicles equipped with radios will have a new locking radio antenna connector. *slc10/26/2001

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
PE04049CHRYSLER GROUP LLC07/07/200411/05/2004SPEAKER FIRE IN THE REAR OF THE VEHICLE04V531000
 On july 7, 2004, the office of defects investigation (odi) opened a preliminary evaluation based on consumer complaints alleging an interior vehicle fire starting in the area of the driver side rear speaker.daimlerchrysler corporation (dcc) informed odi that condensation from the instrument panel air conditioning ducts may drip onto the radio and into vent holes on top of the radio.this can result in a short circuit sending direct current to the rear speakers and cause a speaker fire.the condition is present only on subject vehicles equipped with the base radio.subject vehicles with other option radios contain circuit protection that prevents sending direct current to the speakers and are not affected.all nine complaints pertain to vehicles with the base radio.by letter dated november 1, 2004, dcc notified nhtsa that it will conduct a safety recall (nhtsa# 04v531) covering model year 2001-2002 dodge caravan, grand caravan, chrysler voyager, and town & country models with base radio only (est. 238,000 vehicles).dcc dealers will install a protective tape to the top of the radio assembly to prevent water intrusion.the action taken by dcc is sufficient to resolve the issue raised by this investigation.accordingly, this investigation is closed.

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
09/15/2006650004
 Dt*: the contact stated a warning letter received notifying that moisture from the a/c ducts might enter into the radio causing a possible left rear speaker fire. the service dealer attempted to remedy the situation, but a short disabled the radio and caused the check engine light to illuminate. the vehicle was taken to the service dealer 4 times. the manufacturer was not notified.*ak