Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
12/30/2006100000109/15/2003
 Tl* - the contact stated that when she got into her 1999 dodge ram 1500 (failure mileage: 100000) the seat belts were retracted and locked. the contact took the vehicle to the shop and they notified her of the recall on the retractor. the contact took the vehicle to the dealer who stated that they were not aware of the recall and asked her to make an appointment. *jb updated 2/22/2007 - both front seat belt were locked in the retracted position and could not be used. the seat belt light is illuminated on the dash. the water pump has been replaced. the air conditioning has been replaced. the brake lines have been replaced. the rear end has been replaced. the driver's side window would not roll down. *nm
VISIBILITY - WINDSHIELD
10/15/1999
 While driving on hwy 67, travelling about 65mph, driver's side window shattered. no evidence of anything hitting the window. driver side window was cracked about 2 or 3 inches. consumer will contact the dealer. *ak
VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR
12/09/2003810/15/2002
 Several cracks all along dash board from window seal to front of airbag/vent sections, when i showed the dealer who i bought it from, they brushed me off like i was complaining of cosmetic damage. i consider these cracks a manufacturer defect that hold vital components if i or my passengers were ever in a wreck, my vehicle interior was in excellent condition when i bought it from the used lot in october 2001, i can't say the same for the mechanics. the first day i had to return it for the harmonic balancer, then the emerg brake light stayed on, then the abs brake light which lead to replacement of drums,rotors, and calipers. in feb 2003 i had to take it in for windshield wiper motor burn out, and this last month the waterpump went out. can you advise me as to what is normal wear and tear and what parts aren't supposed to have to be replaced on a vehicle that now has 82,000 miles and regular upkeep? and if the sound of air blowing thru loose metal is what my truck should sound like when i accelerate from a normal stop? thank you for your time,amber. *ak