Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, AIR - ANTILOCK | |||
| 05/17/1999 | |||
| While driving on the interstate noticed a foul smell, which seemed to be plastic burning. consumer cut the air conditioning off, suddenly clouds of smoke poured from under the engine. consumer pulled over to discover there was a fire coming from under the hood. also, cruise control and abs have stopped working, and all 4 tires had to be replaced after 15000 miles. *ak *ml | |||
| SERVICE BRAKES, AIR - ANTILOCK - ABS WARNING LIGHT | |||
| 12/09/2003 | 8 | 10/15/2002 | |
| Several cracks all along dash board from window seal to front of airbag/vent sections, when i showed the dealer who i bought it from, they brushed me off like i was complaining of cosmetic damage. i consider these cracks a manufacturer defect that hold vital components if i or my passengers were ever in a wreck, my vehicle interior was in excellent condition when i bought it from the used lot in october 2001, i can't say the same for the mechanics. the first day i had to return it for the harmonic balancer, then the emerg brake light stayed on, then the abs brake light which lead to replacement of drums,rotors, and calipers. in feb 2003 i had to take it in for windshield wiper motor burn out, and this last month the waterpump went out. can you advise me as to what is normal wear and tear and what parts aren't supposed to have to be replaced on a vehicle that now has 82,000 miles and regular upkeep? and if the sound of air blowing thru loose metal is what my truck should sound like when i accelerate from a normal stop? thank you for your time,amber. *ak | |||
| SERVICE BRAKES, AIR - ANTILOCK - INTERCONNECTING ASSEMBLY(WIRING) | |||
| 09/03/2003 | 32200 | 2 | |
| 1998-2001 b-van (dodge full size). abs control module is protected by a 40 amp fuse. a 10 ga. wire comes out of the control module, then this wire y's out to two 14 ga. wires. it appears as though the abs pump or relay are sticking on these vehicles. then one of these 14 ga. wires overheats and catches the wiring harness on fire. the 40 amp fuse does not blow. the fire continues until the entire van is fully engulfed in flames. this van is located at the verizon repair garage, 4219 fritch dr. bethlehem, pa 18017.*ak | |||
| 07/13/2003 | 42500 | ||
| 1998-2001 b-van (dodge full size). the abs control module is protected with a 40 amp fuse. a 10 ga. wire comes out of the control module and then y's out to two 14 ga. wires. it appears as though the abs pump or the relay sticks on these vehicles. then one of the 14 ga. wires overheats and catches the wiring harness on fire. the 40 amp fuse does not blow. the fire then continues until the van is fully engulfed in flames. this van is located at the verizon fleet garage, 8600 rees st, new port richey, florida 346681.*ak | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 11/01/2004 | 9999 | 01/02/1999 | |
| My 1999 dodge ram 1500 sport quad cabs abs and brake lights are on. my abs no longer works. occasionally while drive the lights will go out but come right back on. the truck is also equipped with steering wheel controls for the radio. while using the volume buttons sometimes it will change radio station or will turn up when you want it to go down. i saw the ram van of the same year has a recall for the clock spring. it states that the symptoms are the abs and brake lights stay on. does this recall apply to the ram trucks also? *nm | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 02/09/2006 | 66164 | 2 | 07/15/1999 |
| Dodge ram 1500 year 1999 vin#: 3b7hc13z2xg224547 mileage: 66,164 ref#: 14612783 customer service: i respectfully request reimbursement for the resent repairs incurred in reference to invoice # docs172354 as i was driving down the freeway early thursday morning of the 9th of february of this year, i heard a very loud banging of metal on metal at the same time the rear wheels of my truck locked up. the truck then skidded off the road barely missing the guardrail and other cars in the adjacent lanes. i took the truck to marietta dodge. upon inspection by the dealership i was shown by the tech that the clips that hold the pin that supports the fiction clutch and gear assembly of the differential had fallen out into the housing letting the pin and the clips fall down into the gears causing rear-end to lockup and severe damage to it. this in-turn damaged the ring and pinion gears as well as the case, the bearings and so on. a list of the parts and labor are on the accompanying. invoice # docs172354 total: $3730.86 i took the damaged parts to the machine shop at the base and had them mag-ni-flux tested. we found that the several of the parts had stress cracks including the right rear axial just behind the hub that could of led to another accident shortly down the road. the machinist concluded that the clips could have failed do to poor casting and or metal fatigue. i would truly appreciate someone getting back to me about this request for reimbursement as soon as possible. thank you for your time and consideration on this matter. sincerely stephen j molmer. *jb | |||
| 12/26/2002 | 24000 | 5 | 01/31/1999 |
