Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
06/02/2011
 Driving on the road, going about 40 miles an hour, the hood to my ram has flown open. this is the 2nd time this has happened. i thought the first time was my fault but lightning doesn't strike twice. i spent over $1000 the first time to get it repaired.
04/17/20091976001
 Driving approx. 30 miles an hour, hood unlatched flew up. it damaged hood, hinges and smashed windshield. *tr
04/01/200546000101/03/2001
 I have a 2001 dodge ram 1500 and the dashboard has multiple cracks in it. i went to the dodge dealer and the say they haven't had any complaints on the dashboard. that's bull ,my father has a 2500 dodge and he has the exact same problem with his dash. it's a problem dodge doesn't want to address. *jb
LATCHES/LOCKS/LINKAGES - HOOD - LATCH
04/03/200766150110/01/2003
 Tl-caller owns a 2001 dodge ram 1500 new england limited edition. current mileage is 66,200. failure mileage was 66,150. while driving down a hill at 30 mph the hood flew up and put a line across the bottom of windshield. the visibility was zero. he slammed on brakes and stopped vehicle. he got on top of the vehicle and had to force the hood back down. it would not stay closed on its own so he had to bungee it down. there was extensive hood damage he drove home about four blocks away. called dealer next morning and was told there was no recall for that year and model the hood recall was only for 1994-1999. ktf the consumer stated received a letter from daimler chrysler stating that there was a recall for the 1994-1999 due to the fact that the hood latch had failed and was rusted in the open position that was why the recall was issued for the years previously stated. however, the consumer stated there is a 2 line blurb in the owners manual on page 312 that states when performing maintenance services please use multipurpose grease ngli grade 2ep. they don't believe in the letter that it was done during the oil change. the consumer stated will contact places where he had oil change. updated 07/10/07 *tr
12/05/2005111/01/2001
 Dt: the contact stated while attempting to release the parking brake he touched the hood latch and it came up. the vehicle had a secondary latch that suppose to be unlatched on the outside, but it did not hold the hood. the dealership told the contact to bring the vehicle for service. there was a recall on the older models. the manufacturer has not been contacted. *ak
01/22/200584000106/28/2003
 While accelerating on i-65 to cruising speed of 70, the hood on my 2001 dodge ram 1500 flipped up and banged against the windshield, cracking the glass and causing loss of sight of the road ahead. i was able to get the truck off to the side by looking out the side window. in traffic on a 3-4 lane expressway, i would have had a major accident. in talking with the dodge dealer, i was told there was no indicated defect in the latch, which obviously had failed, including the safety latch. i am wondering how many more of these incidents have occurred. i am very disappointed in the response i got from my dealer. my insurance company is covering the damage under my comprehensive policy. i will keep the old parts. *nm