Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | ||||||||||||||||
| 04V386000 | DAIMLERCHRYSLER CORPORATION | from 10/01/2001 to 08/01/2003 | V (Vehicle) | 681000 | 09/27/2004 | ODI | CHRYSLER GROUP LLC | 08/05/2004 | 08/11/2004 | |||||||
| Defect Summary | On certain minivans equipped with 3.3 or 3.8l v-6 engine, the upper power steering cooler hose may split and cause a fluid leak. | |||||||||||||||
| Consequence Summary | Power steering fluid leakage in the presence of an ignition source can result in an under hood fire. | |||||||||||||||
| Corrective Summary | Dealers will replace the upper power steering cooler hose. this recall began on september 27, 2004. owners should contact daimlerchrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Recall no. d37.customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 1900805 | 11/02/2005 | 1900805A | 10017651 | Revised power steering system bleeding procedures. *sc | 11/14/2005 |
| 1900404 | 05/11/2004 | 10007933 | Power steering return hose seepage. *mj | 07/16/2004 | |
| 1900303 | 08/29/2003 | 1900801 | 10003545 | Pop/tick sound in steering wheel area. *tt | 10/23/2003 |
| 1900403 | 08/04/2005 | 1900605 | 10003546 | Steering shudder. *tt | 10/23/2003 |
| 1900602 | 05/20/2002 | 1901001 | 634092 | Subject regarding steering shudder. *slc | 09/27/2002 |
| 1901001 | 12/14/2001 | 628332 | Experiencing a shudder (vibration) felt inside the vehicle while turning the steering wheel. *tt | 03/07/2002 | |
| STEERING - COLUMN | |||||
| 1900603 | 09/26/2003 | 10003991 | Knocking sound from lower steering column. *tt | 11/10/2003 | |
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||||
| C20 | 06/01/2003 | 10002055 | Power steering fluid cooler hoses may split and cause a loss of power assist - customer satisfaction notification no. c20. *tt | 08/12/2003 | |
| STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID | |||||
| 1900701 | 08/03/2001 | 623172 | Information on new power steering fluid.*slc | 10/26/2001 | |
| STEERING - WHEEL AND HANDLE BAR | |||||
| 1900801 | 11/23/2001 | 628194 | Experiencing a pop/tick sound heard coming from the steering wheel area while the vehicle is in motion. *tt | 03/06/2002 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | ||||||
| PE03012 | CHRYSLER GROUP LLC | 04/09/2003 | 05/29/2003 | POWER STEERING HOSE FAILURE | 04V386000 | |
| Please see attached report. | ||||||
| STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID | ||||||
| PE03012 | CHRYSLER GROUP LLC | 04/09/2003 | 05/29/2003 | POWER STEERING HOSE FAILURE | 04V386000 | |
| Please see attached report. | ||||||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | ||||||
| PE03012 | CHRYSLER GROUP LLC | 04/09/2003 | 05/29/2003 | POWER STEERING HOSE FAILURE | 04V386000 | |
| Please see attached report. | ||||||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | ||||||
| PE03012 | CHRYSLER GROUP LLC | 04/09/2003 | 05/29/2003 | POWER STEERING HOSE FAILURE | 04V386000 | |
| Please see attached report. | ||||||
| STEERING - LINKAGES - DRAG - POWER ASSIST SYSTEM | ||||||
| PE03012 | CHRYSLER GROUP LLC | 04/09/2003 | 05/29/2003 | POWER STEERING HOSE FAILURE | 04V386000 | |
| Please see attached report. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 05/05/2008 | 1 | ||
| 2002 chrysler voyager rack & pinion defect. *tr | |||
| 11/18/2004 | 36000 | 1 | 09/25/2002 |
| Shimmy in the front end. loss of control would be possible. strut mount is bad and so are sway bar links. repair is not yet made. old parts will be requested. (vin# 1c4gj253128531046) | |||
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||
| 06/03/2002 | 7091 | 1 | |
| Power steering hose blew out while driving, causing loss of power steering fluid and functions. *ak | |||
| 02/25/2003 | 5504 | 07/08/2002 | |
| Power steering hose failed. *jb | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 01/29/2007 | 60000 | 60 | |
| Tl* - the contact owns a 2002 chrysler voyager. there was safety recall 04v386000 for the vehicle. the contact was told that this recall did not apply to this vehicle due to the vin. he believed that because it was the same problem that failed in this vehicle and the recall should apply. when the contact turned the steering wheel it made a growling noise, and he noticed that it happened mostly at lower speeds. when he accelerated a little the noise stopped. the contact stated that this was an everyday occurrence over a period of months. the noise was noticeably worse during the winter. he heard this sound at 0-5 mph and 5-10 mph. at the end of january or february 2007 he had the safety recall repairs done. the failure mileage was 60,000, and the current mileage was 63,700. *ak the consumer provided copy of invoice. update 4/25/07 *tr | |||
| 01/12/2003 | 4000 | 1 | 06/30/2002 |
| The vehicle (chrysler voyager 2002) had a total failure of its power steering and requires complete replacement of steering rack. the vehicle is still out of service even after 11 days | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 08/01/2005 | 1 | ||
| 2002 chrysler voyager tie rod fell off of the rack and pinion while the vehicle was in motion. *mr the tie rod fell off after several attempts to repair the problem. *sc | |||
| STEERING - RACK AND PINION | |||
| 11/15/2004 | 57500 | 1 | 03/14/2003 |
| Rack and pinion failed and was replaced with less then 60,000 miles. this is way to early and needs to be determined if this is a common problem or am i just unlucky. there was no incident just repair expense since it was fixed before complete failure. *jb | |||