Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 01/20/2006 | 46700 | 1 | 07/24/2000 |
| While visiting my cousin in fredericksburg va, he notice noise from the front of the car, we spot the broken coil spring and also notice the brand new tire (front, driver side has scratch on the side wall we assume the broken coil spring cause that. i took the truck in at stafford dodge in va to have the coil spring replace. the dealership said the control and upper and lower ball joints were wearing out need to be replace it will cost about $2500. i call in to chrysler motor to let them know that for 5 years old truck, i have to replace coil spring $527.44 and control arm when i have money to replace $2500.00. that just not right. *nm | |||
| 1 | |||
| Due to erratic operation of the vehicle, the owner had the truck inspected by a technician. upon inspecting the truck, the technician informed the consumer that the upper ball joints and steering column needed to be replaced. please provide details. *jb | |||
| 02/01/2001 | |||
| Steering wheel would periodically vibrate excessively once vehicle moves approximately 45 mph. at times, steering would be uncontrollable. dealer will not provide remedy.*ak | |||
| SUSPENSION - FRONT | |||
| 11/30/2005 | 4 | ||
| The front wheel assembly, control arms, and wheel hubs had to be replaced by local dealer. i was told by a trained technician that the wheel's could have broken away from the vehicle while driving. the engine heater core and air conditioning main element stopped functioning and had to be replaced by local dealer. the rear differential, pinion bearings and cups stopped working at 77,400 miles and had to be replaced by local dealer. this was just 2,000 miles after the previous stated parts had malfunctioned. old parts are only available from the rear differential, but invoices are available for all work performed. *nm | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 11/16/2004 | 18000 | 2 | 02/01/2001 |
| The tie rod end and upper and lower ball joints were wearing out. *ak while driving consumer heard noises from front end of vehicle due to defective tie rod ends. failed parts available for inspection. *ak | |||
| 03/18/2004 | 52000 | 1 | 03/28/2001 |
| Steering was noticeably stiff,had front end checked and found ball joints were froze up,lower joints do not have grease fittings. i was told these were so tight that something would have broke. *nm | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 11/16/2004 | 18000 | 2 | 02/01/2001 |
| The tie rod end and upper and lower ball joints were wearing out. *ak while driving consumer heard noises from front end of vehicle due to defective tie rod ends. failed parts available for inspection. *ak | |||
| 12/09/2004 | 1 | ||
| Upper right ball joint defective on my 2001 dodge ram 1500. *ak | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 07/15/2002 | 1 | 09/01/2001 | |
| The front left wheel bearing retaining nut backed off. the nut is the plastic insert self locking type and it did not stay locked. there is no cotter pin installed for safety. *ak | |||
| SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY - LEAF | |||
| 07/09/2004 | 35000 | 2 | 07/19/2002 |
| The left rear main leaf spring failed while driving 55 mph. at the time of failure the truck had approximately 35000 miles on it and the repair was covered under warranty. with approximately 70000 miles on the truck the right rear main leaf failed as well. this repair was not covered and i was informed by the certified chrysler repair facility that they had never seen this problem before and there were no recalls or bulletins concerning this failure. this truck has never carried a load and has never been abused. both springs broke in the same place (where the steel is rolled to accommodate the shackle bolt). this is a clean straight break and appears to be the result of excessive heat in the manufacture process. this is most definitely a manufacturer defect and as such should be the responsibility of the chrysler corporation. *nm | |||