Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN - AUTOMATIC TRANSMISSION
03/14/2005100000309/28/2004
 Contact stated: 1999 dodge ram 1500 truck. hood popped up at 45 mph. secondary latch did not catch, it just went right up. did not hit a bump in the road. vehicle was on smooth road. also, had to have the whole front end/ rear end and transmission rebuilt. *ak
04/19/200510000004/01/2005
 My transmission seems to be slipping when going in and out of firts ans second gear. i have taken it to shops to have it diagnosed and keep getting a runaround. after alot of reading and speaking to machanics and dealers, they have all pointed to major problems with the transmission which the manufacturer should do something about. there are hundreds of cases about bad transmissions on these vehicles. something has got to be done. i have another appointment this weekend for someone else to look at it. i dont know of any other options. it needs to be addressed, people are spending so much money on looking for fixes.
105/18/1999
 Ltr fm carl schoener (sc) inquiring on the status of his vehicle owner's questionnaire re the defective transmission on his 1999 dodge truck 1500 van, he never rec'd an acknowledgement that rpt was rec'd, reply directly to constituent. *ph *jb while putting the vehicle in the garage, it bounced off a center support post, veered to one side and then plowed into the consumer's back door. *ph
05/05/20003000112/27/1999
 Transmission: since i have purchased my truck late in 1999, the transmission hasn't worked properly. i took in early on because when shifting from forward to reverse, there was this slapping noise. the dealer in joliet said that was a normal thing. now some times when accelerating, the shifting seems somewhat sluggish. i know of a number of people who have dodge trucks with transmission problems. one has had it replaced twice and finally just this past summer traded for a gmc truck and the others still have theirs but are complaining of the same existing problems. when i do get another truck, i will not even consider a dodge, it will probably be a gmc or even a ford as much as i dislike fords. my 1999 truck has 62000 miles on it and sets in the garage most of the time.*ak
07/21/1999580107/07/1999
 Dodge 1999 ram 4x4, i've taken the truck in from the very beginning about the transmission and they test drove it and said they could not find anything wrong. now that the warranty is up the transmission needs to be replaced and dodge won't fix it even though i saved all the papers from the work done. *la
01/09/2003110/30/2002
 When going from park to reverse and reverse to another gear there is a loud banging in the transmission. dealer stated this problem is normal?? *jb
12/03/200250000205/01/2001
 While driving the vehicle, the automatic transmission had broken, and caused the consumer to pull off of the road. the dealer has been notified. *ts the dealer stated that the torque converter had gone out and melted on the flywheel. the dealer also found metal shavings all over. there was another incident where the consumer placed gas in the vehicle, and later found fluid pouring out of the vehicle. the consumer then placed transmission fluid in the vehicle. the transmission was replaced along with the cooler line, and the system was flushed the system. *scc
12/22/2000205/01/2000
 Also can hear clunk when engaging overdrive at 45mph. *ak
108/01/1999
 The truck improperly downshifts into a passing gear mode with little or no notice while on a slight incline. nlm
10/21/1998410/01/1998
 No summary listed for above vehicle. *ak
POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT
12/18/200473000105/08/2003
 I own a 1999 dodge ram extended cab 1500 pick up truck. my wife was driving and when she stopped the truck and placed in park the truck continued to move and we almost ran into the vehicle in front of us. after investigation it was noted that the lever on the stearing column used to change the transmission position was not functining. there was no way to place the transmission in the park position and there was no way to determine which position the transmission was in. there is a hinge system that connects the stearing column to the transmission and this hinge point is bolted to the frame of the truck. the bolts appear to be about 1/4 size. well, both of the bolts were sheared off and the hinge point was just hanging off the frame. this left the entire transmission operating assembly useless. we are very conservative drivers and don't push the vehicle and we feel that this is a safety issue. we basically stopped, placed the transmission in park and the truck kept moving toward on-coming traffic until we hit the brakes again. what i'm concerned about is the person that's not soo lucky and puts the truck in park and walks away then the truck starts moving. in our case, we were parking slightly down hill and we noticed the movement right away. *ak
08/03/20041
 While driving vehicle stalled. consumer was unable to restart vehicle, and had it towed to the dealer for inspection. mechanic determined that rear end gear shift sheared off, and needed to be replaced. *ak
11/06/20001
 Transfer case shattered , driveshaft broke loose while driving. *ak
POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH
08/19/20011
 When driving on highway at 55 mph transmission shifted out of gear from drive into neutral, causing vehicle to decelerate. consumer has contacted dealer. *ak
09/03/19993
 When vehicle is put into park it will roll back 2-3feet before it will engage. dealer has inspected vehicle, and said that it was a common occurrence. manufacturer has been notified.*ak
POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER
11/07/20047400008/14/2000
 Have had nothing but problems with the brakes and all kinds of sensors and now im told that i need a transmission in which i had no warning of the problem
POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT
02/09/200666164207/15/1999
 Dodge ram 1500 year 1999 vin#: 3b7hc13z2xg224547 mileage: 66,164 ref#: 14612783 customer service: i respectfully request reimbursement for the resent repairs incurred in reference to invoice # docs172354 as i was driving down the freeway early thursday morning of the 9th of february of this year, i heard a very loud banging of metal on metal at the same time the rear wheels of my truck locked up. the truck then skidded off the road barely missing the guardrail and other cars in the adjacent lanes. i took the truck to marietta dodge. upon inspection by the dealership i was shown by the tech that the clips that hold the pin that supports the fiction clutch and gear assembly of the differential had fallen out into the housing letting the pin and the clips fall down into the gears causing rear-end to lockup and severe damage to it. this in-turn damaged the ring and pinion gears as well as the case, the bearings and so on. a list of the parts and labor are on the accompanying. invoice # docs172354 total: $3730.86 i took the damaged parts to the machine shop at the base and had them mag-ni-flux tested. we found that the several of the parts had stress cracks including the right rear axial just behind the hub that could of led to another accident shortly down the road. the machinist concluded that the clips could have failed do to poor casting and or metal fatigue. i would truly appreciate someone getting back to me about this request for reimbursement as soon as possible. thank you for your time and consideration on this matter. sincerely stephen j molmer. *jb
596174
 Vehicle had a rear differential problem and was repaired four times with no remedy. consumer thought of replacing the entire component, but dealer refused because it would be imposible to order for the parts. *la *mr
POWER TRAIN - DRIVELINE - DRIVESHAFT
11/06/20001
 Transfer case shattered , driveshaft broke loose while driving. *ak
07/27/1999
 Consumer noticed that when traveling a lound noise come from underneith the vehicle. consumer contacted the dealer regarding the problem. dealer determined that the noise was due to a crack within the driveshaft, dealer has replaced the driveshaft. please provide any further details. *ak
POWER TRAIN - MANUAL TRANSMISSION
05/12/20000
 Vehicle has been back to dealer 4 times for transmission problems. vehicle constantly downshifts. it's a pest control truck and carries chemicals, and can be very dangerous in an accident. *ak