Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||||
| 0041 | 09/07/2000 | 6092268 | Some short wheel base trucks built at the warren truck assembly plant may have been shipped with the wrong steering gear. *tt | 12/01/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 09/07/2004 | 79000 | 1 | |
| The mechanic told the consumer that the steering wheel shaft was cracked inside and needed replacement. please fill in additional information. *jb the shifter in the steering column did not work. | |||
| STEERING - COLUMN | |||
| 1 | |||
| Due to erratic operation of the vehicle, the owner had the truck inspected by a technician. upon inspecting the truck, the technician informed the consumer that the upper ball joints and steering column needed to be replaced. please provide details. *jb | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 12/10/2002 | 47000 | 2 | |
| When brand new tires were installed, rotated and balanced the tire shop service man indicated that the steering gear cut into the tires which could result in a blow out. dealership replaced the steering gear. however, failure recurred. *ak | |||
| 80000 | 1 | 07/01/2000 | |
| Front wheels turning far enough making contact with lower control arm. which caused extreme wear on the tire cutting the groove in the sidewall approviamately 1 1/2 inches from the tire bead. the dealer staed that the turning stops in the steering box were worn and caused the problem. mr scc | |||
| 01/01/2002 | 3 | 12/28/2001 | |
| When turning steering wheel completely to right or left, the wheel turns too far. there is no stop in gear box. also when this happens, tire hits shock absorber bracket, and is slowly shredding the tire.*ak consumer replaced tires with narrower tires. they still rub against the shock absorber bracket. the vehicle was taken to the dealer where the advice given was to replace the steering gear box that had internal stops. this vehicles gear box was not equipped with that feature. *jg | |||
| STEERING - GEAR BOX - SHAFT SECTOR | |||
| 08/15/2001 | |||
| Consumer states that while driving the vehicle and no warning the steering gear would pop out of gear.dealer notified. | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 05/07/2003 | 1 | ||
| The power steering failed without warning. *jb | |||
| STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM | |||
| 06/01/2002 | 1 | 08/01/2000 | |
| My wife was driving the truck when it began making a noise and the wheel began to wobble. when she stopped, the wheel was wobbly. her dad investigated the cause thinking it was a bearing going out but found out that the spindle nut that holds the wheel on had backed off. the wheel has never been worked on and it had the new type of nut that does not have a kotter pin in it and is the type that is self locking. needless to say, it did not lock and could have caused an accident if the wheel had come completely off.*ak | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 11/16/2004 | 18000 | 2 | 02/01/2001 |
| The tie rod end and upper and lower ball joints were wearing out. *ak while driving consumer heard noises from front end of vehicle due to defective tie rod ends. failed parts available for inspection. *ak | |||
| STEERING - RACK AND PINION | |||
| 06/11/2001 | |||
| While making a slow right turn at about 5-10 mph steering wheel became very hard to turn. consumer then heard a loud popping sound and airbag light came on. vehicle not taken to dealer yet. please add further comments. *ak | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 05/11/2005 | 1 | 11/15/2000 | |
| 2001 dodge 1500 quad cab i called the daimler chrysler in marshall texas and they told me they have seen a few of the dashboards. i explained it was crumbling. he told me it wouldn't hurt anything as the air bags are bolted in he also stated it was out of warranty. i called the main customer 800 service line that tx dealer gave to me and once again i was told it was out of warranty and they didn't care who i contacted after i talked to them as it was out of warranty. i even told them i would call the better business bureau and they still didn't care. the dashboard has cracks running across the entire board. will it fall? will it cause an accident? i have pictures that i will be sending when i hear from you. *jb *sc | |||