Country Coach Stratford

Model Stratford made by Country Coach got 3 consumer complains as well as 1 recall. Consumer complaints with reference to equipment. . There was one recall concerning suspension .

Model 2001

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SUSPENSION - FRONT - SPRINGS - COIL SPRINGS
02V065000COUNTRY COACH INCfrom 08/22/2000 to 07/25/2001V (Vehicle)4003/08/2002MFRCOUNTRY COACH INC03/04/200203/08/2002
Defect SummaryOn certain bus conversion motor homes, the support plate mounting holes were improperly drilled allowing contact between the front shock absorber dust covers and the air spring piston. the repeated motion of the shock absorber dust cover may fracture the air spring piston. contact of the air spring bellows with sharp metal edges of the fractured piston could cause penetration of the bellows leading to subsequent deflation of the air spring.
Consequence SummarySudden air spring deflation will cause loss of proper suspension ride height and produce difficulty with steering vehicle control, increasing the risk of a crash.
Corrective SummaryDealers will remove and replace existing front air springs, and air spring adaptor mounting plates with re-designed full support plates. owner notification is expected to begin during march 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact country coach at 1-800-547-8015.
NotesCustomers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
11/16/2010
 Tl-the contact owns a 1991 country coach sedona(na). the brand name of the refrigerator is dometic and model number is ndr-1062. the contact stated that there was a foul odor coming from it. the manufacturer was contacted and offered to send out a kit to repair the smell of odor. the vehicle has not been repared. tb