Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
AIR BAGS
01V153000DAIMLERCHRYSLER CORPORATIONfrom 05/30/2000 to 10/31/2000V (Vehicle)21610006/18/2001MFRCHRYSLER GROUP LLC05/08/200105/18/2001
Defect SummaryVehicle description: pickup trucks. sound deadener material inside the steering wheel could become detached from the cover and housing. note: the ram pickup trucks were built at the warren assembly plant (s in the 11th vin position) from may 16, 2000 through october 23, 2000; st. louis north assembly plant (j in the 11th vin position) from may 19, 2000 through october 23, 2000; lago alberto assembly plant (m in the 11th vin position) from may 23, 2000 through october 23, 2000; and saltillo assembly plant (g in the 11th vin position) from may 23, 2000 through october 23, 2000. important: vehicles that have already had the proper clockspring installed, according to warranty records, have been excluded from this recall. in addition, 1997-2000 model year vehicles that have had a suspect replacement clockspring installed, according to warranty records, have been added to this recall.
Consequence SummaryWhen this occurs, the material could interfere with the clockspring ribbon and cause an open circuit. the driver air bag system will become disabled, and the air bag warning lamp will illuminate on the instrument panel.
Corrective SummaryDealers will replace the clockspring assembly. owner notification began june 18, 2001. also some 1997-200 model year vehicles that, according to warranty records, have had a suspect replacement clockspring installed, will also be included in this campaign. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
NotesAlso contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
04/18/2012118000
 I could not get past the enter 'failed component' requirement so i had to chose air bags because it is the closest component related to the dash area i could find. i am one of the thousands of people who owns a dodge truck with a severly cracking dash. i realize that this may not seem to be a 'safety' issue, but believe me, when you have a dash that is cracked into pieces with numerous sharp edges it should be. i would never let any child be in my truck unsupervised because this dash is so bad i truly believe an injury could result from contact with the sharp edges. i realize dodge would be out an incredible amount of money to recall this problem, and i've also been told they are still selling the same bad plastic dashes as replacements, but something should be done. at least they could offer a new dash made from different material at a much more affordable cost. please find a way to help those of us who are trying to cope with this problem...thank you for your time.
06/28/2006106/01/2000
 Dt*: the contact stated that the passenger side air bag deployed and cracked the dashboard. there was no pre-braking occurred prior to the deployment. the vehicle did not encounter debris, potholes or anything else. the airbag warning light was not illuminated. the vehicle was taken into the dealer.
11/27/200236500207/25/2002
 Air bag didn't deploy, seatbelt didn't lock up. ts
06/11/2001
 While making a slow right turn at about 5-10 mph steering wheel became very hard to turn. consumer then heard a loud popping sound and airbag light came on. vehicle not taken to dealer yet. please add further comments. *ak
AIR BAGS - FRONTAL
01/24/20051
 2001 dodge 1500 impacted into a creek embankment front end first and none of the air bags deployed.***no answer required***.*mr the driver sustained multiple injuries. the consumer contacted the manufacturer. *nm
05/11/2005111/15/2000
 2001 dodge 1500 quad cab i called the daimler chrysler in marshall texas and they told me they have seen a few of the dashboards. i explained it was crumbling. he told me it wouldn't hurt anything as the air bags are bolted in he also stated it was out of warranty. i called the main customer 800 service line that tx dealer gave to me and once again i was told it was out of warranty and they didn't care who i contacted after i talked to them as it was out of warranty. i even told them i would call the better business bureau and they still didn't care. the dashboard has cracks running across the entire board. will it fall? will it cause an accident? i have pictures that i will be sending when i hear from you. *jb *sc
10/15/2004601
 Friday, october 15, the consumer had an accident and the airbag did not deploy. *jb
07/09/2004770001
 Consumer fell asleep at the wheel and struck a telephone pole dead slightly away from the center of the vehicle. upon imact, airbags did not deploy. vehicle was drivable. dodge had not been contacted, nor had the vehicle been serviced.*ak
08/19/200353000205/15/2000
 2001 dodge ram 1500, 45 mph direct frontal impact no airbag deployment. i was recently involved in an accident, the vehicle described took a direct blow to the frontal area. i contacted dodge and reported the failure, 08/20/03 as of 9/16/03 i've gotten no response from them. i am asking if there is any recourse that i can take. my truck was totaled, dodge took the truck to the dealer for testing, but nothing was said about their findings. *jb
12/25/2002284141
 The rear passenger axle failed, however the manufacturer/dealer refused to honor the warranty. *jb this occurred while the consumer was going up a mountain when the vehicle suddenly went out of control, dropped to the ground and went into a right tail spin. the consumer struck another vehicle on the left rear side. *sc the consumer stated the air bags did not deploy. *jb
02/19/2002108/01/2001
 While traveling at 45 mph, another vehicle traveling at about 45 to 60 mph hit consumer's vehicle on front driver's side. driver's side air bag did not deploy. *ak vehicle was totaled and one person was injured in accident. *jb
02/06/2001
 Damage $ 12000.00 , front crash at 55 mph, neither airbag deployed. *ak