Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 12/29/2001 | 1 | ||
| Consumer brought vehicle in for excessive vibration at speeds of 60-65 mph. dealer examined tires and found that the tires were cupped due to defective suspension system and that there were no problems with the tires. *tt | |||
| 06/18/2000 | 2 | 02/18/2000 | |
| Vehicle has experienced several suspension related problems, consumer heard a noise coming through floorboard, dealer replaced intermediate shaft, consumer heard noise again and the dealer replaced bushings, steering wheel was not straight, dealer aligned front end, vehicle experienced pulling to the right, dealer replaced front cooper tires, later vehicle experienced vibration, dealer replaced cooper tires again. *slc | |||
| SUSPENSION - FRONT | |||
| 12/01/2000 | |||
| A conversion van; while driving at 45 mph + vehicle sways from side to side and vibrates, especially when driving behind a semi truck. vehicle wanders all over highways. please provide further information. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 10/14/1999 | 5522 | 2 | 09/30/1999 |
| Vibration & noise in right front when turning, dealer checked found noise coming from r/s lower ball joint & drag link broken - delaer replaced drag link and ball joint kit.*ak | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 01/01/1901 | 43000 | 1 | |
| I own the 2000 dodge 1500 quad cab pickup. the front ball joints had to be replaced. the consumer wants to know why his dodge truck was not included in the recall. *bf *nm *sc the consumers vehicle had 43000 on it at the time of the failure. *tc *jb | |||
| 11/03/2003 | 25000 | 1 | 01/01/2003 |
| Problems with vehicle's upper ball joints.*mr a technician told the consumer that the upper ball joints were worn. *ph *nm | |||
| 10/14/1999 | 5522 | 2 | 09/30/1999 |
| Vibration & noise in right front when turning, dealer checked found noise coming from r/s lower ball joint & drag link broken - delaer replaced drag link and ball joint kit.*ak | |||
| 08/05/2003 | 49031 | 2 | 10/31/1999 |
| I have two issues to relay. i have a 2000 dodge ram 1500 quad cab truck. i currently have approximately 54,000 miles on it. i just recently had to have the driver side front wheel bearing assembly replaced. this wa sa known defect was told, and was specifically excluded from my extended warranty (go figure). this cost me almost $ 500.00. per the mechanic, there was a plastic retainer device that broke and allowed the nut to back off, and this destroyed the wheel bearing assembly. i was told that my wheel was in danger of falling off. second, my truck started making clunking noises when i turned or went over bumps. a local mechanic inspected my truck and told be my ball joints were defective. they have seen this a lot. i have done some research and believe the suspension on my truck was the same as the durango. now they were subject to a recall.*ak sincerely, norman l'heureux. *ak | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 08/05/2003 | 49031 | 2 | 10/31/1999 |
| I have two issues to relay. i have a 2000 dodge ram 1500 quad cab truck. i currently have approximately 54,000 miles on it. i just recently had to have the driver side front wheel bearing assembly replaced. this wa sa known defect was told, and was specifically excluded from my extended warranty (go figure). this cost me almost $ 500.00. per the mechanic, there was a plastic retainer device that broke and allowed the nut to back off, and this destroyed the wheel bearing assembly. i was told that my wheel was in danger of falling off. second, my truck started making clunking noises when i turned or went over bumps. a local mechanic inspected my truck and told be my ball joints were defective. they have seen this a lot. i have done some research and believe the suspension on my truck was the same as the durango. now they were subject to a recall.*ak sincerely, norman l'heureux. *ak | |||