| My dodge pickup has been into the dealer many times to try to fix a repetitive problem with my front driver side brakes. one pad out of the four up front wear down to nothing while the other 3 have practically no wear. the dealership has changed the caliper, rotor, pads, everything that has to do with the front disc brakes to no avail. the same front driver side wheel area has had the idler arm replaced and other parts to try to remedy the problem, but nothing has worked. the dealership now has run out of parts to change to try to fix, so they have pretty much gave up and say that i have to pay for another brake job. the single pad wears all the way down to the rivets within 12-15k miles, so the dealer tells me that i will need a brake job every 12-15k miles. ridiculous. they have accepted all the other prior attempts to fix this problem under the vehicle warranty, but now they will not, as they have run out of ideas to fix it. the vehicle is still within its warranty period. they have no explanation to give me for this failure either. | |||
| 04/14/2001 | 1 | 07/01/1999 | |
| Took vehicle to dealer to get car inspected, and mechanic said brakes were shot and so were the rotors. consumer never experienced any problem while driving, not even a warning. *ak | |||
| 10/03/1999 | |||
| When driving at 35 mph applied the brakes and the abs light came on, brake pedal went to the floorboard, causing consumer not to have any brakes. consumer hit another vehicle head-on, and the air bags didn't deploy. *ak | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT | |||
| 08/12/2004 | 06/03/2004 | ||
| I had just purchased my dodge ram 1500 @56000 mi used and 2 months later the abs-light and the brake light came on i have taken it to be diagnosed and it came up a 72i was told it needed the cab module sensor replaced so we called the local dealer who says such part is about $315 so of course it will have to wait but the mechanic who diagnosed the lights said he had seen 2 or 3 same year trucks with their lights on also although they weren't there to get that problem fixed he had noticed that also so i was wondering before it becomes an accident waiting to happen if this is a recall situation or if anyone else has had the same problem i've had ,,,thank you. *nm | |||
| SERVICE BRAKES, HYDRAULIC - FLUID | |||
| 10/06/2004 | 85945 | 1 | 07/01/2000 |
| 1. abs light kept coming on and brakes kept going to the floor. 2. tried to carefully get it to a safe location off the highway and brakes eventually failed on me causing me to drive off the road and my back quarter panel scrapped a telephone pole. *jb 3. dealer claims nothing faulty from their side, but had to change the master cylinder, brake booster and flush brake fluid. was told fluid was very dirty and black like the color of exhaust changing the color of the fluid. it was told i had contaminated fluid, but i don't know how this is possible. the old parts were apparently thrown away by the dealers a few days ago. i noticed others on the internet complaining about the same problems where the dealer claimed a particular problem and simply changed all of the brake parts. this is very fishy. cost was $1,150, but the salesman nicely discounted the price to $852 when i told him i drive like a grandpa and don't understand how this happened. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| 05/07/2002 | |||
| While driving at 25mph brakes failed to hold, resulting in a rear end collision with another vehicle.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||
| 02/20/1999 | |||
| While driving down the road whether it is 20 or 60mph, when loosening up on the steering wheel it will pull extremely hard to the right. when driving long distance, driver has to fight the steering wheel in order to hold it. it has been in the shop eight times. they have replaced front brakes, and shocks. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER | |||
| 12/09/2003 | 8 | 10/15/2002 | |
| Several cracks all along dash board from window seal to front of airbag/vent sections, when i showed the dealer who i bought it from, they brushed me off like i was complaining of cosmetic damage. i consider these cracks a manufacturer defect that hold vital components if i or my passengers were ever in a wreck, my vehicle interior was in excellent condition when i bought it from the used lot in october 2001, i can't say the same for the mechanics. the first day i had to return it for the harmonic balancer, then the emerg brake light stayed on, then the abs brake light which lead to replacement of drums,rotors, and calipers. in feb 2003 i had to take it in for windshield wiper motor burn out, and this last month the waterpump went out. can you advise me as to what is normal wear and tear and what parts aren't supposed to have to be replaced on a vehicle that now has 82,000 miles and regular upkeep? and if the sound of air blowing thru loose metal is what my truck should sound like when i accelerate from a normal stop? thank you for your time,amber. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 12/09/2003 | 8 | 10/15/2002 | |
| Several cracks all along dash board from window seal to front of airbag/vent sections, when i showed the dealer who i bought it from, they brushed me off like i was complaining of cosmetic damage. i consider these cracks a manufacturer defect that hold vital components if i or my passengers were ever in a wreck, my vehicle interior was in excellent condition when i bought it from the used lot in october 2001, i can't say the same for the mechanics. the first day i had to return it for the harmonic balancer, then the emerg brake light stayed on, then the abs brake light which lead to replacement of drums,rotors, and calipers. in feb 2003 i had to take it in for windshield wiper motor burn out, and this last month the waterpump went out. can you advise me as to what is normal wear and tear and what parts aren't supposed to have to be replaced on a vehicle that now has 82,000 miles and regular upkeep? and if the sound of air blowing thru loose metal is what my truck should sound like when i accelerate from a normal stop? thank you for your time,amber. *ak | |||
