Chrysler Windsheild Wiper Module

Model Windsheild Wiper Module made by Chrysler got 48 consumer complains as well as 1 recall. Consumer complaints with reference to equipment. . There was one recall concerning visibility .

Model 9999

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VISIBILITY - WINDSHIELD WIPER/WASHER
09E009000CHRYSLER LLC E (Equipment)136408/28/2009MFRCHRYSLER GROUP LLC03/13/200903/13/2009
Defect SummaryChrysler is recalling 1,364 windshield wiper modules, p/n 55077098aj, sold during the 2008 and 2009 calendar year for use as aftermarket replacement equipment on my 2002-2009 dodge ram pickup trucks. these wiper module assemblies may be susceptible to water intrusion that could result in partial or complete loss of windshield wiper capability.
Consequence SummaryWhen the wiper system fails, the operator will have reduced visibility which could result in a crash.
Corrective SummaryDealers will replace the wiper module assemblies with vented wiper motor housings free of charge. the safety recall began on august 28, 2009. owners may contact chrysler at 1-800-853-1403.
NotesChrysler's recall no. j11.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
09/03/2011
 1. windshield wipers stopped during a rain storm while driving on the highway. i believe the defective part/design may be the proximate cause numerous accidents. there is no warning that the wipers are going to fail although i believe an inspection prior to failure, may turn up play in the wiper linkage. 2. the replacement part is identical to the original faled part and i asked the chrysler technican about frequency of failures. he stated the call for this part is more common in the spring and winter months. the part is made by mopar and described as a link (318l) and 4723417 also appears on the part rapper. it is a fabricated two part steel rod assembly about 20 inches long and connects directly to the wind shield wiper motor. the other end which has the plastic ball joint cup is pressed over a steel ball mounted to the wiper arm assembly. 2a there is a flat rubber shield that is not supplied with the replacement part. even though that seal was present, the plastic part was stained with rust as the lubricant had been washed out.. the part that fails is oriented up like a cup and will trap and hold water. the part cost $73.95 plus tax the old part was replaced and additonal grease was added before pressing it to the ball. the old part is available. i the component is made by mapar and is a mechanical link consisting of a steal ball joint that fits into a plastic component. the plastic componenet has faled previously and there appears to be a high repair rate for those that have maintaine control of there car and brought it to a safe stop in a secure area.
06/25/2011
 I have replaced all four window regulators during the past six months, and i'm starting to have problems with both front windows again, which were the most recently replaced at about two - three months ago (less than 50,000 miles) at the dealership. it seems the original window parts were defective, but the dealership's replacements (that i paid for) are much worse. i fear for the safety of myself, my passengers, my vehicle and my belongings with this ongoing issue. and i am angry about the time and expense it continues to cause. the form wouldn't let me complete with the correct required information, but limited my choices to those that did not apply.....fyi
06/14/2011
 Driving 2010 chrysler town and country and was accelerating into a left turn from a stop sign when the vehicle's engine and electrical shut down completely. was able to coast to side of one way street just in time to avoid collision with approaching vehicle. restarted and ran normally. no indicators or service lights before or after.
01/19/2011
 My drivers seat has broken down and become very uncomforable, and the passenger side makes a clunk noise when someone sits in it during breaking and acceleration this is.one of the many things to have broken on this seat. very poor quality!
01/01/2006
 Both of my back windows fell down into the door. i am married and no children living at home so the back seat is never used. we have rigged the windows into the door so they will stay shut. i am very disappointed in this american made car. i wanted to support the u.s. economy by buying a chrysler product and i am extemely disappointed that chrysler will not do anything about this problem. my jeep liberty is a 2005 model.
12/20/2006
 I purchased a 2006 jeep liberty in tampa, fl september of 2006. this vehicle was purchased brand new, with approx 24 miles on it at the time of purchase. since my purchase the rear window regulators fail 5 times as of the current date. 4 times the dealership in fl fixed without any cost to me. when this happened 9/15/2010 for the 5th time (3rd time on the same window) i called the local jeep dealership and spoke to the service manager :explained the issue & wanted to know when i could bring it to the dealership to be repaired. he went on to tell me this:
01/01/2010
 Tl-the contact owns a 2004 dodge ram 2500 equipped with trico p/n 55077098af windshield wipers. while driving at approximately 40 mph the windshield wiper on the drivers side stopped functioning. the vehicle was pulled over and upon examining the wiper the contact noticed the wiper popped out of place. the wiper was then popped back into place but the failure continues to recurs intermittently while driving in inclement weather. the vehicle was taken to an authorized dealer where the contact was informed these windshield wipers were recalled but not his part number. the vehicle was not serviced. sm.
06/12/2010
 Jeep liberty window regulator failing multiple times. safety compromised due to potential invasion, climate issues, etc. i've had several windows replaced and they continue to break, now of course the warranty is expired. this is a serious defect that jeep apparently is unwilling to recall to date.
EQUIPMENT - ELECTRICAL
07/31/2011
 It is a well documented fact regarding the continued negligence of chrysler/jeep regarding the defective window regulators. the window regulator controls the electric window and keeps it in place. with no warning the defective part frequently breaks causing the window to fall into the door-the window cannot be rolled up. the first time this happened 11/09 i had two small children in the back seat during a thunderstorm. i was traveling on the freeway. suddenly the window dropped into the rear drivers door. the children started screaming as rain came into the vehicle and i had to pull over onto the side of the freeway. i had to call for help and a family member drove 60 miles to pick up the children as we sat on the side of the road with pouring rain coming into the vehicle. after investigating the matter and spending 357.00 to get it fixed,i realised this has become a chronic safety issue for this vehicle. jeep fixes the window with the same faulty part,they reimbursed me for most of the cost however 21 months later..... the same thing all over again and this time they don't want to cover it and of course they still fix it with the same dangerous part. it now costs 400-500$ to fix it. thousands of jeep liberty owners have dealt with this problem over and over. i don't understand how chrysler/jeep can get away with this blatant safety issue.
03/03/20081
 Power steering malfunctions on my chrysler 2006 town and country. the gear for the rack and pinion steering and the crankcase vent valve were replaced in march 2008. it is now happening again. chrysler needs to recall these vehicles and fix them correctly. *tr
01/23/20101
 Two years ago, february 2008, i had the body control module on my 2005 chrysler town & country replaced. the van was a little over three years old and out of warranty. the repair cost $658. it was replaced with a dealer part at a chrysler dealership. this past saturday it started with the same symptoms as in 2008. it won't start, the doors will not unlock, and it drains the battery. i just want to know if other van owners have the same problems. *tr
11/20/20091
 My jeep only have 68,000 mile, now all my light are on because of this fan recall. i belive it over heated and has caused this to happin, i live 5-min from my job. i only go from home and back to work ,i need it fixed. just repairing fan does not resolved other problems. thank you year 2000 yc319900 electric radiator fan cause car to stop runing. but will start back up. *tr
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
11/14/2010
 Recall id # 03v389000: on 2001 dodge dakota wiring harness rerouting/repair recall id#09eo12000 exterior lighting recall id#09eo25000 exterior lighting headlights the 2001 dodge dakota with automatic transmission has the same problem with turn signals ,tail light, dash lighting, & radio failure i have talked to 20 or 30 dakota owners with automatic transmission &same problems
EQUIPMENT - MECHANICAL
10/04/2010
 In the past two years i have had to replace the abs vehicle sensors on my pacifica three times... even the dealer service tech says this should be a recall.