| 04/14/2001 | 1 | 07/01/1999 | |
| Took vehicle to dealer to get car inspected, and mechanic said brakes were shot and so were the rotors. consumer never experienced any problem while driving, not even a warning. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - SHOES/LININGS | |||
| 11/07/2004 | 74000 | 08/14/2000 | |
| Have had nothing but problems with the brakes and all kinds of sensors and now im told that i need a transmission in which i had no warning of the problem | |||
| 12/09/2003 | 8 | 10/15/2002 | |
| Several cracks all along dash board from window seal to front of airbag/vent sections, when i showed the dealer who i bought it from, they brushed me off like i was complaining of cosmetic damage. i consider these cracks a manufacturer defect that hold vital components if i or my passengers were ever in a wreck, my vehicle interior was in excellent condition when i bought it from the used lot in october 2001, i can't say the same for the mechanics. the first day i had to return it for the harmonic balancer, then the emerg brake light stayed on, then the abs brake light which lead to replacement of drums,rotors, and calipers. in feb 2003 i had to take it in for windshield wiper motor burn out, and this last month the waterpump went out. can you advise me as to what is normal wear and tear and what parts aren't supposed to have to be replaced on a vehicle that now has 82,000 miles and regular upkeep? and if the sound of air blowing thru loose metal is what my truck should sound like when i accelerate from a normal stop? thank you for your time,amber. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - WHEEL CYLINDERS | |||
| 12/09/2003 | 8 | 10/15/2002 | |
| Several cracks all along dash board from window seal to front of airbag/vent sections, when i showed the dealer who i bought it from, they brushed me off like i was complaining of cosmetic damage. i consider these cracks a manufacturer defect that hold vital components if i or my passengers were ever in a wreck, my vehicle interior was in excellent condition when i bought it from the used lot in october 2001, i can't say the same for the mechanics. the first day i had to return it for the harmonic balancer, then the emerg brake light stayed on, then the abs brake light which lead to replacement of drums,rotors, and calipers. in feb 2003 i had to take it in for windshield wiper motor burn out, and this last month the waterpump went out. can you advise me as to what is normal wear and tear and what parts aren't supposed to have to be replaced on a vehicle that now has 82,000 miles and regular upkeep? and if the sound of air blowing thru loose metal is what my truck should sound like when i accelerate from a normal stop? thank you for your time,amber. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS | |||
| 12/30/2006 | 100000 | 1 | 09/15/2003 |
| Tl* - the contact stated that when she got into her 1999 dodge ram 1500 (failure mileage: 100000) the seat belts were retracted and locked. the contact took the vehicle to the shop and they notified her of the recall on the retractor. the contact took the vehicle to the dealer who stated that they were not aware of the recall and asked her to make an appointment. *jb updated 2/22/2007 - both front seat belt were locked in the retracted position and could not be used. the seat belt light is illuminated on the dash. the water pump has been replaced. the air conditioning has been replaced. the brake lines have been replaced. the rear end has been replaced. the driver's side window would not roll down. *nm | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER | |||
| 10/06/2004 | 85945 | 1 | 07/01/2000 |
| 1. abs light kept coming on and brakes kept going to the floor. 2. tried to carefully get it to a safe location off the highway and brakes eventually failed on me causing me to drive off the road and my back quarter panel scrapped a telephone pole. *jb 3. dealer claims nothing faulty from their side, but had to change the master cylinder, brake booster and flush brake fluid. was told fluid was very dirty and black like the color of exhaust changing the color of the fluid. it was told i had contaminated fluid, but i don't know how this is possible. the old parts were apparently thrown away by the dealers a few days ago. i noticed others on the internet complaining about the same problems where the dealer claimed a particular problem and simply changed all of the brake parts. this is very fishy. cost was $1,150, but the salesman nicely discounted the price to $852 when i told him i drive like a grandpa and don't understand how this happened. | |||
| SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE WARNING | |||
| 08/12/2004 | 06/03/2004 | ||
| I had just purchased my dodge ram 1500 @56000 mi used and 2 months later the abs-light and the brake light came on i have taken it to be diagnosed and it came up a 72i was told it needed the cab module sensor replaced so we called the local dealer who says such part is about $315 so of course it will have to wait but the mechanic who diagnosed the lights said he had seen 2 or 3 same year trucks with their lights on also although they weren't there to get that problem fixed he had noticed that also so i was wondering before it becomes an accident waiting to happen if this is a recall situation or if anyone else has had the same problem i've had ,,,thank you. *nm | |||